We performed a comparison between Forcepoint Secure Web Gateway and Prisma Access by Palo Alto Networks based on real PeerSpot user reviews.
Find out in this report how the two Secure Web Gateways (SWG) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The protection offered by the product is the most valuable feature. It detects vulnerabilities or traps on our users' phones and then prompts them to clean up their devices. Tools we used previously would only discover, which required us to gather information on the backend, so Lookout is a welcome upgrade."
"The solution is stable."
"The most valuable features are the antivirus as a whole, the anti-malware, and all of the protection features that scan our enterprise devices."
"On the outside, the main differentiation is because Lookout ingest. They have ingested basically all of the apps for the last ten years and all the versions of all the apps, and we have that in a corporate database that allows us to do very large-scale machine learning and analysis on that data set. That's not something that any of the competitors really have the capability to do because they don't have access to the data set. A lot of the apps you can no longer get them because that version of the app is five or six years old, and it just doesn't exist anywhere anymore, except within our infrastructure. So, the ability to have that very rich dataset and learn from that dataset is a real differentiator."
"Most valuable features are content filtering and monitoring."
"Real-time category protection."
"The customization and control of URL filtering and the integration with other Forcepoint solutions are great features."
"The product's user management is an area where my company does not face any challenges."
"Giving visibility to people's actions in the network, while keeping attackers out: across data centers, offices, branches, and the cloud."
"The solution’s administration is easy."
"Provides good visibility and good filtering features."
"The most valuable feature is the categorization, where you can allow general access to an application but limit specific features."
"It's quite reliable and performs well for users."
"The solution is not very complex and is easy to manage for people who may or may not have knowledge about Palo Alto Networks."
"Overall, the cost savings, ease of deployment, and better VPN user experience and performance are valuable."
"The solution has all its capabilities in a single cloud delivery platform which is great and it provides overall good protection."
"Being able to use the user ID or Active Directory Group is one of the great features for control and providing more flexibility without worrying about IP addresses."
"Security is absolutely spot-on, really top-notch. It's the result of all the components that come together, such as the HIP [Host Information Profile] and components like Forcepoint, providing end-user content inspection, and antivirus. It incorporates DLP features and that's fantastic because Prisma Access makes sure that all of the essential prerequisites are in place before a user can log in or can be tunneled into."
"It protects all app traffic so that users can gain access to all apps. Unlike other solutions that only work from ports 80 and 443, which are predominantly for web traffic, Prisma Access covers all protocols and works on all traffic patterns... The most sophisticated attacks can arise from sources that are not behind 80/443."
"The initial setup is very straightforward."
"The stability depends on the service from where you access it. Because sometimes, the place you are in, you have Gateway. You don't have Gateway. The gateway is overutilized. At the end, you need to go through their gateways. And this is the key point here. You have a tracking point. If it's not well orchestrated, and it scales up as you add more to the existing team, you will suffer"
"From the analysis that we've done, they do seem to be maybe a step behind in trying to enter the market with a new solution. But when they do pick up, they do come out with some good products."
"We just submitted an enhancement request reflecting the main area we want to see improvement in; the APIs. Currently, we're able to build dashboards, but it's somewhat backward because we use our MDM API to create them. Lookout should provide API to customers so we can query our data and use it in our cloud, and this is the only outstanding area for improvement with the product right now."
"Lookout was moving into the SSE space. And so their work on SecureWeb Gateway and SD-WAN is still sort of evolving."
"In the on-premises version, I don't like the deployment and structuring of the device."
"The deployment is a bit complex and it requires expertise to deploy, which is something that should be improved and made easier to do."
"We have had latency issues."
"The performance issues in the product are an area of concern where improvements are required."
"The initial setup was complex."
"It takes 20 to 30 minutes for policy replication."
"Managing the endpoint for both DLP and web security should be simplified."
"Allow for faster exemption of websites or the ability to reclassify websites."
"The frequency of updates could be reduced."
"It wasn't so satisfying to work with it. There is room for improvement in the policy management. It is difficult to cover the entire scenery through Palo Alto products."
"Sometimes, we encountered a portal crash. When we told Palo Alto they said it might be the browser or cache, but I think they need to improve it on their side."
"The product's price is an area of concern where improvements are required. The solution's price should be lowered."
"From any improvement perspective, the product's compatibility issues with Linux need to be resolved."
"The documentation is generally good, but they could provide a more detailed description of all the configuration steps. I have to search for information or call support. Palo Alto could add more knowledge base articles about configuration with screenshots and walkthroughs. That would be helpful. When configuring a product, you want to see examples of how it is done."
"The Cloud Management application has room for improvement. There are a lot of things on the roadmap for that application; things are going to happen soon."
"Sometimes, you have these notifications sent out about changes in App-IDs, modifications in App-IDs, or even the introduction of entirely new App-IDs to replace. Sometimes, the recommendations are followed, but even then, when the package is installed on the firewall, it gets messed up. I remember a particular one was with Tableau, and suddenly, people weren't able to use Tableau, which is an analytics tool for business."
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Forcepoint Secure Web Gateway is ranked 6th in Secure Web Gateways (SWG) with 47 reviews while Prisma Access by Palo Alto Networks is ranked 3rd in Secure Web Gateways (SWG) with 57 reviews. Forcepoint Secure Web Gateway is rated 7.8, while Prisma Access by Palo Alto Networks is rated 8.2. The top reviewer of Forcepoint Secure Web Gateway writes "Simple to set up, reliable, and offers great reporting". On the other hand, the top reviewer of Prisma Access by Palo Alto Networks writes "Integration with Palo Alto platforms such as Cortex Data Lake and Autofocus gives us visibility into our attack surface". Forcepoint Secure Web Gateway is most compared with Zscaler Internet Access, Cisco Umbrella, Symantec Proxy, Fortinet FortiProxy and TitanHQ WebTitan, whereas Prisma Access by Palo Alto Networks is most compared with Zscaler Zero Trust Exchange, Netskope , Cisco Umbrella, Zscaler Internet Access and Prisma SD-WAN. See our Forcepoint Secure Web Gateway vs. Prisma Access by Palo Alto Networks report.
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