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Dameware Remote Support vs SolarWinds Server and Application Monitor comparison

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Active Directory Management
April 2024
Executive Summary

We performed a comparison between Dameware Remote Support and SolarWinds Server and Application Monitor based on real PeerSpot user reviews.

Find out what your peers are saying about ManageEngine, Netwrix, One Identity and others in Active Directory Management.
To learn more, read our detailed Active Directory Management Report (Updated: April 2024).
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768,740 professionals have used our research since 2012.
Featured Review
Anonymous User
The Remote Support tool allows techs to link to off-network users, but the knowledge base lacks updated articles.
The Internet Sessions with the Remote Support tool, because it allows the tech to send a link to the user who is off network for support.
UmeshJoshi
Performs well and provides dynamic thresholds but complex to set up and missing code-level monitoring of applications
SolarWinds SAM has provided us with dynamic thresholds based on historical trends and requirements. The threshold gets configured automatically, so... Read more →
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pricing and Cost Advice
Information Not Available
  • "I have always said SolarWinds is very “proud” of their products, meaning they are expensive. I cannot afford to purchase all the licenses I need for all the SolarWinds products."
  • "When planning for the number of licenses to purchase, make sure you understand all of the elements within an application required to really understand performance well. In our case, we quickly came to the conclusion that an unlimited license for SAM was the way to go."
  • "Nagios XI, WhatsUpGold, Uptime Software, PRTG, Manage Engine, and SpiceWorks are the other tools that have lower pricing and licensing costs. However, they can't compete with SolarWinds when it comes to the features and functionality that SolarWinds can provide."
  • "I would advise potential buyers to wait until the end of the quarter, end of year, or other time to place orders. There are actually great deals to be had at those times if your budget cycle can match up."
  • "Pricing and licensing is fair for what you get. It does have a great bang-for-the-buck appeal."
  • "SAM is not per server so the pricing model can be deceiving. If you have an enterprise environment, you will quickly exceed your licensing quickly. You should know this before going in."
  • "Understanding the counts of objects to monitor will determine the licensing need. In terms of pricing, it’s not cheap but it’s not expensive as larger vendors whose products don’t have all the features or integrations."
  • "The product might cost you $30,000 USD to buy, but scaling this solution requires the purchase of additional polling engines at $20,000 USD each."

    • More SolarWinds Server and Application Monitor Pricing and Cost Advice →

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    Questions from the Community
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    What do you like most about SolarWinds Server and Application Monitor?
    Top Answer:Identifying the problem statement is easy.
    Read all 25 answers   →
    What is your experience regarding pricing and costs for SolarWinds Server...
    Top Answer:The price is too high. The tool is overpriced. We don't need all the features. The product must minimize the features and reduce the price. It all comes down to pricing. The customers find it pretty… more »
    Read all 20 answers   →
    What needs improvement with SolarWinds Server and Application Monitor?
    Top Answer:The biggest pain point is root cause analysis. It is difficult to analyze, assess, and warn my IT department about what will happen in the next five hours. It is also difficult to use AIOps to reduce… more »
    Read all 24 answers   →
    Ranking
    19th
    out of 20 in Active Directory Management
    Views
    60
    Comparisons
    51
    Reviews
    0
    Average Words per Review
    0
    Rating
    N/A
    8th
    out of 20 in Active Directory Management
    Views
    232
    Comparisons
    161
    Reviews
    9
    Average Words per Review
    427
    Rating
    7.4
    Comparisons
    Also Known As
    DameWare, SolarWinds DameWare, SolarWinds Dameware Remote Support
    SolarWinds SAM
    Learn More
    SolarWinds
    SolarWinds
    Overview
    DameWare products are designed to put more hours into your day. In today's distributed, high-speed work environments, having the power to remotely support your key systems, servers, desktops, and laptops, as well as interactively support users, provides real-time savings and lets you get more things done. Manage it all without leaving your desk with DameWare. DameWare Remote Support is a comprehensive and secure on-premises remote desktop client that allows you to control remote users' computers from your desktop, Android, or iOS device, connect to unattended systems, as well as manage your Windows servers and Active Directory infrastructure. DameWare Mini Remote Control delivers fast, secure, simple remote desktop and laptop control. DameWare MRC includes all the features you need and want and is the best value in remote control software. DameWare Patch Manager is a complete patch management solution that allows you to patch both Microsoft and 3rd party applications from one easy-to-use console. With DameWare Patch Manager you can quickly and easily generate patches, deploy them and report on their success.

    SolarWinds Server & Application Monitor (SAM) delivers powerful application and server monitoring capabilities for IT pros, enabling them to diagnose and troubleshoot performance issues faster. Do not let slow applications and downtime impact your end-users and business services. Pinpoint the root cause of application issues across various layers of the IT stack. SolarWinds SAM is affordable and easy to deploy, use, and customize. You can automatically discover your system's environment and start monitoring in about an hour. No professional services or consultation needed.

    Sample Customers
    Illinois School District
    Andr. L. Riis AS, NetSuite
    Top Industries
    VISITORS READING REVIEWS
    Government18%
    Computer Software Company10%
    Financial Services Firm8%
    Manufacturing Company5%
    REVIEWERS
    Financial Services Firm20%
    Construction Company13%
    Recruiting/Hr Firm7%
    Energy/Utilities Company7%
    VISITORS READING REVIEWS
    Educational Organization40%
    Computer Software Company10%
    Government8%
    Financial Services Firm6%
    Company Size
    VISITORS READING REVIEWS
    Small Business22%
    Midsize Enterprise16%
    Large Enterprise62%
    REVIEWERS
    Small Business36%
    Midsize Enterprise15%
    Large Enterprise49%
    VISITORS READING REVIEWS
    Small Business11%
    Midsize Enterprise48%
    Large Enterprise41%
    Buyer's Guide
    Active Directory Management
    April 2024
    Download Free Report
    Find out what your peers are saying about ManageEngine, Netwrix, One Identity and others in Active Directory Management. Updated: April 2024.
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    Dameware Remote Support is ranked 19th in Active Directory Management while SolarWinds Server and Application Monitor is ranked 8th in Active Directory Management with 38 reviews. Dameware Remote Support is rated 8.6, while SolarWinds Server and Application Monitor is rated 8.0. The top reviewer of Dameware Remote Support writes "The Remote Support tool allows techs to link to off-network users, but the knowledge base lacks updated articles". On the other hand, the top reviewer of SolarWinds Server and Application Monitor writes "We use this product for base and application monitoring. ". Dameware Remote Support is most compared with Microsoft Remote Desktop Services, N-able Take Control, VNC Connect, ManageEngine ServiceDesk Plus and Splashtop Remote Support, whereas SolarWinds Server and Application Monitor is most compared with Azure Monitor, Dynatrace, AppDynamics, Prometheus and ServiceNow Discovery.

    See our list of best Active Directory Management vendors.

    We monitor all Active Directory Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.