Barry PieperManager, Performance Engineering at Medica Health Plans
Ravi KhanchandaniFounder Director at Techsa Services Pvt Ltd
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"The most valuable features for us include problem detection, root cause identification, Smartscape, and integration with cloud infrastructure like AWS, Azure, GCP, etc."
"Working with the user interface is a pleasure for any customer since it is fast, responsive, and very well designed."
"The most valuable features of Dynatrace are the ease of installation and management, as well as its extensibility."
"This solution has helped us with faster identification of the root cause, allowing faster resolution and increased uptime."
"The most valuable feature is the workflow, which helps you to easily have an overview of the infrastructure that you are analyzing, without having worked with it previously."
"One of the features that sets this product apart from its competitors is that it generates a solution."
"The most valuable function is the ability to replay a customer session."
"Ease of problem detection and alerting, visual timeline, and user-sessions are some of the best features of Dynatrace."
"The solution is end-to-end from the network and the application to the processes. Everything about the enterprise infrastructure is being covered by the solution. It's easy to use and easy to navigate and one of the leaders among monitoring solutions."
"There are many valuable features, including the network configuration manager, and the network performance manager."
"One of the most valuable features are the reports. They're pretty good. Also, the ease of installation and customization for the client is another feature that we value. SolarWinds has a lot of features but these are the ones I like the most. We also like that the KPIs have the ability to be preset."
"The more valuable feature of this solution is the Exchange feature."
"I'd rate technical support at eight out of ten. They are helpful and fast."
"Solarwinds has an open database that allows you to do serious integrations. It doesn't matter which service desk you have, you can implement and integrate it with SolarWinds."
"This product can monitor application environments no matter where they reside and provides capabilities for deep insight into infrastructure."
"The solution is great for monitoring. If something is going wrong, we can immediately find the root cause."
"Most of the time, chat support is not good enough for answering queries."
"As the product is evolving quickly and product features are added on a monthly basis, a more transparent roadmap would be more than welcome."
"It needs a dashboard for cluster events in general, and for Kubernetes specifically."
"I would like to have the ability to share live data with selected third parties so that they can see how their product is performing for our company."
"The AI is not that intelligent and there are different places where it could be even more automated."
"We would like to see more third-party tools for training."
"We would like to see an AI tool that detects issues with our site in real time."
"The web interface, in some cases, is a little ambiguous to use."
"There is one feature that is a report writer. And they are currently trying to take it out from being a stand-alone application and integrating to the web. This doesn't give us the flexibility and it doesn't expand what we can get when it comes to reporting. So, putting it on the web is going to make it difficult to get some information. Leaving it where it is now will help us a lot."
"The setup was complex. We had local support to assist us."
"They should incorporate more artificial intelligence. There should also be more predictive features."
"Some custom applications cannot be monitored, and a lot more applications need to be included."
"It would be helpful if the solution could integrate more with the security compliances, like this IDSS, etc."
"When you implement SolarWinds on a larger scale my customers complain about the speed."
"This product has no real downside unless they fail to continue development of its capabilities."
"The templates could use improvement. Currently, they are quite complex. They should have drag-and-drop functionality instead. It would make it easier to use."
"It's more expensive than other solutions, but worth it. We use full APM monitoring on our primary systems, but only resource monitoring on lesser systems. We shift licenses around our environment when a deeper dive into lesser systems is required."
"It's understandable to do a smaller scale initial evaluation. However, as you identify the product value, don't hesitant in your scope and scale to maximize the initial investment and your opportunity to do a bulk investment of the product."
"The solution has saved us money through the consolidation of tools. With a hybrid landscape, we had multiple tools. When we consolidated, we removed four or five other monitoring tools with one. For the last ROI calculation that I did, Dynatrace was saving us up to $500,000 per year."
"If there are no corporate requirements to run Dynatrace Managed (operating it yourself), I would definitely go for the size option. For small and medium-sized companies, the size option is probably the cheapest one. You don't need to look into operating it. You don't need to run hardware. It is pay as you go."
"We license it for two environments, typically all of production and all of one lower environment, usually our staging environment. If there is a downside to Dynatrace, the only thing I can think of would be the cost. If it were cheaper, I'd have it in all my environments. I don't think they're charging more than it's worth, by any means. It's just that good software costs money."
"It is quite costly. Dynatrace was the most expensive, compared to the other products we looked at. But it was also a lot better. If you want value for your money, Dynatrace is the way to go."
"The only limitation with scaling to cloud-native environments is licensing. It all depends on how many DEM units you're willing to license. The more of DEM units that you purchase, the more user data you can collect."
"Consider volume because that is where you will get the most benefit. Doing a point solution is not cost-effective."
"The product might cost you $30,000 USD to buy, but scaling this solution requires the purchase of additional polling engines at $20,000 USD each."
"The licenses start from USD 3000.00 and go up to USD 20,000.00 for the year. It's a perpetual license. Nothing is free in SolarWinds, anything that you need is an additional cost."
"Pricing is inexpensive, starting at 2440 euros. For that, you get the ability to monitor a couple of nodes and one year of maintenance and support."
"I like the pricing for this SolarWinds product."
"Price can always be lower. It is neither on the expensive side nor on the cheap side. We have worked with them for a lot of years, so we get a discount due to the size of the installation."
Dynatrace has redefined how you monitor today’s digital ecosystems. AI-powered, full stack and completely automated, it’s the only solution that provides answers, not just data, based on deep insight into every user, every transaction, across every application. More than 8,000 customers use Dynatrace to optimize customer experiences, innovate faster and modernize IT operations with absolute confidence.
SolarWinds Server & Application Monitor (SAM) delivers powerful application and server monitoring capabilities for IT pros, enabling them to diagnose and troubleshoot performance issues faster. Do not let slow applications and downtime impact your end-users and business services. Pinpoint the root cause of application issues across various layers of the IT stack. SolarWinds SAM is affordable and easy to deploy, use, and customize. You can automatically discover your system's environment and start monitoring in about an hour. No professional services or consultation needed.
Dynatrace is ranked 1st in Application Performance Management (APM) with 55 reviews while SolarWinds Server and Application Monitor is ranked 10th in Application Performance Management (APM) with 12 reviews. Dynatrace is rated 9.0, while SolarWinds Server and Application Monitor is rated 8.0. The top reviewer of Dynatrace writes "AI identifies all the components of a response-time issue or failure, hugely benefiting our triage efforts". On the other hand, the top reviewer of SolarWinds Server and Application Monitor writes "A Performance Monitor, Control Virtual Environments, and helps you build your CMDB". Dynatrace is most compared with Datadog, Splunk, AppDynamics, New Relic APM and Elastic APM, whereas SolarWinds Server and Application Monitor is most compared with Azure Monitor, AppDynamics, BMC TrueSight Operations Management, SCCM and SolarWinds AppOptics. See our Dynatrace vs. SolarWinds Server and Application Monitor report.
See our list of best Application Performance Management (APM) vendors.
We monitor all Application Performance Management (APM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.