We performed a comparison between Epicor ERP and Oracle E-Business Suite based on real PeerSpot user reviews.
Find out in this report how the two ERP solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."There's good flexibility within the inbuilt tools such as alerts, business process management, dashboards, and screen customization."
"The product enables users to customize their dashboards and reports."
"Epicor ERP is an easy-to-use solution."
"The most valuable features of Epicor ERP are ease of use, powerful API, and comprehensive integration. It is a one-vendor solution, where other vendors need other software systems from multiple vendors."
"Dashboards and Business Activity Query are very useful."
"The ability to deploy a generic implementation without advanced customization."
"Epicor ERP is very technical friendly, if you want to do any customization, it's very easy."
"Real-time results make for faster decision making."
"The order management is excellent."
"Oracle EBS adapts to our business rules, so we don't have to change them, whereas SAP is rigid. We need to change our business rules to implement SAP. Oracle's reporting is also excellent and it's easier for our technical team to customize the solution compared to SAP, Microsoft Dynamics, and other products."
"The customer gets a better cost calculation and an integrated system between departments."
"ERP is a valuable feature of this product."
"Oracle E-Business Suite improves forecast accuracy, reduces costs, and increases manufacturing capacity."
"Technical support is good."
"E-Business Suite's best features are the standard process, the table dictionary, and the ability to work with the SQL language to correlate data."
"What we like about Oracle E-Business Suite is that we didn't find any issues with it. In the Indian market, the subscription solutions aren't that suitable, even in terms of the complexity of the regulations, taxes, etc., so that's why we had to go for an on-premise solution that's hosted on the cloud, and we're happy with Oracle E-Business Suite. We also like that Oracle E-Business Suite is quite flexible, and we've also built some bolt-ons and they're working fine."
"There's a new version of the solution that has some bugginess. They're cleaning that up. The user interface is an area that needs improvement and they're improving."
"Epicor didn't care about user level and software applications. So, it's not so user-friendly for nontechnical people."
"A number of bugs in 9.05 were only fixed in 10."
"In the newer version of Epicor ERP, it's very difficult to find out that tracing."
"I would like to see a better reporting tool."
"There are some glitches in Epicor ERP."
"Right now, it doesn't really have a good cloud story."
"The tool should provide a better user interface."
"The way things are going, Oracle is not putting much effort into their master data management. They need to look into machine data and then the integrated data domain."
"The integration features of the tool on on-premises weren't that great, making it an area where improvements are required."
"Sometimes I have issues with the performance tuning."
"There are some cycles in HR that are not straightforward."
"Earlier when our organization was small they chose Oracle because in the telecommunication industry everybody was using Oracle. Our company has grown to a size where our particularly billing phase has created some challenges and now we are looking at alternate solutions. There is not a billing engine or module that you can buy from Oracle that can be added to this EBS solution to fix our problem. They should add a billing module or engine to the solution."
"The user interface could be better. It's not good because they made their interface all in one, and my customers don't want to use it. I have to customize the interface and personalize it to hide some fields on the screen. It has lots of information on the screen, and the user can't easily navigate it. It's very difficult to use. I think that Oracle should have something like best practices. They need to provide some patches to simplify the interface based on the industry niche. Because now we see everything on the same screen, but the users don't need all that information. It's complicated to use for end-users, and we have to spend more time training them. In the next release, I think they should implement most of the features in the mobile app. It should be better. Oracle didn't update their mobile application for a very long time. Connecting the mobile application is complicated."
"Not user friendly."
"More flexibility in configuration related to the Payroll module, in order to easily implement the local legislation."
Epicor ERP is ranked 17th in ERP with 12 reviews while Oracle E-Business Suite is ranked 5th in ERP with 141 reviews. Epicor ERP is rated 7.8, while Oracle E-Business Suite is rated 7.8. The top reviewer of Epicor ERP writes "The product is flexible and easy to use, but the user interface must be improved". On the other hand, the top reviewer of Oracle E-Business Suite writes "Offers valuable finance tools". Epicor ERP is most compared with Microsoft Dynamics 365 Business Central, SAP S/4HANA, Odoo, SAP Business One and SAP ERP, whereas Oracle E-Business Suite is most compared with Oracle HCM Cloud, SAP S/4HANA, SAP ERP, NetSuite ERP and Salesforce Sales Cloud. See our Epicor ERP vs. Oracle E-Business Suite report.
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