SolarWinds Server and Application Monitor Reviews

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Umair-Akhlaque
Real User
Enterprise Solutions & Services Head at a tech services company with 51-200 employees
Nov 15 2019

What is most valuable?

Our clients like the nice dashboard where they can see the active monitoring and includes performance, CPU usage, memory usage, and files. Solarwinds has an open database that allows you to do serious… more»

How has it helped my organization?

The customer's requirements are met with SolarWinds. It helps with server monitoring and not only to monitor the physical servers, but it can also control the virtual environment. It has good… more»

What needs improvement?

When you implement SolarWinds on a larger scale my customers complain about the speed. It's slow. This is an issue that has been going on for a long time that hasn't been properly addressed by… more»

What's my experience with pricing, setup cost, and licensing?

The licenses start from USD 3000.00 and go up to USD 20,000.00 for the year. It's a perpetual license. Nothing is free in SolarWinds, anything that you need is an additional cost. When you compare… more»

Which solution did I use previously and why did I switch?

Previously we implemented the CA UIM solution, CA Spectrum, and Microsoft Monitoring. SolarWinds is much easier than any of them.

What other advice do I have?

Improvements come as we are moving forward. Requirements also change with time. There were times when we used to be a complete physical infrastructure. Most of the customers have now moved to a… more»
DonaldBakels
Real User
Chief Executive Officer (CEO) at Adfontessoftware
Dec 19 2019

What is most valuable?

The most valuable feature of the product is the monitoring capability. Basic infrastructure monitoring is a good start for using the product. For example, I like Microsoft monitoring and various components like SharePoint and Active Directory, which can be very important. But also it is very useful… more»

What needs improvement?

These tools are made for evaluation and monitoring. They were developed some years ago and they are still evolving, and what I would like to see is that they are made cloud-ready as soon as possible. It would be good at this point to have it so you can run them and use them in the cloud. That is… more»

What's my experience with pricing, setup cost, and licensing?

Pricing is quite cheap. It starts at 2,440 euros. For that, you have the ability to monitor a couple of nodes. You also get one year of maintenance and support included in the price.

What other advice do I have?

On a scale from one to ten where one is the worst and ten is the best, I would rate SolarWinds SAM as a ten in regards to the total cost of ownership and quality. But being more modest because there is room for improvement I will rate it a nine. I would highly recommend this solution to users.
Learn what your peers think about SolarWinds Server and Application Monitor. Get advice and tips from experienced pros sharing their opinions. Updated: April 2020.
431,275 professionals have used our research since 2012.
Usman Malik
Consultant
IT Consultant at a tech services company
Mar 04 2020

What is most valuable?

We find that the most valuable aspect of the solution is its configuration capabilities. It's quite simple. Users can configure Linux or Windows very easily. The solution is great for monitoring. If something is going wrong, we can… more»

What needs improvement?

The templates could use improvement. Currently, they are quite complex. They should have drag-and-drop functionality instead. It would make it easier to use. The technical support is slow to respond. They need to act on tickets faster.

What's my experience with pricing, setup cost, and licensing?

I don't have any information on pricing, as that is handled by our procurement team.

Which solution did I use previously and why did I switch?

We previously used ManageEngine. It was not giving us what we needed, which is why we switched. With SolarWinds, we can even get great performance and good monitoring from MongoDB through SQL.

What other advice do I have?

We are using the latest version of the solution. I believe it is version 12.5. If a company would really like insight into its database utilization or performance and why their servers are slow or why the database is not giving a proper… more»
Enginesyst678
Reseller
‎System Engineer at a tech services company with 11-50 employees
Jul 23 2019

What is most valuable?

The solution is end-to-end from the network and the application to the processes. Everything about the enterprise infrastructure is being covered by the solution. It's easy to use and easy to navigate and one of the leaders among monitoring solutions.

What needs improvement?

We cater to all organizations in Nigeria. Most of the financial institutions in Nigeria are currently using this solution. Cellphone companies and telecommunication are also using it. The beautiful thing about the solution is, the OEM listens to customer reviews. The updates come very frequently… more»

What other advice do I have?

SolarWinds has a network for applications, for virtual infrastructure and every other thing we can think of. Users can look for a module that would suit their company they can buy it and integrate. If you are looking for end-to-end visibility in your infrastructure I think SolarWinds should be the… more»

Which other solutions did I evaluate?

This solution caught my attention and I didn't bother looking at others.
PeterSerati
Real User
Group Chief Technology Architect at a tech services company with 51-200 employees
Sep 29 2019

What is most valuable?

The more valuable feature of this solution is the Exchange feature.

What needs improvement?

The custom reporting needs to be improved. Some custom applications cannot be monitored, and a lot more applications need to be included. The supported list of applications is very limited. For example, it supports the Windows version of JD… more»

What's my experience with pricing, setup cost, and licensing?

The product might cost you $30,000 USD to buy, but scaling this solution requires the purchase of additional polling engines at $20,000 USD each.

What other advice do I have?

If you are looking for a single pane of glass to monitor Windows products then SolarWinds is your product. However, it is not best of breed. I would rate this solution a six out of ten.

Which other solutions did I evaluate?

The high price of this solution has us looking into other solutions, rather than scale.
Taras Zaluzhnyi
Reseller
IT Security Manager at a tech services company with 11-50 employees
May 12 2020

What is most valuable?

The most valuable feature is the Access Rights Manager. It is a very powerful tool for database administration and management. The support for Active Directory is good.

What needs improvement?

Support for the IBM Mainframe is needed.

What's my experience with pricing, setup cost, and licensing?

I like the pricing for this SolarWinds product.

Which solution did I use previously and why did I switch?

I have worked with similar solutions including Zabbix, HPE Performance Manager, and Microsoft System Center Manager. I have good opinions of HPE and SolarWinds.

What other advice do I have?

There are several tools included in this solution including AppStack (Application Stack Management), PerfStack (Performance Analysis), and NetPath (Network Path Analysis). This is an open platform so if there is something that it does not… more»
Mihai Cristea
Real User
CTO at Smart Factor
Aug 05 2019

What is most valuable?

One of the most valuable features are the reports. They're pretty good. Also, the ease of installation and customization for the client is another feature that we value. SolarWinds has a lot of features but these are the ones I like the most. We also like that the KPIs have the ability to be preset.

What needs improvement?

I had a problem with the price for a client. It was hard to understand the infrastructure and how many devices and how much storage they could get. In the end, we found a different license model for them. They should incorporate more artificial intelligence. There should also be more predictive… more»

What's my experience with pricing, setup cost, and licensing?

The price is reasonable. The price of the package we bought was a differentiating factor in choosing this solution.

What other advice do I have?

I would rate this solution a 9.5 out of ten. My clients are satisfied.
Real User
Senior Information Security Officer at a financial services firm with 1,001-5,000 employees
Nov 04 2019

What is most valuable?

The most valuable features of the solution are its real-time node monitoring and Help Desk's feedback. It's a very powerful application that covers all areas.

What needs improvement?

It would be helpful if the solution could integrate more with the security compliances, like this IDSS, etc.

Which solution did I use previously and why did I switch?

I didn't previously use another solution.

What other advice do I have?

We use the on-premises deployment model. I would recommend the solution. It needs the proper sizing before implementation, and if you have done the proper sizing then you're all good. I'd rate the solution eight out of ten.
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Learn what your peers think about SolarWinds Server and Application Monitor. Get advice and tips from experienced pros sharing their opinions. Updated: April 2020.
431,275 professionals have used our research since 2012.

SolarWinds Server and Application Monitor Questions

What is SolarWinds Server and Application Monitor?

SolarWinds Server & Application Monitor (SAM) delivers powerful application and server monitoring capabilities for IT pros, enabling them to diagnose and troubleshoot performance issues faster. Do not let slow applications and downtime impact your end-users and business services. Pinpoint the root cause of application issues across various layers of the IT stack. SolarWinds SAM is affordable and easy to deploy, use, and customize. You can automatically discover your system's environment and start monitoring in about an hour. No professional services or consultation needed.

Also known as
SolarWinds SAM
SolarWinds Server and Application Monitor customers

Andr. L. Riis AS, NetSuite

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