Most Helpful Review
Offers a critical, secure, and regulated environment that gives us information about the health of our systems
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"This solution allows me to have true visibility for any metrics when it comes to my cloud, and private."
"This solution makes it a lot easier to figure out trends within very different data sources, which makes it easy to see why something is misbehaving."
"The features I find most valuable is the querying and alerting capabilities."
"People are very pleased with the implementation."
"The most valuable aspects of the solution are its ease of use and its ease of implementation."
"No issues with stability."
"It supports numerous platforms."
"One of the most valuable features is that it can be configured by non-developers. It doesn't require development expertise to configure it."
"It enables us to monitor application processes, to do log-monitoring on a 24/7 basis, to do server-level monitoring - all the hardware parameters - as well as monitor connectivity across applications to the interfaces."
"The Netprobe is so lightweight compared to the agents that most monitoring tools use. It's really superior to the competition. The agent that is used by almost every competitive tool takes a lot more system resources. It's slower and it requires a greater effort and more compromises in terms of security to install on the monitored servers. With Geneos, because it lives outside the code, it is far easier and far less taxing on the monitored systems."
"The filtering in the Active Console is exceptional. Depending on the user base, some people don't want to see server-level errors, so we have filters set up in the Managed Entities view, which allow us to filter out things that certain groups don't want to see, while allowing them to see other things. It's a great real-time monitoring solution. And you can draw graphs immediately, right from the Active Console, whether they're current graphs or historical graphs."
"One thing we're utilizing in Geneos is the Gateway-SQL. That's really helpful for us. Using Gateway-SQL, we are able to merge two different views into one. Suppose we have to check something in the log and that we have to check something in the database and do a comparison before publishing a result. We can achieve that using Gateway-SQL."
"It's also easy to implement. The implementation of Geneos is very easy and interesting. It's not complicated. It's very quick to implement. The installation is very easy. There are many topics about ITRS Geneos that explain more about the features of the function of Geneos."
"I would like to see integration with Kubernetes cluster and APIs so that you can manage the entire stack."
"I would like to see more out-of-the-box dashboards for in-depth application monitoring of standard products that are out there."
"In the new version, I would love to see more prediction capabilities. It would be great if one could see the alerts get a little more enriched with information and become more human-friendly instead of the technical stuff that they put in there. I think those would be really awesome outcomes to get."
"The implementation is a long process that should be improved."
"They could make it more easy to plug-in data so that a nontechnical person will be able to use it, like accountants or finance people. That way they don't have to ask us."
"It could use a URL document server. Everything in the market is moving towards automation and everybody's looking for the single click operations as well relational data locality."
"Old user interface and dashboards could be improved."
"The ITA, the post-incident analytics, could be improved."
"Sometimes, if there is a lot of data coming onto the servers, we have observed a little bit of slowness on the gateway servers which are doing the ITRS dashboard monitoring."
"One thing that could be improved in terms of rapid scaling would be more ability to clone aspects of an implementation. It seems like there are opportunities in this area, where we have repetitive tasks to do when it comes to implementing things on new servers or on new gateways. It would be great if there was an easy way to clone something that had already been done."
"They have the Webslinger solution where you can see when something is alerting. It's a little bit cumbersome."
"I would really like to see something from the Geneos side to set up automated reporting from ITRS. We have to send reporting to management every day. To do that we have to check the dashboard and then we have to report whether everything is fine or not. In the future, I want something, some reporting kind of feature in ITRS, where it can collect all the data and mention what is green, what is amber, what is red in a report."
"There is a part of the rules for monitoring alerts. I want to understand more about how to choose the samples and the requirements for the rules. That is the part that I want to understand better and get better training for."
Pricing and Cost Advice
"Educational pricing is available for this solution."
"We were given a year's worth of service. It was included within our ELA. We were trying to do a proof of concept, which is almost over now."
"Different locations require different setups. In your terms, around 300 to around 400K USD."
Information Not Available
"The licensing cost may seem expensive upfront. However, the service is outstanding, the tool does things that no other tools can do, and the customizability more than makes up for the cost of licensing."
"Pricing is the touchy subject, even here. Upper management always wants us to find a cheaper solution. But we have so much integrated with ITRS... It's expensive, but it does its job very well. And you set it and go."
Questions from the Community
Top Answer: No issues with stability.
Top Answer: It’s in INR. Our data is on four sites and these are in the development phase. Different locations require different… more »
Top Answer: It could use a URL document server. Everything in the market is moving towards automation and everybody's looking for… more »
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Top Answer: The filtering in the Active Console is exceptional. Depending on the user base, some people don't want to see… more »
Top Answer: Pricing is the touchy subject, even here. Upper management always wants us to find a cheaper solution. But we have so… more »
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Also Known As
|Wavefront, Wavefront by VMware, VMware Tanzu Observability||CA DXI, CA Digital Experience Insights||Geneos|
VMware Tanzu Observability provides metrics-driven analytics at massive scale, so you can get the most out of your cloud-native apps.
CA Digital Experience Insights is a SaaS-based digital experience monitoring and analytics solution, offering an integrated set of app experience analytics, application performance management and infrastructure management capabilities. Built on top of a powerful analytics engine that leverages open technologies such as ElasticSearch, Kibana and Hadoop, CA Digital Experience Insights uniquely provides comprehensive monitoring and analytics for cloud natives.
ITRS Geneos is a real-time monitoring tool for managing increasingly complex and interconnected IT estates. Built for financial services and trading organisations, it collects a multitude of data relating to the performance of servers, infrastructure, connectivity and applications, analyses it to provide fresh information, and presents it in relevant, intuitive visualisations. For more information, please visit: https://www.itrsgroup.com/
Learn more about VMware Tanzu Observability by Wavefront
Learn more about DX SaaS
Learn more about ITRS Geneos
|Box, Intuit, Workday, Groupon, British Gas, SpaceApe, Marketo, DoordDash, Lyft||CNN||ITRS Geneos is used by over 170 financial institutions, including JPMorgan, HSBC, RBS, Deutsche Bank and Goldman Sachs. Clients range from investment banks to exchanges and brokers.|
Computer Software Company31%
Comms Service Provider17%
Financial Services Firm11%
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Financial Services Firm96%
Computer Software Company4%
Financial Services Firm49%
Computer Software Company27%
Comms Service Provider9%
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