We performed a comparison between HCL Notes and Microsoft Exchange based on real PeerSpot user reviews.
Find out in this report how the two Email Applications solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Its security is absolutely stratospheric. In an application, you can lock down to field-level security. For example, I could log in and see a field in an HR database with salaries. When you log in, you see exactly the same database, but the field with the salary just isn't there. So, you can literally have field-level security on it, and you can also have secure encryption. For example, I could give you that database allowing you to see the salary, but a calculation that shows how much they get per month in another field is encrypted. So, you won't be able to see that because you don't have the encryption key. You can implement high-level security very simply."
"The most valuable feature is the access that it provides to documents. This offers us an easy way to make changes."
"The solution provides great security."
"The solution is practical, good interface, and performs well."
"It is easy to integrate the product with other services."
"It is one of the best products in the world for workflow applications. It works very well for workflows or decisional processes where a task needs to be first approved by someone. After that, the task moves to the next or final stage where another person approves it with some notes or attached documents."
"The product is very stable and scalable."
"The security and performance of the solution are good even though our platform is variable, except for the mail services."
"I like the logistics and the Microsoft protocol of reaching Outlook anywhere."
"I find the Outlook client very valuable. It allows me to connect to the Exchange Server and send and receive emails easily. The graphical interface is user-friendly and has a good look and feel."
"Exchange is very scalable, it's one of the most important things about this software."
"It integrates well with calendar, scheduling, etc. It's easy for employees to make meetings and plan their agendas."
"It has a feature that allows you to retain an email and recover it as an administrator. When you activate this feature, even if a user deletes an email, the email is still in the system, and we can retrieve it as an administrator. It is a very useful function. We turn this feature on for some of the mailboxes because we need to keep all the records. I like the way emails are classified in this solution. It makes it really easy to take a look at the most important messages. This is a really good functionality. Some of the emails directly exchanged with you are marked as important and shown in one tab, and everything else is in another tab. We usually don't have any issue with Exchange. It can be integrated with different solutions."
"Exchange is easy to use. It also has a built-in calendar for all the stuff I'm supposed to be looking at and doing. Exchange tells you if you have a doctor's appointment or a scheduled call. It also has a place to store and manage your contacts. If I want to add a new contact, it will put in information about that contact stored anywhere within the Microsoft Suite."
"Microsoft Exchange is stable."
"The availability group settings are better, so it has inherent scalability. In 2010, they added several sensible rules."
"The loading time can be excessive."
"We had trouble connecting this solution to the database from Microsoft. We have done it, although it can be easier."
"There is a chat component but it does not work properly."
"GUI and replication can be improved."
"The interface could be more user-friendly. Some additional trainings could be added as well."
"Notes needs a major upgrade for the UI."
"The solution could improve by adding some more features."
"The only improvement that we're planning to do is that all our applications are still designed in the layout and format of Notes version 4, and our plan over the coming years is to modernize their look. One of the things they're developing or considering deploying is a program to automatically upgrade the look and feel of databases. If they deploy that, that will be revolutionary. In other words, we decide on a corporate look and feel for our database and press a button. We've probably got 50 different applications in Notes, and it would just go through the whole lot and upgrade all of them to look the same."
"In our current situation, the disappearance of sanctions would be a tangible improvement. We are basically cut off from technical support and it's very difficult to obtain any updates."
"The main problem with Microsoft products is that we're constantly required to install patches and fixes."
"I don't have the best impression of customer service and support. It should be faster and more clear, and more human. T"
"There are limitations in terms of the number of emails that can be sent in a minute, which makes it a little difficult for the marketing folks."
"The pricing could be better, and it could have an easier implementation."
"In terms of Microsoft Exchange, I think maybe what can be done is to make it more user-friendly."
"Exchange took time to be deployed. It requires extensive configuration and setting up servers and managing internal network access."
"After 2022, users of Microsoft Exchange have to migrate mailboxes to Microsoft Exchange Online, and what I'd like to improve is for Microsoft to publish more on-premise versions for customers using Microsoft Exchange. Having more security is another room for improvement in the solution, particularly for mailboxes that develop the Exchange Edge rule to protect internal mailboxes. What I'd like to see from Microsoft Exchange in the future is for Microsoft to still update the latest, existing version which is 2022. I'd like Microsoft to still push more cumulative updates for Microsoft Exchange 2022."
HCL Notes is ranked 7th in Email Applications with 12 reviews while Microsoft Exchange is ranked 3rd in Email Applications with 78 reviews. HCL Notes is rated 8.0, while Microsoft Exchange is rated 8.4. The top reviewer of HCL Notes writes "Accessible from any device, good support, and works very well for emails, document sharing, and workflows". On the other hand, the top reviewer of Microsoft Exchange writes "Very stable with an easy-to-use email management system". HCL Notes is most compared with HCL Verse, HCL Domino, Google Workspace, Zimbra Collaboration and Microsoft Exchange Online, whereas Microsoft Exchange is most compared with Zimbra Collaboration, KerioConnect, HCL Domino, Open-Xchange and IceWarp. See our HCL Notes vs. Microsoft Exchange report.
See our list of best Email Applications vendors.
We monitor all Email Applications reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.