CyberArk Privileged Access Manager vs Zscaler Internet Access comparison

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CyberArk Logo
11,160 views|6,378 comparisons
92% willing to recommend
Zscaler Logo
15,932 views|10,470 comparisons
97% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between CyberArk Privileged Access Manager and Zscaler Internet Access based on real PeerSpot user reviews.

Find out what your peers are saying about CyberArk, Delinea, BeyondTrust and others in Privileged Access Management (PAM).
To learn more, read our detailed Privileged Access Management (PAM) Report (Updated: March 2024).
768,857 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"We've written over a hundred custom connectors ourselves that allow us to do all types of privileged session management for various applications. On top of that, the rest of the API-based central credential providers allow us to get away from credentials that may be hard-coded in the script or some application.""The implementation of the PSM proxy has reduced the specific risk of "insider attacks" on our domain controllers and SLDAP servers by eliminating direct user login by an open secure connection on the user's behalf without ever revealing the privileged credentials.""It is scalable.""The solution helps our developers access internal systems. It also helps us in Privilege Access Management.""On the customer accounts side, our account managers are responsive. If you ask them, they will get you whomever you need.""It's secure and reliable. I especially appreciate that it's locked down and only allows access to authorized components.""We utilize PTA, and we are now integrating that into our risk management program so we can identify the uses of the vault which are outside of the norm, e.g., people accessing after hours. It has reduced the amount of time that we are looking through logs and audit logs.""The most valuable feature is Special Monitoring."

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"We enjoy all of the proxy capabilities and the capability to integrate into the SIEM/SOC solution.""The solution is scalable and stable.""Zscaler Internet Access's roaming user feature is most valuable and is much better compared to other secure web gateways.""It is easy to set up the solution.""The initial setup was straightforward. The biggest thing for us was to build our own policies. The deployment itself was only a few hours.""Overall, we're very happy with our product.""Zscaler Internet Access's best feature is the granular policy controls.""SSL inspection is a valuable feature."

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Cons
"The current interface is not very intuitive.""I don't know if "failed authentication" is a glitch or if that was an update... However, since we are the CyberArk support within our organization, we need to know that the password is suspended and we won't know that unless we have the ITA log up. So when a user calls and says, "Hey, I'm locked out of CyberArk, I can't get into CyberArk," we have to go through all of these other troubleshooting steps because the first thing we don't think of right now is, "The account is suspended." It doesn't say that anymore.""Some aspects of the administration need improvement, though they have recently made improvements to the API. However, the management with the interface and configuration are not so user-friendly. It has not changed much during all the years that CyberArk has been on the market. The management part, like platform management as well as PSM connectors definition and management, could be improved, even if it has already been done with the API.""The usual workload is sometimes delayed by the solution.""The continuous scanning of the assets is limited to Windows and Unix. We like to have the solution scan any databases, network devices, and security devices for privileged accounts. That would be very helpful.""I'm not a fan of technical support with CyberArk. It's like jumping through red tape and hoops. Quite frankly, it's almost like when you call CyberArk you get the Help Desk or the level-one. I'm a level-one. I got the CCD, I know how to do the initial troubleshooting. When I call CyberArk it's because I can't figure the problem out. So I need a level-two, three, four. I don't need you to tell me, "Hey, open a ticket and then give me logs."""The turnaround time for technical support is lengthy.""It can be integrated with other systems, but it is not easy to integrate. It takes too long to integrate it. Its integration should be easier and simpler."

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"Zscaler Internet Access's troubleshooting is very limited, and their textbook logs need to be more informative.""The tool should improve the predefined dictionaries.""In terms of usage, here in the GCC, it's still growing a growing market, so the combination of DLP, data leak prevention, to a certain extent is fine. But what it requires is user-based access or role-based access. The solution needs to grow into that, which definitely takes time. There's not an easy way to integrate it, when you have a cloud-based solution.""The interface for administration could be better. They should upgrade the management portal.""The pricing is an issue. It is expensive if you have all of your users in the same location. It is expensive compared to other firewalls on the market.""There are some performance issues when we add on additional controls.""Technical support could be better.""In every cloud service in the world, you have multiple upstream internet providers to create diversity so that if one of your providers fails, your network just continues. In South Africa, there is only one upstream provider, and that's not right. That that's a problem."

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Pricing and Cost Advice
  • "Pricing and licensing depend on the environment."
  • "It is not a cheap solution. It is expensive as compared with other solutions. However, it is one of the best solutions in their domain."
  • "It can be an expensive product."
  • "Cost efficiency is the number one thing that can be improved in my mind. This would change lots of companies minds on purchasing the product."
  • "The cost is high compared to other products."
  • "CyberArk provides all the features bundled. This is compared to other vendors who provide them as a different license for each functionality."
  • "Our risk is definitely significantly lower. Also, our resources are low."
  • "If you are looking at implementing this solution, buy the training and go to it."
  • More CyberArk Privileged Access Manager Pricing and Cost Advice →

  • "​Be aware that you will need to invest some time and money to adapt your environment for Zscaler (traffic redirection, software deployment, authentication, etc).​"
  • "The pricing is an issue. It is expensive compared to other firewalls on the market."
  • "Roughly, we might spend $70,000 a month on the solution. We don't pay for anything beyond the standard licensing fee."
  • "Our monthly fee is around R3000."
  • "The pricing is fair based on its competitive market."
  • "The price is competitive. It's not cheap and it's not expensive."
  • "The pricing for Zscaler Internet Access could be made cheaper."
  • "The price of Zscaler Internet Access should improve, it is expensive."
  • More Zscaler Internet Access Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:We evaluated Sailpoint IdentityIQ before ultimately choosing CyberArk. Sailpoint Identity Platform is a solution to manage risks in cloud enterprise environments. It automates and streamlines the… more »
    Top Answer:The product is expensive. I rate the product’s pricing a seven out of ten, where one is cheap and ten is expensive.
    Top Answer: Cisco Umbrella and Zscaler Internet Access are two broad-spectrum Internet security solutions that I have tried. Zscaler Internet Access is a good option for carrying out multiple security… more »
    Top Answer:We researched Netskope but ultimately chose Zscaler Netskope is a cloud access security broker that helps identify and manage cloud applications, protecting your sensitive data from exfiltration.… more »
    Ranking
    Views
    11,160
    Comparisons
    6,378
    Reviews
    34
    Average Words per Review
    621
    Rating
    8.9
    Views
    15,932
    Comparisons
    10,470
    Reviews
    25
    Average Words per Review
    450
    Rating
    8.1
    Comparisons
    Also Known As
    CyberArk Privileged Access Security
    ZIA
    Learn More
    Overview

    CyberArk Privileged Access Manager is a next-generation solution that allows users to secure both their applications and their confidential corporate information. It is extremely flexible and can be implemented across a variety of environments. This program runs with equal efficiency in a fully cloud-based, hybrid, or on-premises environment. Users can now protect their critical infrastructure and access it in any way that best meets their needs.

    CyberArk Privileged Access Manager possesses a simplified and unified user interface. Users are able to manage the solution from one place. The UI allows users to view and manage all of the information and controls that administrators need to be able to easily access. Very often, management UIs do not have all of the controls and information streamlined in a single location. This platform provides a level of visibility that ensures users will be able to view all of their system’s most critical information at any time that they wish.

    Benefits of CyberArk Privileged Access Manager

    Some of CyberArk Privileged Access Manager’s benefits include:

    • The ability to manage IDs and permissions across a cloud environment. In a world where being able to work remotely is becoming increasingly important, CyberArk Privileged Access Manager is a very valuable tool. Administrators do not need to worry about infrastructure security when they are away from the office. They can assign and manage security credentials from anywhere in the world.
    • The ability to manage the program from a single centralized UI. CyberArk Privileged Access Manager’s UI contains all of the system controls and information. Users now have the ability to view and use all of their system’s most critical information and controls from one place.
    • The ability to automate user management tasks. Administrators can save valuable time by assigning certain management tasks to be fulfilled by the system itself. Users can now reserve their time for tasks that are most pressing. It can also allow for the system to simplify the management process by having the platform perform the most complex functions.

    Reviews from Real Users

    CyberArk Privileged Access Manager’s software stands out among its competitors for one very fundamental reason. CyberArk Privileged Access Manager is an all-in-one solution. Users are given the ability to accomplish with a single platform what might usually only be accomplished with multiple solutions.

    PeerSpot users note the truly all-in-one nature of this solution. Mateusz K., IT Manager at a financial services firm, wrote, "It improves security in our company. We have more than 10,000 accounts that we manage in CyberArk. We use these accounts for SQLs, Windows Server, and Unix. Therefore, keeping these passwords up-to-date in another solution or software would be impossible. Now, we have some sort of a platform to manage passwords, distribute the inflow, and manage IT teams as well as making regular changes to it according to the internal security policies in our bank."

    Hichem T.-B., CDO & Co-Founder at ELYTIK, noted that “This is a complete solution that can detect cyber attacks well. I have found the proxy features most valuable for fast password web access.”

    Zscaler Internet Access is a cloud-native security service edge (SSE) platform. Its main purpose is to provide AI-powered protection for all users, all applications, and all locations. The solution replaces other legacy network security solutions to stop advanced attacks and prevent data loss by using a comprehensive zero trust approach.

    Zscaler Internet Access Features

    Zscaler Internet Access has many valuable key features. Some of the most useful ones include:

    • Proxy (native SSL)
    • IPS and advanced protection
    • Cloud sandbox
    • DNS security
    • Cloud firewall
    • URL filtering
    • Bandwidth control
    • DNS filtering
    • Cloud DLP w/EDM and IDM
    • Cloud access security broker (CASB)
    • Cloud security posture management (CSPM)
    • CloudBrowser isolation
    • Cloud secure web gateway (SWG)
    • Zero trust network access (ZTNA)
    • Digital experience monitoring

    Zscaler Internet Access Benefits

    There are several benefits to implementing Zscaler Internet Access. Some of the biggest advantages the solution offers include:

    • Fast access with zero infrastructure: Zscaler Internet Access creates a fast, seamless user experience because of its direct-to-cloud architecture. With no infrastructure, Zscaler Internet Access helps you eliminate backhauling, which improves performance and simplifies network administration.
    • Threat intelligence: By using threat intelligence, Zscaler Internet Access can stop ransomware, zero-day malware, and advanced attacks via Inline inspection of all internet traffic, including SSL decryption, and a suite of AI-powered cloud security services. 
    • Consistent security: With Zscaler Internet Access, your security policy goes everywhere your users go. When you move security to the cloud, all users, applications, devices, and locations remain protected and secure based on identity and context.
    • Hybrid workforce: Zscaler Internet Access enables secure access to all external and internal apps from anywhere, so remote work is not an issue. You can also enforce business policies that follow the user, making security identical regardless of location.

    Reviews from Real Users

    Below are some reviews and helpful feedback written by Zscaler Internet Access users.

    A Service Manager at a construction company says, "There are a bunch of different capabilities that are valuable within the platform. We use quite a lot of them, but not everything. The ones that are most important to us are the URL Filtering and the application control. For our needs, the cloud-native proxy architecture is a very good solution. This architecture helps with cyber threats because we inspect most of the traffic and we can see that a lot of threats are stopped directly in the secure web gateway."

    Owen N., Security Architect at Claro Enterprise Solutions, explains that the solution’s most valuable features include “The integration of the gateway that inspects all ports and protocols. So, there is threat prevention; The cloud sandbox; VNS security; Access control that will protect URL filtering and the cloud firewall; Data protection that will protect your gateway, like your CASB or your cloud DLP; The capabilities of this will point your traffic to Zscaler Cloud.”

    An Architecture Senior Manager at an insurance company mentions, "The data loss prevention feature is the most valuable. It stops our users from inadvertently leaking our customers' data to the Internet or anywhere else it shouldn't go." He also adds, “The solution provides quick access to cloud services, securing our data and allowing us to inspect all our traffic.”

    Sample Customers
    Rockwell Automation
    Ulster-Greene ARC, BanRegio, HDFC, Ralcorp Holdings Inc., British American Tobacco, Med America Billing Services Inc., Lanco Group, Aquafil, Telefonica, Swisscom, Brigade Group
    Top Industries
    REVIEWERS
    Financial Services Firm24%
    Computer Software Company13%
    Insurance Company12%
    Healthcare Company9%
    VISITORS READING REVIEWS
    Educational Organization30%
    Computer Software Company12%
    Financial Services Firm10%
    Manufacturing Company5%
    REVIEWERS
    Comms Service Provider30%
    Computer Software Company15%
    Pharma/Biotech Company11%
    Financial Services Firm11%
    VISITORS READING REVIEWS
    Educational Organization19%
    Computer Software Company14%
    Financial Services Firm9%
    Manufacturing Company8%
    Company Size
    REVIEWERS
    Small Business21%
    Midsize Enterprise13%
    Large Enterprise66%
    VISITORS READING REVIEWS
    Small Business15%
    Midsize Enterprise38%
    Large Enterprise48%
    REVIEWERS
    Small Business29%
    Midsize Enterprise16%
    Large Enterprise55%
    VISITORS READING REVIEWS
    Small Business18%
    Midsize Enterprise28%
    Large Enterprise54%
    Buyer's Guide
    Privileged Access Management (PAM)
    March 2024
    Find out what your peers are saying about CyberArk, Delinea, BeyondTrust and others in Privileged Access Management (PAM). Updated: March 2024.
    768,857 professionals have used our research since 2012.

    CyberArk Privileged Access Manager is ranked 1st in Privileged Access Management (PAM) with 142 reviews while Zscaler Internet Access is ranked 2nd in Secure Web Gateways (SWG) with 46 reviews. CyberArk Privileged Access Manager is rated 8.8, while Zscaler Internet Access is rated 8.2. The top reviewer of CyberArk Privileged Access Manager writes "Lets you ensure relevant, compliant access in good time and with an audit trail, yet lacks clarity on MITRE ATT&CK". On the other hand, the top reviewer of Zscaler Internet Access writes "Provides integrated CASB and file sandboxing but could be less expensive ". CyberArk Privileged Access Manager is most compared with Cisco ISE (Identity Services Engine), Microsoft Entra ID, Delinea Secret Server, WALLIX Bastion and ManageEngine PAM360, whereas Zscaler Internet Access is most compared with Cisco Umbrella, Microsoft Defender for Cloud Apps, Netskope , Prisma Access by Palo Alto Networks and Skyhigh Security.

    We monitor all Privileged Access Management (PAM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.