Quest KACE Systems Management Reviews

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Kevin Baldwin
Real User
PC Technician at a university with 501-1,000 employees
Oct 16 2018

What is most valuable?

I love the integration with Bomgar. It really helped a lot. The way we were set up, we had multiple campuses across multiple counties. And even with just our downtown… more»

How has it helped my organization?

This product made the job easy to do without having to go put hands on the machines.

What needs improvement?

The biggest problem we had with Quest KACE, with the K2000, imaging becomes a problem when you start to try to go beyond doing more than thirty or forty machines at a… more»

What's my experience with pricing, setup cost, and licensing?

It may be more expensive, but you get what you pay for.

If you previously used a different solution, which one did you use and why did you switch?

When I first started at my office, everything was done through Novell. At that time, we didn't have the ease of pushing software and remoting into the devices as we did… more»

What other advice do I have?

The only hiccups we had were some power issues, where the box was a little under-powered early on. But, as far as having instances of bugs, or anything like that, the box… more»

Which other solutions did I evaluate?

Nothing against Microsoft, but everybody I talk to, who has ever dealt with Microsoft SCCM, has ever dealt with Quest KACE. And, in comparison, it's just more user… more»
AndyWhite
Real User
Associate Director -Head of ICT with 51-200 employees
Nov 19 2018

What is most valuable?

The most valuable feature is the ability to have an overview of all devices that are accessing our environment.

What needs improvement?

I think it should have the ability to have the applications automatically update. It would be really helpful if this would override what the user might choose to do.

What's my experience with pricing, setup cost, and licensing?

It was a very attractive price. This is a huge feature of this product. If you would "credit score" this product versus others out there on the market, this one has a very attractive price.

Which other solutions did I evaluate?

We also looked out VMware Airwatch and MobileIron. But, we chose KACE. It just made more sense for us.

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Quest KACE Systems Management Questions

What is Quest KACE Systems Management?

The KACE Systems Management Appliance provides a growing organization with comprehensive management of network-connected devices, including servers, PCs, Macs, Chromebooks, tablets, printers, storage, networking gear and the Internet of Things (IoT). KACE can fulfill all of the organization's systems management needs, from initial deployment to ongoing management and retirement.

Also known as
Dell KACE Systems Management
Quest KACE Systems Management customers

Waypoint, Mattos Filho, Meetic, Gems Education, Green Clinic HealthSystem, Service King

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