We performed a comparison between KerioConnect and Microsoft Exchange based on real PeerSpot user reviews.
Find out in this report how the two Email Applications solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We have contacted technical support a handful of times and received some assistance."
"The user interface is good."
"The most valuable features are its ease of use, excellent pricing, and it is platform agnostic."
"The most valuable features are security and privacy because you installed it on your server, within your company premises, not in the cloud."
"What I like most about Kerio Connect is that it supports ActiveSync, and that is its most critical feature. The solution is also a nice, simple, robust, and stable mail server."
"Kerio Connect is secure, flexible, and easy to control from the user interface. It has many security features able to be controlled from one place, such as anti-spam. I have found it very convenient. Additionally, you can analyze log files and share folders which is helpful."
"It's relatively simple to use."
"The technical support services are good."
"It has a feature that allows you to retain an email and recover it as an administrator. When you activate this feature, even if a user deletes an email, the email is still in the system, and we can retrieve it as an administrator. It is a very useful function. We turn this feature on for some of the mailboxes because we need to keep all the records. I like the way emails are classified in this solution. It makes it really easy to take a look at the most important messages. This is a really good functionality. Some of the emails directly exchanged with you are marked as important and shown in one tab, and everything else is in another tab. We usually don't have any issue with Exchange. It can be integrated with different solutions."
"For me, the solution is very user-friendly. I've used it a long time and I know where everything is."
"Exchange's best feature is single sign-on access using the Microsoft Identity framework."
"The latest versions have gotten much better about balancing the load on the backend."
"Exchange is a robust system that is well suited for an enterprise environment. It's always up, and we hardly face any technical issues. Exchange has a web interface and integrates perfectly with Microsoft Outlook. This web interface can be easily used to change the passwords from the domain controllers."
"We've been using Exchange as an email platform. Our clients require multi-country, multi-regional email collaboration with controlled mail flow. The most valuable feature is the capability of message tracking and the protection of user data."
"Communication is the most valuable feature of the solution."
"The solution could improve the redundancy because we only have one copy of the Kerio Connect server on our hardware. The next step for us is to move to the cloud and if Kerio does not have a cloud version available they should release one"
"The search and archiving documentation capabilities need to be stronger."
"You cannot integrate with other services like Google Docs, Google Assistant, Google Calendar, etc."
"Most of our clients use Outlook and Kerio Connect. Occasionally, Kerio can be a bit slow. They could make it faster to get onto the web interface without so much load time. It's just slow with Outlook, however, for some reason."
"Having a native Outlook map integration would make Kerio Connect better."
"It could be simpler to use and install, but I still wouldn't use it because there isn't a compelling use case."
"I would like to see better support from their support team."
"For the next release, there are some features on the cloud-based Exchange that aren't included on-prem. It would be great if these features were made available in the next release. For instance, integration between Exchange and its on-prem calendar is not available for the on-prem solution."
"The licensing model could be improved."
"Microsoft Exchange could improve the archiving of emails and the performance."
"We would prefer to be able to manage the solution on the cloud."
"Its search functionality can be better. It is currently not really easy. It has the capability to search your mailbox, but it has some restrictions in terms of the number of results that you can retrieve. You can only get around 250 results. If you want to do a deeper search, you need to use different functionalities of the product. The policy that we have for handling emails is that we do not delete emails at all. If I insert the text that I am searching for in the Search field, it only retrieves a limited number of emails. To search for an email from 2010, I need to use different search functions to find what I am looking for. Microsoft can also improve its licensing for its products. Microsoft's licensing is not very easy to understand. It can sometimes be really complex to understand what you need to have in order to comply with Microsoft licensing."
"The support needs to be more knowledgeable."
"The solution should be easier to deploy."
"I'd like the archiving process to be faster."
KerioConnect is ranked 9th in Email Applications with 7 reviews while Microsoft Exchange is ranked 3rd in Email Applications with 78 reviews. KerioConnect is rated 6.2, while Microsoft Exchange is rated 8.4. The top reviewer of KerioConnect writes "Lightweight, simple, and robust; easy to maintain and doesn't require a lot of system resources to run". On the other hand, the top reviewer of Microsoft Exchange writes "Very stable with an easy-to-use email management system". KerioConnect is most compared with Zimbra Collaboration, IceWarp, Microsoft Exchange Online, Google Workspace and Open-Xchange, whereas Microsoft Exchange is most compared with Zimbra Collaboration, HCL Domino, Open-Xchange, HCL Notes and IceWarp. See our KerioConnect vs. Microsoft Exchange report.
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