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Dynatrace Logo
59,422 views|34,491 comparisons
New Relic Synthetics Logo
1,052 views|871 comparisons
Most Helpful Review
Use New Relic Synthetics? Share your opinion.
Find out what your peers are saying about Dynatrace, AppDynamics, BMC and others in Application Performance Management (APM). Updated: January 2021.
455,301 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
"Dynatrace is an extremely helpful APM solution in large, complex environments, whenever we need to have an integrated vision of our users, infrastructure, and applications.""Given the full-stack approach, you are able to view from the end user perspective, almost down to the bare metal.""Dynatrace is capable of following all user actions across all monitored infrastructure, even to systems not monitored, but interconnected.""The solution is multi-tenant and based in Big data technology.""Never seen anything so complex be so simple to install.""When collecting data with Dynatrace, we saw every single transaction that happened in real-time.""Dynatrace has an auto-baseline and uses AI to monitor the performance of each API. The response time is related to the baseline.""The most valuable features for us include problem detection, root cause identification, Smartscape, and integration with cloud infrastructure like AWS, Azure, GCP, etc."

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"We were able to integrate with the messaging tool, Slack, which meant that we got notifications whenever something was not quite right."

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Cons
"In the new Dynatrace solution, support for legacy applications is still not there. ​""With Dynatrace in our environment, the managed server required root access to run. As a government agency with tight security, this has been an audit concern for us.""I would like to see the same features as in the New Relic Insights in the dashboard. That is the only thing I want to see improved in Dynatrace.""Most of the time, chat support is not good enough for answering queries.""As the product is evolving quickly and product features are added on a monthly basis, a more transparent roadmap would be more than welcome.""It needs a dashboard for cluster events in general, and for Kubernetes specifically.""I would like to have the ability to share live data with selected third parties so that they can see how their product is performing for our company.""The AI is not that intelligent and there are different places where it could be even more automated."

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"There are certain features that are not supported in New Relic, such as CATSEARCH, which allows you to do a full-text search."

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Pricing and Cost Advice
"Pricing can be high, especially for Portuguese standards. But as one says, you get what you pay for.""Setup cost is very low considering that it is an almost totally, automatic process.""Licensing is very interesting, as you pay only for what is being monitored. A lot of things are given away for no additional cost. If you have a great IT consolidation, it will be pretty cheap. If you have a lot of servers, it will be heavier.""I have not been able to observe more than 1% overhead, despite Dynatrace saying that it can be slightly higher in some situations.""Our annual costs were about the same for both AppDynamics and Dynatrace.""It's more expensive than other solutions, but worth it. We use full APM monitoring on our primary systems, but only resource monitoring on lesser systems. We shift licenses around our environment when a deeper dive into lesser systems is required.""It's understandable to do a smaller scale initial evaluation. However, as you identify the product value, don't hesitant in your scope and scale to maximize the initial investment and your opportunity to do a bulk investment of the product.""The solution has saved us money through the consolidation of tools. With a hybrid landscape, we had multiple tools. When we consolidated, we removed four or five other monitoring tools with one. For the last ROI calculation that I did, Dynatrace was saving us up to $500,000 per year."

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"I loved this product, but we can no longer afford it, so we dropped it."

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Questions from the Community
Top Answer: The key is to have a holistic view over the complete infrastructure, the ones you have listed are great for APM if you need to monitor applications end to end. I have tested them all and have not… more »
Top Answer: While the environment does matter in the selection of an APM tool, I prefer to use Dynatrace to manage the entire stack. Both production and Dev/Test. I find it to be quite superior to anything else… more »
Top Answer: Dynatrace and Splunk are two different solutions that provide insight from different perspectives. Dynatrace is installed on servers/applications to provide APM and Splunk is more a log and data… more »
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Ranking
Views
59,422
Comparisons
34,491
Reviews
51
Average Words per Review
759
Rating
8.9
Views
1,052
Comparisons
871
Reviews
1
Average Words per Review
437
Rating
8.0
Popular Comparisons
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Dynatrace
New Relic
Overview

Dynatrace has redefined how you monitor today’s digital ecosystems. AI-powered, full stack and completely automated, it’s the only solution that provides answers, not just data, based on deep insight into every user, every transaction, across every application. More than 8,000 customers use Dynatrace to optimize customer experiences, innovate faster and modernize IT operations with absolute confidence.

New Relic Synthetics - powered by a selenium-driven Chrome browser - allows you to monitor and test your apps and address issues before they affect your end users. Explore everything from easy-to-read waterfall charts and test results to detailed downtime and error reports. Synthetics features includes monitor business-critical functionality, deep dive troubleshooting, complete application lifecycle monitoring and alerts, maintaining SLAs and customer satisfaction.

Offer
Learn more about Dynatrace
Learn more about New Relic Synthetics
Sample Customers
Audi, Best Buy, LinkedIn, CISCO, Intuit, KRONOS, Scottrade, Wells Fargo, ULTA Beauty, Lenovo, Swarovsk, Nike, Whirlpool, American ExpressFairfax Media, MercadoLibre, Costa Coffee, Kiva, Confused.com, Boozt.com
Top Industries
REVIEWERS
Financial Services Firm31%
Insurance Company10%
Retailer7%
Healthcare Company7%
VISITORS READING REVIEWS
Computer Software Company34%
Comms Service Provider15%
Financial Services Firm8%
Insurance Company6%
VISITORS READING REVIEWS
Computer Software Company46%
Comms Service Provider13%
Media Company6%
Financial Services Firm6%
Company Size
REVIEWERS
Small Business12%
Midsize Enterprise13%
Large Enterprise75%
VISITORS READING REVIEWS
Small Business17%
Midsize Enterprise9%
Large Enterprise74%
No Data Available
Find out what your peers are saying about Dynatrace, AppDynamics, BMC and others in Application Performance Management (APM). Updated: January 2021.
455,301 professionals have used our research since 2012.

Dynatrace is ranked 1st in Application Performance Management (APM) with 52 reviews while New Relic Synthetics is ranked 29th in Application Performance Management (APM) with 1 review. Dynatrace is rated 9.0, while New Relic Synthetics is rated 8.0. The top reviewer of Dynatrace writes "AI identifies all the components of a response-time issue or failure, hugely benefiting our triage efforts". On the other hand, the top reviewer of New Relic Synthetics writes "Good drill-down functionality let us see through to SQL code, and it integrates well with Slack". Dynatrace is most compared with Datadog, Splunk, AppDynamics, New Relic APM and Azure Monitor, whereas New Relic Synthetics is most compared with Datadog, Instana Dynamic APM, Google Stackdriver, Akamai mPulse and AWS X-Ray.

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We monitor all Application Performance Management (APM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.