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OpenText Documentum vs SS&C Chorus comparison

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OpenText Documentum

Read 26 OpenText Documentum reviews
4,307 views|3,163 comparisons
83% willing to recommend
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SS&C Chorus

32 views|23 comparisons
Comparison Buyer's Guide
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Buyer's Guide
Enterprise Content Management
April 2024
Executive Summary

We performed a comparison between OpenText Documentum and SS&C Chorus based on real PeerSpot user reviews.

Find out what your peers are saying about Microsoft, OpenText, Box and others in Enterprise Content Management.
To learn more, read our detailed Enterprise Content Management Report (Updated: April 2024).
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768,740 professionals have used our research since 2012.
Featured Review
Isabella Canovai
Helps store all documents for HR and accounts payable
OpenText Documentum has tremendously improved our organization by organizing it and keeping people accountable.
Use SS&C Chorus?
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pricing and Cost Advice
  • "It is quite an expensive product."
  • "It falls in line with a lot of things that are out there on the market. There is nothing extraordinary in terms of great or bad."
  • "OpenText Documentum has announced a new licensing model, which could be more expensive."
  • "OpenText Documentum's pricing is good."
  • "The price is considered affordable now."

    • More OpenText Documentum Pricing and Cost Advice →

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    Questions from the Community
    What is your experience regarding pricing and costs for Documentum?
    Top Answer:It falls in line with a lot of things that are out there on the market. There is nothing extraordinary in terms of great or bad.
    Read all 2 answers   →
    What do you like most about OpenText Documentum?
    Top Answer:The most valuable feature of Documentum for our content management needs is its ability to segregate access based on department and role.
    Read all 8 answers   →
    What needs improvement with OpenText Documentum?
    Top Answer:One area for improvement in OpenText Documentum is its handling of outdated documents, especially technical ones. Currently, older files remain online and clutter storage, but a new feature to offline… more »
    Read all 8 answers   →
    Does it require any significant effort to upgrade AWD to SS&C Chorus?
    Top Answer:The effort required to upgrade from AWD to SS&C Chorus may vary depending on the size and complexity of your environment. It may take several months to complete the upgrade An overview of the steps… more »
    Ranking
    3rd
    out of 46 in Enterprise Content Management
    Views
    4,307
    Comparisons
    3,163
    Reviews
    11
    Average Words per Review
    536
    Rating
    7.7
    34th
    out of 38 in Business Process Design
    Views
    32
    Comparisons
    23
    Reviews
    0
    Average Words per Review
    0
    Rating
    N/A
    Comparisons
    Also Known As
    Dell EMC Documentum, Documentum , Documentum xCelerated Composition Platform
    SS&C AWD
    Learn More
    OpenText
    SS&C Technologies
    Overview
    OpenText Documentum organizes, preserves and makes information
    accessible, while ensuring it adheres to all privacy and security
    protocols. Documentum manages content across file stores and integrates
    with enterprise applications, including SAP, Salesforce and Microsoft,
    to help organizations conquer information management challenges.

    Documentum provides integrated support for the entire lifecycle of a
    wide range of content; beyond typical office documents to include CAD files, design
    templates, rich media, audio, video, instant messaging threads, blog
    posts, images and more.

    SS&C Chorus is an intelligent automation platform designed to increase straight-through processing, reduce operational risk, and enhance digital customer journeys. Purpose-built for complex and regulated environments, SS&C Chorus brings machine learning, low-code process automation, system integration, case management, and document capture to transform, manage, and automate critical business processes. 

      Clients rely on SS&C Chorus to run mission-critical processes such as opening new customer accounts, paying out claims, and processing loans. SS&C Chorus is built for scale with over 4 billion transactions processed and 600 million pages digitized annually, and over 300,000 monthly active users. Customers can choose to host Chorus in the secure SS&C private cloud, or alternately in a cloud of their choice or on-premise. Implementation is guided by our in-house consultants who understand your industry and partner with you through configuration, process transformation, and change management. In addition to the platform, SS&C offers full-service business process outsourcing, with over 8,000 associates using SS&C Chorus daily to process work on behalf of customers.

      Sample Customers
      Agility; Bibliotheca Alexandrina; Capitec Bank; Department of Social Development, Republic of South Africa; County of Los Angeles, Department of Human Resources; Fresenius Kabi; Heathrow Airport; Lahey Health; Linde PLC; Milestone Pharma Co. Ltd; National Bank for Agriculture and Rural Development; Open Grid Europe GmbH; REPCO NEX Industrial Solutions; Springer Nature; Syngene International; Tata Power DDL; University of Texas Austin
      Over 580 companies trust globally run their customer operations on SS&C Chorus, including: - 24 out of the top 25 financial services & banking firms- 19 out of the top 25 insurance firms- 17 out of the top 25 world banks- 14 out of the top 25 healthcare & pharma firms
      Top Industries
      REVIEWERS
      Financial Services Firm25%
      Manufacturing Company15%
      Energy/Utilities Company15%
      Non Profit10%
      VISITORS READING REVIEWS
      Financial Services Firm17%
      Computer Software Company12%
      Government11%
      Manufacturing Company9%
      VISITORS READING REVIEWS
      Financial Services Firm26%
      Computer Software Company18%
      Insurance Company12%
      Educational Organization7%
      Company Size
      REVIEWERS
      Small Business27%
      Large Enterprise73%
      VISITORS READING REVIEWS
      Small Business17%
      Midsize Enterprise13%
      Large Enterprise70%
      VISITORS READING REVIEWS
      Small Business16%
      Midsize Enterprise13%
      Large Enterprise71%
      Buyer's Guide
      Enterprise Content Management
      April 2024
      Download Free Report
      Find out what your peers are saying about Microsoft, OpenText, Box and others in Enterprise Content Management. Updated: April 2024.
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      768,740 professionals have used our research since 2012.

      OpenText Documentum is ranked 3rd in Enterprise Content Management with 26 reviews while SS&C Chorus is ranked 34th in Business Process Design. OpenText Documentum is rated 7.8, while SS&C Chorus is rated 0.0. The top reviewer of OpenText Documentum writes "Saves time and increases an organization's productivity". On the other hand, OpenText Documentum is most compared with OpenText Extended ECM, SharePoint, IBM FileNet, Hyland OnBase and Alfresco, whereas SS&C Chorus is most compared with Pega BPM, Appian, ServiceNow Now Platform, IBM BPM and FIS Commercial Lending Suite.

      We monitor all Enterprise Content Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.