Elastic Observability vs SolarWinds Server and Application Monitor comparison

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Comparison Buyer's Guide
Executive Summary
Updated on Jun 28, 2023

We performed a comparison between Elastic Observability and SolarWinds Server and Application Monitor based on real PeerSpot user reviews in five categories. After reading all of the collected data, you can find our conclusion below.

  • Ease of Deployment: Elastic Observability and SolarWinds Server and Application Monitor's setup can be complex and vary in time depending on the size and environment. Elastic Observability has a distributed nature and multiple cluster configurations, while SolarWinds can take anywhere from a few hours to two months to complete. There are mixed opinions on the ease of setup for both products.
  • Features: Elastic offers machine learning and custom development, while SolarWinds provides infrastructure dependency mapping and network devices' performance monitor. Despite their differences, both have valuable features.
  • Pricing: Elastic Observability's pricing depends on license and usage, while SolarWinds' pricing is based on the number of devices and modules. Elastic Observability has open source components, but some features require payment. Some reviewers find SolarWinds expensive compared to competitors, but it has no additional costs.
  • Service and Support: Elastic Observability's customer service has been praised for its great tech support and helpful online community. On the other hand, SolarWinds Server and Application Monitor's support has mixed reviews with some positive experiences, but there is room for improvement in turnaround time and escalation points.
  • ROI: Elastic Observability is praised for being cost-effective, reducing incidents, and providing complete visibility. SolarWinds Server and Application Monitor, on the other hand, is noted for improving performance, reducing downtime, and increasing productivity. Both options offer a positive ROI, but they have different features.

Comparison Results: Elastic Observability is the preferred solution as it offers more advanced features, such as machine learning and custom development, as well as better visualization and metrics. Although there is a steep learning curve, customer service and support have been positive. SolarWinds Server and Application Monitor has room for improvement in terms of stability, flexibility, ease of use, performance, integration, and pricing. The product is considered expensive, and the report feature is difficult to use.

To learn more, read our detailed Elastic Observability vs. SolarWinds Server and Application Monitor Report (Updated: March 2024).
768,857 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The price is very less expensive compared to the other solutions.""We use AppDynamics and Elastic. The reason why we're using Elastic APM is because of the license count. It's very favorable compared to AppDynamics. It's inexpensive; it's economical.""Elastic Observability significantly improves incident response time by providing quick access to logs and data across various sources. For instance, searching for specific keywords in logs spanning over a month from multiple data sources can be completed within seconds.""It has always been a stable solution.""The most valuable feature of Elastic Observability is the text search.""The solution has been stable in our usage.""The product has connectors to many services.""Machine learning is the most valuable feature of this solution."

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"Monitoring of processes and services is the most valuable feature. It is not necessarily just the server alone in terms of the CPU or the memory. We can go in-depth into services and processes.""Identifying the problem statement is easy.""SSL Certificate Monitoring and Expiry Alerting""It's good at monitoring system-specific things like ports, services.""The most valuable feature is the Access Rights Manager.""Manage Groups: The capability to group appropriate devices gives better visibility of sites, categories, or critical regions. The same can be used to represent a dashboard for higher management.""We use the solution as a central monitoring tool. We use it to monitor every transaction that has a relation to the organization’s infrastructure.""AppInsight for SQL: Enables us to see the relevant error log entries on the same page as performance parameters."

More SolarWinds Server and Application Monitor Pros →

Cons
"More web features could be added to the product.""The tool's scalability involves a more complex implementation process. It requires careful calculations to determine the number of nodes needed, the specifications of each node, and the configuration of hot, warm, and cold zones for data storage. Additionally, managing log retention policies adds further complexity. The solution's pricing also needs to be cheaper.""Elastic Observability is an excellent product for monitoring and visibility, but it lacks predictive analytics. Most solutions are aligned with the AIOps requirements, but this piece is missing in Elastic and should be included.""The cost must be made more transparent.""There's a steep learning curve if you've never used this solution before.""The auto-discovery isn't nearly as good. That's a big portion of it. When you drop the agent onto the JVM and you're trying to figure things out, having to go through and manually do all that is cumbersome.""The solution needs to use more AI. Once the product onboards AI, users would more effectively be able to track endpoints for specific messages.""Elastic Observability needs to have better standardization, logging, and schema."

More Elastic Observability Cons →

"I would like to see support for non-Windows or non-Microsoft domains, especially Apache and other non-Windows servers.""The templates could use improvement. Currently, they are quite complex. They should have drag-and-drop functionality instead. It would make it easier to use.""Currently SolarWinds SAM offers AppInsight for modern versions of: IIS, Exchange, SQL Server. They have shown to be powerful and insightful tools. However, AppInsight needs to be offered for more applications: Citrix, SharePoint, AX, etc.""Support for the IBM Mainframe is needed.""The setup was complex. We had local support to assist us.""SAM AppInsight for SQL: The ability to ignore fragmentation of specific indexes.""Nodes in Azure are able to be monitored with the use of agents, but this does not apply to cloud service offerings that are not node based.""PerfStack can be made more effective. I am sure SolarWinds already has a plan for the same in coming versions."

More SolarWinds Server and Application Monitor Cons →

Pricing and Cost Advice
  • "So far, there are just the standard licensing fees. Several of the components are embedded in the license or are even open source. They're even free depending on what you use, which makes it even more appealing to someone that is discussing pricing of the solution."
  • "There are two types: cloud and SaaS. They charge based on data ingestion, ingest rate, hard retention, and warm retention. I believe it costs around $25,000 annually to ingest 30GB of data daily. That is the SaaS version. There is also a self-managed license where the customer manages their own infrastructure on-prem. In such cases, there are three license tiers that respectively cost $5,000 annually per node, $7,000 per node, and $12,500 per node."
  • "Pricing is one of those situations where the more you use it, the more you pay."
  • "The price of Elastic Observability is expensive."
  • "Users have to pay for some features, like the alerts on different channels, because they are unavailable in different source versions."
  • "One needs to pay for the licenses, and it is an annual subscription model right now."
  • "Since we are a huge company, Elastic Observability is an affordable solution for us."
  • "We will buy a premium license after POC."
  • More Elastic Observability Pricing and Cost Advice →

  • "I have always said SolarWinds is very “proud” of their products, meaning they are expensive. I cannot afford to purchase all the licenses I need for all the SolarWinds products."
  • "When planning for the number of licenses to purchase, make sure you understand all of the elements within an application required to really understand performance well. In our case, we quickly came to the conclusion that an unlimited license for SAM was the way to go."
  • "Nagios XI, WhatsUpGold, Uptime Software, PRTG, Manage Engine, and SpiceWorks are the other tools that have lower pricing and licensing costs. However, they can't compete with SolarWinds when it comes to the features and functionality that SolarWinds can provide."
  • "I would advise potential buyers to wait until the end of the quarter, end of year, or other time to place orders. There are actually great deals to be had at those times if your budget cycle can match up."
  • "Pricing and licensing is fair for what you get. It does have a great bang-for-the-buck appeal."
  • "SAM is not per server so the pricing model can be deceiving. If you have an enterprise environment, you will quickly exceed your licensing quickly. You should know this before going in."
  • "Understanding the counts of objects to monitor will determine the licensing need. In terms of pricing, it’s not cheap but it’s not expensive as larger vendors whose products don’t have all the features or integrations."
  • "The product might cost you $30,000 USD to buy, but scaling this solution requires the purchase of additional polling engines at $20,000 USD each."
  • More SolarWinds Server and Application Monitor Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:Elastic Observability significantly improves incident response time by providing quick access to logs and data across various sources. For instance, searching for specific keywords in logs spanning… more »
    Top Answer:I rate the pricing a five out of ten. The product is not that cheap.
    Top Answer:The tool's scalability involves a more complex implementation process. It requires careful calculations to determine the number of nodes needed, the specifications of each node, and the configuration… more »
    Top Answer:The price is too high. The tool is overpriced. We don't need all the features. The product must minimize the features and reduce the price. It all comes down to pricing. The customers find it pretty… more »
    Top Answer:The biggest pain point is root cause analysis. It is difficult to analyze, assess, and warn my IT department about what will happen in the next five hours. It is also difficult to use AIOps to reduce… more »
    Ranking
    Views
    12,577
    Comparisons
    10,415
    Reviews
    16
    Average Words per Review
    445
    Rating
    7.9
    Views
    5,175
    Comparisons
    3,398
    Reviews
    9
    Average Words per Review
    427
    Rating
    7.4
    Comparisons
    Also Known As
    SolarWinds SAM
    Learn More
    Overview
    To effectively monitor and gain insights across your distributed systems, you need to have all your observability data in one stack. Break down silos by bringing together application, infrastructure, and user data into a unified solution for end-to-end observability and alerting.
    Rely on the most widely deployed observability platform available, built on the proven Elastic Stack (also known as the ELK Stack) to converge silos, delivering unified visibility and actionable insights.

    SolarWinds Server & Application Monitor (SAM) delivers powerful application and server monitoring capabilities for IT pros, enabling them to diagnose and troubleshoot performance issues faster. Do not let slow applications and downtime impact your end-users and business services. Pinpoint the root cause of application issues across various layers of the IT stack. SolarWinds SAM is affordable and easy to deploy, use, and customize. You can automatically discover your system's environment and start monitoring in about an hour. No professional services or consultation needed.

    Sample Customers
    PSCU, Entel, VITAS, Mimecast, Barrett Steel, Butterfield Bank
    Andr. L. Riis AS, NetSuite
    Top Industries
    REVIEWERS
    Computer Software Company27%
    Manufacturing Company18%
    Comms Service Provider9%
    Healthcare Company9%
    VISITORS READING REVIEWS
    Financial Services Firm21%
    Computer Software Company15%
    Manufacturing Company8%
    Healthcare Company6%
    REVIEWERS
    Financial Services Firm20%
    Construction Company13%
    Recruiting/Hr Firm7%
    Comms Service Provider7%
    VISITORS READING REVIEWS
    Educational Organization40%
    Computer Software Company10%
    Government8%
    Financial Services Firm6%
    Company Size
    REVIEWERS
    Small Business27%
    Midsize Enterprise18%
    Large Enterprise55%
    VISITORS READING REVIEWS
    Small Business21%
    Midsize Enterprise12%
    Large Enterprise67%
    REVIEWERS
    Small Business36%
    Midsize Enterprise15%
    Large Enterprise49%
    VISITORS READING REVIEWS
    Small Business11%
    Midsize Enterprise48%
    Large Enterprise41%
    Buyer's Guide
    Elastic Observability vs. SolarWinds Server and Application Monitor
    March 2024
    Find out what your peers are saying about Elastic Observability vs. SolarWinds Server and Application Monitor and other solutions. Updated: March 2024.
    768,857 professionals have used our research since 2012.

    Elastic Observability is ranked 7th in Application Performance Monitoring (APM) and Observability with 22 reviews while SolarWinds Server and Application Monitor is ranked 21st in Application Performance Monitoring (APM) and Observability with 38 reviews. Elastic Observability is rated 7.8, while SolarWinds Server and Application Monitor is rated 8.0. The top reviewer of Elastic Observability writes "The user interface framework lets us do custom development when needed. ". On the other hand, the top reviewer of SolarWinds Server and Application Monitor writes "We use this product for base and application monitoring. ". Elastic Observability is most compared with Dynatrace, New Relic, AppDynamics, Azure Monitor and Sentry, whereas SolarWinds Server and Application Monitor is most compared with Azure Monitor, Dynatrace, AppDynamics, Prometheus and ServiceNow Discovery. See our Elastic Observability vs. SolarWinds Server and Application Monitor report.

    See our list of best Application Performance Monitoring (APM) and Observability vendors.

    We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.