We performed a comparison between Fortra's Agari and Symantec Messaging Gateway based on real PeerSpot user reviews.
Find out in this report how the two Email Security solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."I would say that 90% of the spam and phishing attack emails get blocked right off the bat."
"Microsoft Defender for Office 365's most valuable feature is its performance."
"The most valuable feature is protection against malicious links, fishing, and impersonation. You can train people to be aware of these threats, but they're not always careful. When they're using their phones between meetings, they click on a link, and it's game over."
"Our customers are satisfied with Defender for 365 because Microsoft products are easy to use and customize to meet the client's needs. Everything is in one place, so we can adjust policies as needed for phishing, DLP, ATP, or any other security features that our clients want to apply."
"The product is not resource-intensive."
"It also gives me good visibility because, with Defender, I'm using a Microsoft product to defend Microsoft products. The integration was really seamless and I have wide visibility because it picks up almost everything. Literally, I can see almost every activity that happens, from the e-mail to the workstation itself."
"At the moment we are satisfied with this product. It's a stable, scalable, and resilient solution for us."
"Defender enables us to secure all 365-related activity from a single place. It gives us visibility into everything happening in Outlook, protecting us against phishing and other email-based threats. Defender helps us detect any suspicious behaviors."
"It is really important for large companies to have the brand protection that is provided by Agari."
"It comes with a lot of helpful tips for complicated areas."
"I am impressed with the tool's discovery capabilities which help me find out who is sending the emails on the company's behalf. I also find the ability to detect and generate reports on phishing emails a valuable feature."
"If spam or some kind of malicious email gets past Mimecast and gets into our email environment, we can go into Agari and we can search for it."
"The solution is "set and forget". You pay for it and everything is done for you."
"Messaging Gateway is stable."
"The cloud-based interface is very user-friendly."
"Symantec Messaging Gateway has a good GUI, and it is very powerful in detecting viruses and spam."
"The anti-malware and spam features are valuable."
"It is a solid and stable product."
"The solution is excellent at blocking spam."
"Symantec is a secure product."
"The company should focus on adding threats that the solution is currently unable to detect."
"The product must provide better malware detection."
"Microsoft Defender for Office 365 must improve the overall management style, including the GUI. It also needs to change the filters so that it is easy to whitelist and blacklist data."
"The XDR dashboard has room for improvement."
"We are always looking for others tools to increase automation on tasks. There can be better integration with other solutions, such as PowerPoint and email."
"In some situations, it has not been able to pick impersonated emails having no attachments. Technical support definitely has a scope for improvement."
"The GUI is sometimes slow to fetch the device report and could be improved."
"You should be able to deploy Defender for every subscription without the need to add servers."
"Some customers in the financial sector do not like the cloud solution because they don't want data to be transferred to a US-based cloud."
"The protocol is quite complicated, which may not be something that could be improved, but it would be better if it was simplified."
"The product's user interface is clunky. We have difficulty in finding what we need. I would also like to see automation in the onboarding processes."
"This product would benefit from better integration with Symantec Endpoint Protection."
"In a later release, it would be nice if the messaging gateway supported the cluster feature."
"The biggest problem is it's an on-prem product and we're trying to get out of having equipment in data centers."
"They have updated the version of the Messaging Gateway and the new features they are adding the need to be re-evaluated. They have done some changes on the policy."
"What needs to be improved in Symantec Messaging Gateway is its local partner support, as it's not as technical. The support my company gets from the partner isn't good. Vendor support is good, but local partner support isn't. I'm happy with Symantec Messaging Gateway as a solution, but the problem is with its partner support. To me, Symantec Messaging Gateway is a complete solution, but it can be very difficult to search the web for resolutions to issues or problems you experience from it. If this could be improved or resolved in the next release of Symantec Messaging Gateway, then that would be good."
"They really need to create a good package that competes with Microsoft."
"The solution interface is from 2003 and is outdated. Symantec Messaging Gateway needs to update the interface."
"The product must improve the user dashboards."
More Microsoft Defender for Office 365 Pricing and Cost Advice →
Fortra's Agari is ranked 27th in Email Security with 4 reviews while Symantec Messaging Gateway is ranked 6th in Secure Email Gateway (SEG) with 20 reviews. Fortra's Agari is rated 8.6, while Symantec Messaging Gateway is rated 8.2. The top reviewer of Fortra's Agari writes "Helps to detect and generate reports on phishing emails and saves from email compromises ". On the other hand, the top reviewer of Symantec Messaging Gateway writes "A stable and reasonably priced solution that performs well and has a very good malware database". Fortra's Agari is most compared with Proofpoint Email Protection, Cisco Secure Email, Valimail Monitor, Abnormal Security and Mimecast Email Security, whereas Symantec Messaging Gateway is most compared with Cisco Secure Email, Microsoft Exchange Online Protection (EOP), Fortinet FortiMail, Trend Micro Email Security and Proofpoint Email Protection. See our Fortra's Agari vs. Symantec Messaging Gateway report.
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