SolarWinds Server and Application Monitor Reviews

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Vendor
Subject Matter Expert
IBM India Private Limited
May 07 2017

What is most valuable?

Most of the features are helpful. The name of the module itself says "Server and Application Monitor". We use this... more»

How has it helped my organization?

I work in a space where we manage enterprise monitoring for server infrastructure. Hence, SAM is one the best modules... more»

What needs improvement?

I always thought we should be able to perform all admin activities using the web portal. Over a period of time,... more»

What's my experience with pricing, setup cost, and licensing?

There are not many tools in the market that can compete with SolarWinds when it comes to pricing and licenses.... more»

Which solutions did we use previously?

We did have a previous solution. We switched to SolarWinds due to two major reasons. It is cost effective and easy to... more»

What other advice do I have?

* As I mentioned in one of the other points: "Simplicity at its best". * SolarWinds is easy to implement and simple to... more»
Anonymous User
Real User
Network Operation Center Team Leader at a recruiting/HR firm with 1,001-5,000 employees
May 07 2017

What is most valuable?

* Ease of installation and administration * Extremely user friendly: Any IT professional can learn how to admin NPM in... more»

How has it helped my organization?

* Sometimes a picture is worth a thousand words. I was awarded Q3 employee of the quarter. I am the first NOC member to... more»

What needs improvement?

* MS Azure Service and user experience monitoring. This is an area in which the SolarWinds tools are lacking. * Most... more»

What's my experience with pricing, setup cost, and licensing?

Block the sales numbers and email address for all SolarWinds sales people at the engineer level J. Every quarter close,... more»

Which solutions did we use previously?

We used the following solutions previously: SCOM, BMC Patrol, HP CIM, What’s up Gold, NetScout, HP Openview, and... more»

What other advice do I have?

Before you install, join THACK and start talking to other users. The tool is very powerful and offers amazing... more»
Find out what your peers are saying about SolarWinds, Microsoft, ScienceLogic and others in Server Monitoring.
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Jeremy Mayfield
Real User
IT Director at a construction company with 51-200 employees
May 07 2017

What is most valuable?

The features like trends, capacity planning, recommendations, and diagnostics are the main items I focus on for added... more»

How has it helped my organization?

VMAN recommendations have helped us manage the VMs to perform more efficiently. They note everything from storage to... more»

What needs improvement?

I would like it to be fully integrated into Orion. Although there are many pieces that are integrated and make it a... more»

What's my experience with pricing, setup cost, and licensing?

I have always said SolarWinds is very “proud” of their products, meaning they are expensive. I cannot afford to... more»

Which solutions did we use previously?

Of course we used other products, and we still do. One product cannot do everything you want it to do, at least with... more»

What other advice do I have?

DO IT!!! You will not regret it. This product is so helpful, out-of-the-box. Even for larger environments, you have a... more»
Steven Khan
Real User
Infrastructure Monitoring Engineer at a tech services company with 5,001-10,000 employees
Mar 15 2018

What is most valuable?

The overall valuable feature is the integration that exists. It really ties everything together to see the entire... more»

How has it helped my organization?

The best example would be that we can provide transparency to the infrastructure which is meaningful to developers, but... more»

What needs improvement?

The nice thing about SolarWinds is that the company always looks to improve their products. Since they regularly update... more»

What's my experience with pricing, setup cost, and licensing?

As mentioned about scaling, understanding the counts of objects to monitor will determine the licensing need. In terms... more»

Which solutions did we use previously?

We had another solution for many years and it was functional but not insightful. We needed software that could level... more»

What other advice do I have?

If you need a starting point, SolarWinds is a good start. Be sure to know how many objects or element you plan to... more»
Sherif Safwat
Real User
Network Engineer at a energy/utilities company with 201-500 employees
May 07 2017

What is most valuable?

Beside the fancy features of both NPM and NCM, I adore the NTA module that provides deep details on ingress/egress traffic for any interface.... more»

How has it helped my organization?

The way NPM determines the network nodes status gives you the trust that you will not receive fake alerts!! SolarWinds allows network... more»

What needs improvement?

I believe that SolarWinds should spend more effort in reporting. You can easily generate reports for technical engineers, but not such... more»

Which solutions did we use previously?

We used WhatsUp Gold and ManageEngine OP Manager.

What other advice do I have?

Even you have your own monitoring system, you need to try others to judge well and know where you are standing. Just visit the website and... more»
Tom Iannelli
Real User
Information Services Department Manager at a construction company with 1,001-5,000 employees
May 07 2017

What is most valuable?

* AppInsight for SQL: Enables us to see the relevant error log entries on the same page as performance parameters. *... more»

How has it helped my organization?

* We are able to correlate application performance issues with bad SQL queries to the database. * It allows us to... more»

What needs improvement?

SAM AppInsight for SQL: The ability to ignore fragmentation of specific indexes. One of the components of the... more»

What's my experience with pricing, setup cost, and licensing?

Having used various other vendors for monitoring over my career, the SolarWinds products give outstanding value for the... more»

Which solutions did we use previously?

We did not have a previous solution.

What other advice do I have?

* Spend the time to examine the recurring issues in your infrastructure. Are there one or two things that come up... more»
Jon Frazier
Real User
Enterprise Monitoring Technologies Engineer at a financial services firm with 5,001-10,000 employees
May 17 2017

What is most valuable?

It is simple to implement and can provide fairly decent Windows-based monitoring, beyond simple SNMP. It is great for... more»

How has it helped my organization?

It has allowed us to present various customer-specific views to many of the IT support teams.

What needs improvement?

It needs time-based functions for monitoring. Some things need to be polled on a specific schedule or only during a... more»

What's my experience with pricing, setup cost, and licensing?

Pricing and licensing is fair for what you get. It does have a great bang-for-the-buck appeal.

Which solutions did we use previously?

The previous solution was too expensive and limited; they dropped support.

What other advice do I have?

Go onto THWACK (the SolarWinds user community). You will find training, help, and advice from many who have been there... more»
PeterMonaghan
Real User
Availability & Production Mgr, IT at a retailer with 5,001-10,000 employees
Jun 20 2017

What is most valuable?

* Hardware health: It allows for proactive monitoring of the hardware health and is a game changer. * Windows service... more»

How has it helped my organization?

Once we got our IT inventory organized and aligned with the business, we were able to leverage our Orion Platform to... more»

What needs improvement?

AppInsight needs to include more applications, the current list is very limited. Currently SolarWinds SAM offers... more»

What's my experience with pricing, setup cost, and licensing?

SAM is not per server so the pricing model can be deceiving. If you have an enterprise environment, you will quickly... more»

Which solutions did we use previously?

Previously, we were using Big Brother. It is not as intuitive and support was lacking. Eventually, it reached EOL.

What other advice do I have?

Don’t go with the “dive in and figure it out” approach. You’ll spend months, if not years, straightening SAM out. Take... more»
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What is SolarWinds Server and Application Monitor?

SolarWinds Server & Application Monitor (SAM) delivers powerful application and server monitoring capabilities for IT pros, enabling them to diagnose and troubleshoot performance issues faster. Do not let slow applications and downtime impact your end-users and business services. Pinpoint the root cause of application issues across various layers of the IT stack. SolarWinds SAM is affordable and easy to deploy, use, and customize. You can automatically discover your system's environment and start monitoring in about an hour. No professional services or consultation needed.

Also known as
SolarWinds SAM
SolarWinds Server and Application Monitor customers

Andr. L. Riis AS, NetSuite

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