George SuccarStrategic Account Specialist at FITS Consulting
Raj BartakkeDirector Customer Success and ServiceNow Practice Lead at CoreSphere, LLC
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"The advanced analytics has a really great overview of user behavior."
"Timeline based analysis; good platform support"
"The user interface and the timelines they use are the most valuable features. The price model is very simple so that one can understand it easily and there are no surprises within it."
"I have customers that like the EUBA functionality of it. The solution has the ability to build a session, basically. It pulls a lot of information together, for example, everything a user does in a specific timeframe. It's quite helpful."
"The way it can connect with AWS is very useful, and the integrations are pretty good."
"It's a very user-friendly product and it's a very comprehensive technology."
"The solution is available over the cloud and is easy to manage."
"My favorite feature is the application vulnerability scanner."
"I believe if it were more flexible it would be a better product."
"The organzation is rigid and not flexible in the way they operate"
"We had a large volume right from the beginning and they weren't quite prepared for that. That's something that they should think about when it comes to customers that have a large volume to start off with."
"They need to focus on more of the MITRE ATT&CK Framework and coverage. They claim they cover about 70 to 80%. I'm not sure if it's really quite that much, however."
"Adding to the number of certifications that they have, for example, ISO 27001, would be helpful."
"We still have questions surrounding hardware deployment."
"The solution needs to make customization easier. You cannot do much customization immediately. It requires an extensive workload. If the customization process was user-friendly, it would be much better."
"The threat intelligence module needs a better dashboard."
"They should stick to the roadmap and continue to build plugins and integrations with other third parties, enhance the UI, and enhance the reporting. It's all good. They should just continue enhancing the releases."
"They have a great model for pricing that can be based either on user count or gigabits per day."
"This product is a good value for the money."
Exabeam Fusion SIEM is a cloud-delivered solution that that enables you to:
-Leverage turnkey threat detection, investigation, and response
-Collect, search and enhance data from anywhere
-Detect threats missed by other tools, using market-leading behavior analytics
-Achieve successful SecOps outcomes with prescriptive, threat-centric use case packages
-Enhance productivity and reduce response times with automation
-Meet regulatory compliance and audit requirements with ease
ServiceNow Security Operations is an Enterprise Security Response engine offering security incident response, vulnerability response, and threat intelligence. It’s built on the intelligent workflows, automation, orchestration, and deep connection with IT of the ServiceNow platform.
Exabeam Fusion SIEM is ranked 4th in Security Orchestration Automation and Response (SOAR) with 6 reviews while ServiceNow Security Operations is ranked 6th in Security Orchestration Automation and Response (SOAR) with 3 reviews. Exabeam Fusion SIEM is rated 7.8, while ServiceNow Security Operations is rated 9.0. The top reviewer of Exabeam Fusion SIEM writes "Good at security logging in our infrastructure but be prepared for problems if you start with a large implementation ". On the other hand, the top reviewer of ServiceNow Security Operations writes "SN SecOps offers a great set of features to better ingest information from Detection, SIEM, Vulnerability, and Threat Intelligent apps to better manage SecOps and ITSM". Exabeam Fusion SIEM is most compared with Splunk, Securonix Security Analytics, IBM QRadar, Splunk User Behavior Analytics and Elastic SIEM, whereas ServiceNow Security Operations is most compared with Splunk Phantom, Palo Alto Networks Cortex XSOAR, IBM Resilient, Proofpoint Threat Response and Swimlane. See our Exabeam Fusion SIEM vs. ServiceNow Security Operations report.
See our list of best Security Orchestration Automation and Response (SOAR) vendors.
We monitor all Security Orchestration Automation and Response (SOAR) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.