SolarWinds Server and Application Monitor Reviews

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Steven Khan
Real User
Infrastructure Monitoring Engineer at a tech services company with 5,001-10,000 employees
Mar 15 2018

What is most valuable?

The overall valuable feature is the integration that exists. It really ties everything together to see the entire stack. Individually, the main focus of each component is… more»

How has it helped my organization?

The best example would be that we can provide transparency to the infrastructure which is meaningful to developers, but even to business users. Our IT teams can work with… more»

What needs improvement?

The nice thing about SolarWinds is that the company always looks to improve their products. Since they regularly update the software for stability and new features, it’s… more»

What's my experience with pricing, setup cost, and licensing?

As mentioned about scaling, understanding the counts of objects to monitor will determine the licensing need. In terms of pricing, it’s not cheap but it’s not expensive as… more»

If you previously used a different solution, which one did you use and why did you switch?

We had another solution for many years and it was functional but not insightful. We needed software that could level the playing field or better; to bring all the fields… more»

What other advice do I have?

If you need a starting point, SolarWinds is a good start. Be sure to know how many objects or element you plan to monitor to determine the licensing and the topology of… more»

Which other solutions did I evaluate?

We evaluated Nagios and Nimsoft at the time. Nimsoft seemed similar to what we were previously using and didn’t want to repeat history. With Nagios, we found it to be… more»
Enginesyst678
Reseller
‎System Engineer at a tech services company with 11-50 employees
Jul 23 2019

What is most valuable?

The solution is end-to-end from the network and the application to the processes. Everything about the enterprise infrastructure is being covered by the solution. It's easy to use and easy to navigate and one of the leaders among monitoring solutions.

What needs improvement?

We cater to all organizations in Nigeria. Most of the financial institutions in Nigeria are currently using this solution. Cellphone companies and telecommunication are also using it. The beautiful thing about the solution is, the OEM listens to customer reviews. The updates come very frequently… more»

What other advice do I have?

SolarWinds has a network for applications, for virtual infrastructure and every other thing we can think of. Users can look for a module that would suit their company they can buy it and integrate. If you are looking for end-to-end visibility in your infrastructure I think SolarWinds should be the… more»

Which other solutions did I evaluate?

This solution caught my attention and I didn't bother looking at others.
Find out what your peers are saying about SolarWinds, Microsoft, Oracle and others in Server Monitoring. Updated: October 2019.
371,062 professionals have used our research since 2012.
PeterSerati
Real User
Group Chief Technology Architect at a tech services company with 51-200 employees
Sep 29 2019

What is most valuable?

The more valuable feature of this solution is the Exchange feature.

What needs improvement?

The custom reporting needs to be improved. Some custom applications cannot be monitored, and a lot more applications need to be included. The supported list of applications is very limited. For example, it supports the Windows version of JD… more»

What's my experience with pricing, setup cost, and licensing?

The product might cost you $30,000 USD to buy, but scaling this solution requires the purchase of additional polling engines at $20,000 USD each.

What other advice do I have?

If you are looking for a single pane of glass to monitor Windows products then SolarWinds is your product. However, it is not best of breed. I would rate this solution a six out of ten.

Which other solutions did I evaluate?

The high price of this solution has us looking into other solutions, rather than scale.
ITsecman67
Real User
IT Security Manager at oberig-it
Sep 21 2019

What is most valuable?

The solution's most valuable features are PerfStack, AppStack and AppInsight.

How has it helped my organization?

We monitor the main controller. When we change around one of the main controllers from primary to secondary, with some end application monitor modules, we fix the change with the entity server. That provides us with a bit of time-saving.

What needs improvement?

The solution should implement something like a network configuration manager, or some baseline for server configuration. Many of my customers need a recommendation for server configuration. Implementing that as a feature would be perfect… more»

What other advice do I have?

It's a good solution. If you work with Microsoft SCOM, or are considering it, you should look at SolarWinds instead. It's a perfect product. I would rate the solution ten out of ten.

Which other solutions did I evaluate?

We did not evaluate other options before choosing this solution.
Mihai Cristea
Real User
CTO at Smart Factor
Aug 05 2019

What is most valuable?

One of the most valuable features are the reports. They're pretty good. Also, the ease of installation and customization for the client is another feature that we value. SolarWinds has a lot of features but these are the ones I like the most. We also like that the KPIs have the ability to be preset.

What needs improvement?

I had a problem with the price for a client. It was hard to understand the infrastructure and how many devices and how much storage they could get. In the end, we found a different license model for them. They should incorporate more artificial intelligence. There should also be more predictive… more»

What's my experience with pricing, setup cost, and licensing?

The price is reasonable. The price of the package we bought was a differentiating factor in choosing this solution.

What other advice do I have?

I would rate this solution a 9.5 out of ten. My clients are satisfied.
Real User
IT Leadership, System Management at a manufacturing company with 1,001-5,000 employees
Jul 31 2019

What is most valuable?

There are many valuable features, including the network configuration manager, and the network performance manager.

What needs improvement?

We don't need additional features. The network performance monitors and configuration monitors work well for our company. We also use different software for server monitoring. So far, the solution works well for us as-is.

What's my experience with pricing, setup cost, and licensing?

I can't say what the exact pricing is, but I know it's not too expensive.

If you previously used a different solution, which one did you use and why did you switch?

We didn't previously have another solution before implementing SolarWinds.

What other advice do I have?

We have about 1,000 users on the solution.

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User Assessments By Topic About SolarWinds Server and Application Monitor

Find out what your peers are saying about SolarWinds, Microsoft, Oracle and others in Server Monitoring. Updated: October 2019.
371,062 professionals have used our research since 2012.

SolarWinds Server and Application Monitor Questions

What is SolarWinds Server and Application Monitor?

SolarWinds Server & Application Monitor (SAM) delivers powerful application and server monitoring capabilities for IT pros, enabling them to diagnose and troubleshoot performance issues faster. Do not let slow applications and downtime impact your end-users and business services. Pinpoint the root cause of application issues across various layers of the IT stack. SolarWinds SAM is affordable and easy to deploy, use, and customize. You can automatically discover your system's environment and start monitoring in about an hour. No professional services or consultation needed.

Also known as
SolarWinds SAM
SolarWinds Server and Application Monitor customers

Andr. L. Riis AS, NetSuite

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