Compare Forcepoint Secure Web Gateway vs. Zscaler Internet Access

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Most Helpful Review
Find out what your peers are saying about Forcepoint Secure Web Gateway vs. Zscaler Internet Access and other solutions. Updated: September 2020.
437,557 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
Helps block personal email accounts.Web proxy adds an effective layer for security.Provides dependable DNS monitoring of external devices.The initial setup is very easy and takes only a few minutes.What we like most is security and how easy it is to integrate with other appliances.It's very stable, reliable and does its job.The weekly reportings are great. The investigation is super and the application management is equally great.It analyzes the domain security helps us implement the securest policy.

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The spam filter is very effective.The antiviral sandboxing.Once deployed, the management console is simple and easy to use.For the most part, the solution, when set up correctly, works fine.The most valuable feature is the categorization, where you can allow general access to an application but limit specific features.In terms of functionality, Forcepoint is the best web proxy available.The most valuable feature of Forcepoint Web Security is creating the easy to install further policies that are deployed through the Forcepoint security manual at some stage. Just drag and drop and the policies are there.It has protected clients against cyberattacks.

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The scanning feature is impressive, because they do not introduce a big latency to the traffic.Zscaler Web Security protects our users in remote locations from internet threats - even if they are not connected to our network.The most valuable feature is bandwidth control.The solution offers a distributed organization to master and to control all of the endpoints.The best thing about Zscaler Internet Access is the website filtering. In the UAE it's quite an important feature because most of the malware comes through the SQL injection and through downloads from websites. Zscaler helps protect against that.The initial setup was straightforward. The biggest thing for us was to build our own policies. The deployment itself was only a few hours.All internet access flows through the Zscaler proxy, regardless of whether people are in office or remote. I have greater control site access and I minimize the number of compromises that we experience to almost none.Whether you are in a hotel somewhere, or in Africa, it does not matter. You will get the Zscaler protection presence anywhere.

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Cons
Missing a real data leakage prevention solution.Data reporting could be improved.They need to improve analytics so they report on more of the specifics of user activity.In the next release, I would like to see the integration of VDI NSX with Cisco Umbrella.It has happened in the past that Cisco Umbrella has denied us access to secure websites.The reporting could be improved by way of the information that's displayed. For example, when you pull a report, it shows an internal employee going to many websites, but you can spin that right down by saying a lot of it is being cached.I would like to see integration with SecurNX in the future.This solution does not give us full, 360-degree protection.

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We have a lot of false positives, which is one area that can be improved.Sometimes attacks or a new ransomware gets through.In the on-premises version, I don't like the deployment and structuring of the device.Overall the software is occupying too much memory space. If they could remedy that, it would be a better experience, because today Windows is occupying too much memory space as well (in terms of the RAM), and this software has also started occupying all the memory. Due to this, I have less space for my other office products and data. I can't, for example, operate a huge Excel sheet or other datasets.The deployment is a bit complex and it requires expertise to deploy, which is something that should be improved and made easier to do.The solution should be better able to support itself and operate faster. Sometimes the technical support team takes too long to respond.The firewall doesn't have any features because some customers are requesting they will install the firewall without licensing. At this time we cannot go further without licensing. Licensing is a must with Forcepoint Web Security firewalls.Ease of use could be improved.

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I would like to see the ability to choose a pool of IPs for my company, set up rules based on them, and know that those IPs are not used by other companies.Another thing that I would like to see is if Zscaler could have a separate product for direct access. I looked at a private access solution, but I understand there's a separate product that isn't integrated with this.It also needs better integration with other applications as well. There are some restrictions.Zscaler should provide adjacent services, which would be complementary to their current offering that could to be more pragmatic for a customer. For example, if you take Akamai, you get multiple sets of services, all depending on the customer and the strategy and the complexity and the problems. In some areas, they are more varied in terms of coverage.In terms of usage, here in the GCC, it's still growing a growing market, so the combination of DLP, data leak prevention, to a certain extent is fine. But what it requires is user-based access or role-based access. The solution needs to grow into that, which definitely takes time. There's not an easy way to integrate it, when you have a cloud-based solution.In every cloud service in the world, you have multiple upstream internet providers to create diversity so that if one of your providers fails, your network just continues. In South Africa, there is only one upstream provider, and that's not right. That that's a problem.It needs better integration with other applications. It takes a fair amount of regular activity to apply the by-passes because it is very strict in its restrictions and frequently you have to go in and open things up to allow the workforce to work.The pricing is an issue. It is expensive if you have all of your users in the same location. It is expensive compared to other firewalls on the market.

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Pricing and Cost Advice
The licensing part for Umbrella is really flexible.There are three models for licensing with different feature sets.Cisco uses subscription models for the pricing and there are three subscription plans.I am not sure, I don't have the numbers in front of me, but I think it's $1.00 or so per device/month.Cisco has a model called ELA. With ELA, if you buy the solution you will have the complete security portfolio and you can pay it yearly or after three years, it depends on the contract.Licensing fees are paid on a yearly basis.Our licensing fees are on a yearly basis.Our costs were negotiated, and they are okay.

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The price of this product should be reduced to make it more competitive.The licensing is not expensive.The pricing on Forcepoint Web Security is fair. Fair pricing at current market rates, if you are comparing with the competition.

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Our monthly fee is around R3000.Roughly, we might spend $70,000 a month on the solution. We don't pay for anything beyond the standard licensing fee.The pricing is an issue. It is expensive compared to other firewalls on the market.

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Top Answer: The antiviral sandboxing.
Top Answer: The pricing of the solution is okay. We pay licensing fees but the cost depends on the package that we take. There are no other hidden costs.
Top Answer: The issues we have are more around organizational issues between us and Forcepoint. We don't have problems with the solution although sometimes attacks or new ransomware gets through. Sometimes we… more »
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Popular Comparisons
Compared 5% of the time.
Compared 4% of the time.
Also Known As
OpenDNSForcepoint SWG, Websense Web Security, Forcepoint TRITONZIA
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Cisco
Forcepoint
Zscaler
Overview

OpenDNS provides easy-to-implement Internet navigation and Web security solutions for families, schools, governmental organizations and businesses of all sizes. The services provided by OpenDNS increase the speed of navigating websites and prevent unintended access to phishing and malware sites as well as to any Web content that you configure to be restricted.   

Websense Web Security blocks web threats to reduce malware infections, decrease help desk incidents and free up valuable IT resources. It has more than 100 security and filtering categories, hundreds of web application and protocol controls, and 60-plus reports with customization and role-based access.

Zscaler Web Security provides unmatched security, visibility and control, going beyond the basics of web content filtering. Delivered in the cloud, Zscaler includes award-winning web security integrated with our robust network security platform that features advanced threat protection, real-time analytics and forensics. You'll get protection across every user, location and device, including laptops, smartphones, tablets and Internet of Things devices.

For more details: 
https://www.zscaler.com/produc...

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Sample Customers
Chart Industries, City of Aspen, Eastern Mountain Sports, FLEXcon, George Washington University, Jackson Municipal Airport Authority, Ohio Public Library Information Network, PTC, Richland Community College, Smart Motors, Tulane University, VeriClaimAdventist Health, Alphawest, Amadori, Anoka County, Compartamos Banco, Davies Turner, EverBank, iGATE, Karlstad Municipality, Lake Michigan Credit Union, Scavolini, Smurfit Kappa, ToyotaUlster-Greene ARC, BanRegio, HDFC, Ralcorp Holdings Inc., British American Tobacco, Med America Billing Services Inc., Lanco Group, Aquafil, Telefonica, Swisscom, Brigade Group
Top Industries
REVIEWERS
Financial Services Firm23%
Consumer Goods Company9%
Healthcare Company9%
K 12 Educational Company Or School9%
VISITORS READING REVIEWS
Computer Software Company29%
Comms Service Provider29%
Government5%
Media Company4%
REVIEWERS
Financial Services Firm17%
Healthcare Company17%
Energy/Utilities Company8%
Insurance Company8%
VISITORS READING REVIEWS
Computer Software Company34%
Comms Service Provider22%
Government6%
K 12 Educational Company Or School5%
VISITORS READING REVIEWS
Computer Software Company34%
Comms Service Provider19%
Government5%
Media Company4%
Company Size
REVIEWERS
Small Business28%
Midsize Enterprise31%
Large Enterprise42%
VISITORS READING REVIEWS
Small Business7%
Midsize Enterprise20%
Large Enterprise73%
REVIEWERS
Small Business30%
Midsize Enterprise13%
Large Enterprise57%
REVIEWERS
Small Business64%
Large Enterprise36%
Find out what your peers are saying about Forcepoint Secure Web Gateway vs. Zscaler Internet Access and other solutions. Updated: September 2020.
437,557 professionals have used our research since 2012.
Forcepoint Secure Web Gateway is ranked 3rd in Web Security Gateways with 8 reviews while Zscaler Internet Access is ranked 2nd in Web Security Gateways with 8 reviews. Forcepoint Secure Web Gateway is rated 8.0, while Zscaler Internet Access is rated 8.0. The top reviewer of Forcepoint Secure Web Gateway writes "Good security categorization and resolution options, with helpful and responsive technical support". On the other hand, the top reviewer of Zscaler Internet Access writes "Centralized firewall that protects the whole topography". Forcepoint Secure Web Gateway is most compared with Cisco Email Security, McAfee Web Protection, Symantec Secure Web Gateway, Barracuda Web Security Gateway and TitanHQ WebTitan, whereas Zscaler Internet Access is most compared with Netskope CASB, Prisma SaaS by Palo Alto Networks , Palo Alto Networks WildFire, Fortinet FortiGate and Meraki MX . See our Forcepoint Secure Web Gateway vs. Zscaler Internet Access report.

See our list of best Web Security Gateways vendors and best Internet Security vendors.

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