Quest KACE Systems Management Pros and Cons

Quest KACE Systems Management Pros

Kevin Baldwin
PC Technician at Cape Fear Community College
This product made the job easy to do without having to go put hands on the machines.
The ability to push an image to a machine, wake that image up, and just blast a new image to a computer without even having to touch it, and then push the software to that machine. This just made things so much more convenient for us and so much more efficient.
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AndyWhite
Associate Director -Head of ICT with 51-200 employees
The most valuable feature is the ability to have an overview of all devices that are accessing our environment.
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reviewer1258581
Systems Engineer at a tech services company with 201-500 employees
I am impressed by the service desk ticketing and asset management.
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Quest KACE Systems Management Cons

Kevin Baldwin
PC Technician at Cape Fear Community College
The only hiccups we had were some power issues, where the box was a little under-powered early on.
Imaging becomes a problem when you start to try to go beyond doing more than thirty or forty machines at a time. We initially tried to do that virtually and it just, it wouldn't work.
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AndyWhite
Associate Director -Head of ICT with 51-200 employees
I think it should have the ability to have the applications automatically update. It would be really helpful if this would override what the user might choose to do.
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reviewer1258581
Systems Engineer at a tech services company with 201-500 employees
I've had some issues with patch catalogue.
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