We performed a comparison between ESET Endpoint Security and Trend Micro Apex One based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Features: ESET Endpoint Security is highly regarded for its encryption capabilities, effortless automatic updates, and intuitive interface. Trend Micro Apex One stands out for its centralized reporting, efficient policy implementation, and a diverse array of features including DLP, encryption, and patch management. ESET Endpoint Security has room for improvement in terms of faster threat alerts, automation, and ransomware protection. Trend Micro Apex One users say the platform should improve its compatibility with different operating systems and address performance issues. Users also say the reporting, forensic analysis, and ransomware features could use some work.
Service and Support: ESET's customer service is praised for its helpfulness and quick response. Trend Micro support generally earned positive reviews, but some said that support could be more proactive and respond faster.
Ease of Deployment: The setup process for ESET Endpoint Security is generally regarded as effortless. Most users thought Trend Micro Apex One was easy to set up, but a few said that it’s more complex than competing solutions.
Pricing: ESET Endpoint Security is considered to be reasonably priced with various licensing options. Some considered the price of Trend Micro Apex One to be fair, while others found it expensive.
ROI: Some reported a high ROI from ESET Endpoint Security due to cost savings, while others find it difficult to measure its effectiveness. Trend Micro Apex One provides extra cost-effective advantages and safeguards vital information.
"It is very easy to set up. I would rate my experience with the initial setup a ten out of ten, with ten being very easy to set up."
"The main thing is that I feel safe. Because the processes that have been used to get a handle on the attackers are much better than other competitors"
"Fortinet FortiEDR's firewalling, rule creation, monitoring, and inspection profiles are great."
"Fortinet has helped free up around 20 percent of our staff's time to help us out."
"Exceptions are easy to create and the interface is easy to follow with a nice appearance."
"It is a scalable solution...The initial setup of Fortinet FortiEDR was straightforward."
"This is stable and scalable."
"The product's initial setup phase is very easy."
"The most valuable feature in ESET Endpoint Security is the game mode to restrict notifications."
"The solution offers impressive advanced protection."
"This is a product at the top of its game. That is the reason we choose to support and sell it."
"This solution does not slow down your systems. It is very light."
"The performance of the solution is very good it does not impact my hardware and is user-friendly."
"I find the main valuable feature to be the antivirus, it is very effective with removing viruses."
"It rarely gets in the way, and we don't even notice it scanning."
"ESET has regular updates, and it gives me good feedback. It's not too onerous like some of the products I've used in the past."
"This is a very stable product and we plan to continue using it."
"When comparing to other products the console is much more user-friendly, and it's easy to implement."
"It's easy to use and used to be a very good solution."
"It's a good solution, and they have something called Suite incorporating many, many engines like encryption, GLB, anti-virus."
"I use Trend Micro Apex One for work control, application control, firewall, whitelist and blocklist filtration, analysis, monitoring, deep security for the servers, major monitoring, and IPS modules."
"It's made it easier for us to monitor the security environment in general."
"The solution is stable and scalable."
"The solution is very simple to use and easy to deploy."
"We find the solution to be a bit expensive."
"I think cloud security and SASE are areas of concern in the product where improvements are required. The tool's cloud version has to be improved in terms of the security it offers."
"It takes about two business days for initial support, which is too slow in urgent situations."
"To improve Fortinet, we need to see more features and technology areas at the endpoint level introduced."
"The solution is not stable."
"We've encountered challenges during API deployment, occasionally resulting in unstable environments."
"There's room for improvement in the quick response time and technical support for integration issues, especially when dealing with multiple vendors."
"The SIEM could be improved."
"The product could have better integration with third-party products that would help extend functionality."
"The feature is somewhat lacking in security protection."
"In terms of what is lacking in ESET, it really would need more features for the users when they are working outside of the corporate network."
"The initial setup of ESET Endpoint Security can be complicated when you get involved with encryption."
"The product should provide a one-click option to renew the licenses."
"The migration between on-prem and cloud has room for improvement."
"In the future, a cloud version of the solution would be great."
"I'm unsure as to if they could actually support a large enterprise."
"There is room for improvement in the behavior filtering and control of Trend Micro."
"We do not have much control as we have to work with regional policies and regional support."
"The application and web controls have room for improvement."
"We had issues with our system integrator who didn't have enough experience with Trend Micro. There aren't many enterprise customers in our country who use Trend Micro on the level that we are using it, so it might be a little too complex for them. Trend Micro is typically used in small companies that do not need all the advanced features that we are looking for. The integrators don't have experience deploying these features. The scope is broad, but Microsoft Defender is simpler."
"It could be more customizable."
"The solution should adjust its pricing for the smaller market we are in."
"It needs a consolidated manager as there are too many parts to currently manage it."
"We want to manage the policies in the group. Currently, if I am at one location and other users are at other locations, the main problem is that we cannot manage policies location-wise. The policy management should be improved. I should be able to group them based on the location. If one location has four policies and another location has the same policy, currently, I have to scroll the screen to find out the policy as per my location."
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ESET Endpoint Protection Platform is ranked 9th in Endpoint Protection Platform (EPP) with 96 reviews while Trend Micro Apex One is ranked 6th in Endpoint Protection Platform (EPP) with 124 reviews. ESET Endpoint Protection Platform is rated 8.2, while Trend Micro Apex One is rated 8.2. The top reviewer of ESET Endpoint Protection Platform writes "Easy to set up with good security and rapidly improving capabilities". On the other hand, the top reviewer of Trend Micro Apex One writes "Good monitoring and server protection with helpful machine learning". ESET Endpoint Protection Platform is most compared with Microsoft Defender for Endpoint, Kaspersky Endpoint Security for Business, CrowdStrike Falcon, SentinelOne Singularity Complete and Fortinet FortiClient, whereas Trend Micro Apex One is most compared with Trend Micro Deep Security, Microsoft Defender for Endpoint, Cortex XDR by Palo Alto Networks and Trend Micro Smart Protection. See our ESET Endpoint Protection Platform vs. Trend Micro Apex One report.
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