We performed a comparison between Fortinet FortiClient and Quest KACE Systems Management based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Compliance solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."There is a lot of documentation available online."
"What I find valuable in FortiClient is its patch management capabilities, allowing remote updates efficiently."
"The initial setup is very good."
"It is very easy and useful. A normal user with basic information can easily connect to any environment."
"Starting from FortiGate and from the EMS server, you have to begin at the endpoint, and that's the most useful thing about using FortiClient."
"FortiClient has good signatures, good protection and, up until recently, it integrated really well with our firewall."
"Fortinet FortiClient's scalability is very good because it has no limitations."
"Having a centralized console is a valuable feature. The Fortinet fabric is also very valuable where all different pieces talk together to secure our network and track the North, South, East, and West movement of files and data through our network."
"There is ease of use, and its pricing was a driving factor."
"The most valuable feature is the ability to monitor updates—the software versions—on machines so that we can keep everything compliant."
"Asset management is most valuable. It is essential for all customers. The other features are also useful, but asset management is most important."
"The scripting part increases IT productivity because of the specialized software in our environments for students' courses. You need to use software which is not programmed by developers. A lot of software for building houses or other things is developed by normal guys, who do not have much skill in programming. When you need to install this type of software, it is very difficult. You have to install registry keys, etc. For that, it is very good to use the scripting part of this solution. So, you can automate this part as well."
"KACE has made our life much easier since we got off the Microsoft solution. The Microsoft solution was a lot harder to image over different ports and stuff. They would only have this one place where we could do all the imaging. Now, we have a whole building where we can image from. This means that we can image from our storage area, where we have a place to do our imaging. We can also image right at our desks, which is a lot easier."
"When vulnerabilities are exploited so much, it is nice to be able to quickly detect or deploy what is needed within our off-work hours or during work hours without a reboot."
"This solution makes it easy to control assets and upgrade all types of software."
"We're able to deploy software and push out fixes to endpoints faster than ever."
"FortiClient is not great in Linux."
"The filtering process could be improved."
"It would be nice to see more in hand features in terms of the DLP, so that the solution can be integrated with the DLP, as well as more reporting features on the end point."
"FortiClient is not communicating with the new version of the firewall."
"One area for improvement in FortiClient is the speed of connectivity."
"We would like Fortinet to add the function or the possibility to use all FortiClient features for free."
"The solution has some issues with stability on the user side."
"Fortinet FortiClient could improve the connection because sometimes it drops."
"The KACE Go Mobile App crashes a lot, and it always has. I would love to see that get fixed because it's very convenient when it does work properly, but most of the time it does not."
"I still need better communication about which processes are really due and which processes are currently being processed. According to the initial setup service provider, there is still no real management or overview on KACE where you can really see 100 percent of what is going on as well as what is going to be processed next and whether I can influence the overall process. It could really help me if I knew, e.g. exactly in 10 minutes my colleague will be supplied with this or that software. I haven't found this yet. If they could add this, that would be cool. It is still missing and I haven't yet found something like this."
"What could be improved is the possibility to use replicas in a secure way outside our network in order to maintain the machines that never connect to our corporate network."
"The initial setup was complex. It is a Linux-based virtual server, where the customer cannot get into the back-end, so you can only follow their prompts. Then, there are specific things that have to be done in their implementation and upgrade phases that have to be done in a certain order or steps. If you don't get those steps right, the system doesn't work. I think that either simplifying that process or providing really good step-by-step documentation would be helpful."
"I would like for there to be improvement when it comes to Microsoft and Windows updates. It has the ability to do it but the control of it is not there like I have in the Windows Server Update Services. The way KACE does it is still very granular. You don't really see the process like it is in the Windows Server Update Services. I think that would be one of the biggest things that I would like to see KACE really put some work into and really make that a big enhancement."
"There should be a mini toolbox, like the competitors of KACE have, with the small features for KACE administrators. That would make their lives easier. If you are troubleshooting a specific endpoint, remote control is available as is Wake-on-LAN. But if you want to execute some commands, you have to use a third-party tool, the PS tool. If they would integrate those small things, it would make KACE more powerful."
"I would like them to implement VBScript language in KACE Systems Management. Currently, we can only use PowerShell."
"It took a little bit of time to figure out how to use the KACE Service Desk. I like the way that I'm able to customize it. But when it comes to how our techs are able to use it, it's not as functional as our current solution, which is BMC FootPrints Service Desk."
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Fortinet FortiClient is ranked 1st in Endpoint Compliance with 85 reviews while Quest KACE Systems Management is ranked 5th in Endpoint Compliance with 38 reviews. Fortinet FortiClient is rated 8.0, while Quest KACE Systems Management is rated 8.8. The top reviewer of Fortinet FortiClient writes "Easy to set up and user-friendly with good support ". On the other hand, the top reviewer of Quest KACE Systems Management writes "Easy to use, saves us time, and increases IT productivity". Fortinet FortiClient is most compared with OpenVPN Access Server, Fortinet FortiEDR, Microsoft Defender for Endpoint, Microsoft Azure VPN Gateway and Kaspersky Endpoint Security for Business, whereas Quest KACE Systems Management is most compared with Microsoft Intune, Microsoft Configuration Manager, Microsoft Windows Server Update Services, BigFix and OpenText ZENworks Configuration Management. See our Fortinet FortiClient vs. Quest KACE Systems Management report.
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