We compared Dell Avamar and Rubrik based on user reviews in five categories. We reviewed all of the data and you can find the conclusion below.
Features: Dell Avamar earns acclaim for its scalability, data compression capabilities, swift incremental backups, and seamless integration with Data Domain and VM stacks. Rubrik is praised for its automated policy enforcement and efficient ransomware detection. Dell Avamar could improve its tape connectivity and bare-metal restoration. Users also requested better Azure backups and a more user-friendly interface. Rubrik could expand compatibility with open-source databases, improve documentation, and strengthen its ability to back up remote sites.
Service and Support: Some customers express satisfaction with Dell support, but others said there is room for improvement. Rubrik customers appreciate the support team's expertise and fast response.
Ease of Deployment: Opinions on Dell Avamar’s setup were mixed. Some users found it to be straightforward, while others considered it complex and difficult. Deployment time ranged from a few hours to a week, and assistance from Dell engineers might be necessary. Rubrik's setup is simple, and users say the support team was available to assist as needed.
Pricing: Dell Avamar’s pricing is generally seen as reasonable, but some users think it is expensive. Some users find Rubrik's pricing expensive, but many say it’s justified by its encryption and security features. Rubrik's license includes both software and hardware without any additional costs.
ROI: Dell Avamar provides cost savings through data reduction, deduplication, and compression. Rubrik provides peace of mind and some cost savings, but users say that quantifying the ROI is difficult.
Comparison Results: Dell Avamar is a scalable solution that offers excellent data compression and fast compression. However, Avamar earned mixed reviews for support, deployment, and pricing. Users also requested better Azure and bare-metal backups and restoration capabilities. Users like Rubrik’s advanced ransomware features, excellent support, and automated policy enforcement. However, some had issues with its remote backup abilities and high price tag.
"The most valuable feature for me in Dell Avamar is the automation, which is good for completion."
"They are extremely reliable and scalable — they provide the best de-duplication on the market."
"Dell Avamar has helped our organization by allowing us to do backups."
"The performance of Dell EMC Avamar is good."
"The fast backup and recovery and the Full Backup features are valuable."
"The deduplication feature is the best aspect of the solution."
"All the features in the system are highly valuable."
"The solution is very stable."
"The ease of use is the most valuable feature. It is a very simple system compared to just about any other back up technology. It is extremely easy to use and very versatile."
"Rubrik simplifies our data backup and recovery processes significantly. It's very straightforward to use. We start by tagging through VMware, and everything tagged for Rubrik is backed up automatically. Backups are much better and faster because Rubrik takes a full snapshot of the virtual machine. We recently conducted a verification by performing a restore, and even during the restore process, we could bring up the server in less than 10-15 minutes. Additionally, we have set up alerts for sensitive data, which helps us track data."
"The most valuable feature of Rubrik for me is its user-friendliness and efficiency."
"The solution is stable."
"The system is able to determine when it is the best time to do backups. This is SLA-driven, and if it is not possible to maintain this SLA, the system will tell you too."
"The management and ease of installation are the most valuable features."
"One platform for instant recovery."
"Rubrik is a very scalable and high-performing backup restore solution."
"It lacks support for certain plugins, like SAP HANA, for example."
"The interface has room for improvement. It's not ideal right now."
"Technical support should be more knowledgeable."
"Dell hasn't done a good job at handling these upgrades, or the way EMC used to handle them."
"When you get down to doing certain things, such as somebody wants a particular file restored, the process by which you do that is stupid. You kind of have to know exactly where to look for in order to find it. Even on older backup products that I've used, I didn't have that kind of problem. If we were looking for a file with a particular kind of a name, the solution would find that file anywhere irrespective of where it resides within the backup system. So, we didn't have to know the name of the specific server, the specific timeframe, almost all the characters of the file name, and all kinds of data in order to find a file. In Avamar, we got to know these details. We've gone around and around with them on that, and their attitude seems to be that it is working just fine. There is nothing for them to improve. The organizational system of other products that I'm working with, such as Zerto and Cohesity, seems to be centered around the tasks that you would most commonly do and want to do, as opposed to we've laid it out in a really neat technical hierarchy."
"The UI is quite old. We've been using this UI since last year, and they haven't changed it. It would be better to update the UI periodically and create attractive dashboards from an administrative point of view."
"The performance takes up a lot of resources, unfortunately."
"The licensing model is not very flexible. Every time we upgrade our storage size, we need to upgrade the Avamar license."
"The functionality is missing, but they are very receptive to our thoughts and ideas."
"It is an expensive product."
"There is room for improvement through a further extension of their Office 365 backup platform. In addition, it's still a bit cost-prohibitive to backup NAS. Those would be the two primary areas for improvement."
"There could be better reporting and better filtering."
"I don't like Rubrik's user interface because it's not intuitive, and I find it hard to get the information I need."
"It is not Windows Cluster-Aware at the moment or Exchange DAG-Aware. If they add support for these particular use cases, it would be even better."
"If there was something that we could get Rubrik to fix, it would be when our DBS takes snapshots of a server or the database, the replication doesn't kick off fast enough. They can't remote it to the peer site and manipulate it back up in order to move it over, take a copy of production, slap it over, and test it out. As I understand, they are working on it. Replication works. We also get spoiled by how good things are now. We get to a point where it is so easy but when something isn't instant gratification, it seems that everything else is so amazing, why isn't this right?"
"Rubrik can only leverage cloud storage for archiving and has no cloud failover."
Dell Avamar is ranked 12th in Backup and Recovery with 81 reviews while Rubrik is ranked 4th in Backup and Recovery with 82 reviews. Dell Avamar is rated 7.6, while Rubrik is rated 9.2. The top reviewer of Dell Avamar writes "Stable, integrates well with other solutions, and has a good price, but its UI needs a refresh". On the other hand, the top reviewer of Rubrik writes "Easy to use with minimal training required, innovative, good support". Dell Avamar is most compared with Dell PowerProtect Data Manager, Veeam Backup & Replication, Dell NetWorker, Dell PowerProtect DP (IDPA) and Commvault Cloud, whereas Rubrik is most compared with Veeam Backup & Replication, Cohesity DataProtect, Commvault Cloud, Zerto and Druva inSync. See our Dell Avamar vs. Rubrik report.
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