We performed a comparison between Datto Cloud Continuity and Rubrik based on real PeerSpot user reviews.
Find out in this report how the two Cloud Backup solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Datto has strong competition, but they succeeded in linking their service to the device. It's easy for managed service providers to sell and upsell products using their portal and the remote monitoring and maintenance."
"The product's initial setup phase is easy."
"The solution has the capability to scale well."
"The recovery time objective and recovery point objective were most valuable. It was easy to use, and it was easy to recover a file. I was the head of sales and a product evaluator for an MSSP, so I never had to deal with recovery from ransomware. However, I was confident that if ransomware had occurred, I would only lose a maximum of 59 minutes of data. The files were encrypted."
"The platform provides a faster backup process."
"The solution's reliability is one of its most valuable features...It is a very stable solution."
"The security and the ransomware protection are most valuable."
"The search functionality is second to none as the speed of the search is fast across the whole system and predictive."
"The fact that the API is so available to us with the playground — there's an internal and public playground — is also valuable. We can write API calls — and although I'm sure there's a way we could hurt the data — we write those calls with a lot of certainty that we won't be destroying anything. We write these API calls using really easy mechanisms and generate automation a lot faster."
"Rubrik can also serve as a secondary host for emergency recoveries."
"The product's most valuable feature is the immutability of a backup."
"Management is so simple that anyone can check the backups and do restores when necessary."
"The solution's technical support team is very responsive and proactive."
"Adaptative backup and SLAs simply allow you to tell a machine to backup without taking care of the backup window."
"Datto's only shortcoming is RMM. They have a portal-based connection service like ConnectWise, but it does backups and keeps things running. Datto purchased Backupify and Kaseya bought Datto. If they upped the ante in their RMM, I could see them dominating the MSP space. At the end of the day, MSPs are responsible for networks, software, devices, and backup. Datto covers all these functions so they could offer a turnkey MSP solution."
"The product's scalability features could be even better."
"They are now providing the device instead of selling it, while wanting their users to sign a three-year contract, and this is something which my clients don't like...I dislike the fact that signing a three-year contract is required."
"I don't have any feedback to provide in terms of features that may be lacking."
"At the time I was using it, I would've focused more on signatures of malicious software in the cloud. I love Datto, and I know they're on the right path, but I probably would've focused more on the operating system update management. When you go from the desk to the cloud or from the server room to the cloud, everything changes. Everything is different. You're not in control of your servers anymore. It is from the Active Directory management perspective and not from the perspective of zero-day attacks or other similar things. At the time, more focus on zero-day attacks and business email compromise (BEC) would've been a better protection factor than just educating about how many of these attacks have occurred."
"The fact that Datto Cloud Continuity is not cheap is one of the aspects that I don't like about the product, making it an area where improvements are required."
"Collecting logs in Rubrik is very difficult compared to other tools."
"The web interface could benefit from some improvement, particularly in terms of alerting and dashboard clarity. The cloud web interface is somewhat confusing and could use more development attention. Additionally, it's essential to ensure that local on-premise management options remain available alongside cloud-based solutions, as internet availability can affect backup management. Regarding features, cross-hypervisor restore functionality would be a valuable addition, allowing for greater flexibility in restoring VMs across different environments."
"They support Hyper-V and it works with our CloudOut, the cloud DR, but they seem to add features for VMware first and Hyper-V gets added second or sometimes several releases after the VMware feature comes out."
"I have a personal want which might not necessarily make sense with Rubrik as a company or Rubrik as a software, but it'd be really nice if they could also handle things like item-level backups and restores of Active Directory objects and DNS and DCP objects."
"I would like to see Rubrik better integrate with Microsoft Active Directory. Instead of just backing up a full domain controller, I would like the solution to have Active Directory object knowledge so we can restore specific objects in Active Directory versus restoring the whole domain controller."
"Rubrik can only leverage cloud storage for archiving and has no cloud failover."
"The main pain points we experienced was the stability of the system. We received a lot of instability when we have upgraded from a certain version to a new version. The newer version was completely filled with bugs and we needed to purge the system every week until we update to a newer version that was available one year later. The stability of the code is the main problem, they need to make it better."
"The interface is still slightly clunky and has room for improvement. They do work with us whenever we mention anything that needs to be done or anything that we want. We find that bringing up the management interface is a little slow and not as intuitive as we would like, but it's been getting better as it evolves."
Datto Cloud Continuity is ranked 17th in Cloud Backup with 9 reviews while Rubrik is ranked 4th in Cloud Backup with 82 reviews. Datto Cloud Continuity is rated 8.0, while Rubrik is rated 9.2. The top reviewer of Datto Cloud Continuity writes "The vendor offers a complete turnkey solution for managed service providers". On the other hand, the top reviewer of Rubrik writes "Easy to use with minimal training required, innovative, good support". Datto Cloud Continuity is most compared with Acronis Cyber Protect, N-able Cove Data Protection, Veeam Backup & Replication, Veeam Backup for Microsoft 365 and Azure Site Recovery, whereas Rubrik is most compared with Veeam Backup & Replication, Cohesity DataProtect, Commvault Cloud, Zerto and Dell PowerProtect DD (Data Domain). See our Datto Cloud Continuity vs. Rubrik report.
See our list of best Cloud Backup vendors and best Disaster Recovery (DR) Software vendors.
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