Anonymous UserInformation Security Analyst at a healthcare company
Alex WuSr. IT Manager at a pharma/biotech company
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"At one point, there was a zero-day attack. The Cisco appliance detected it and stopped it, helping us out. We avoided the attack and potential damage."
"Because we scan products, and there is a lot of critical data, security is very important in these cases."
"It sends us reports, where we can see if there have been attacks, e.g. DDoS. If so, we can switch to a clean IP."
"It integrates with Active Directory and we can limit specific users to using specific applications."
"I can customize the configuration and policies."
"It blocks bulk marketing messages, graymail, spam, and provides advanced malware protection."
"The most valuable features are protection against ransomware and spam."
"The user interface was quite friendly, it was quite easy to use, unlike some other Cisco products. Anybody could use it. You don't have to be familiar with IT to be able to handle navigating it."
"The feature that I like the best is the fingerprinting concept."
"The cloud-based interface is very user-friendly."
"The solution is excellent at blocking spam."
"The setup is pretty simple."
"It is a solid and stable product."
"I would like them to add some clustering or high availability features."
"The initial setup was complex because I have two sites with physical clusters."
"The hardware is not up to the mark. Two to three times a year we have complete downtime."
"The graphical user interface is not user-friendly like other vendors. I find it very difficult at times to find some options on the UI."
"I would like to see sandboxing for email, where suspicious emails received by the system are analyzed through online services."
"The user interface needs some improvement to become more user-friendly. The graphics could be better. It's designed more for a technical user rather than a business user."
"We didn't get any malware, but a few phishing emails, maybe one or two, slipped in."
"One of the things that Cisco could improve on with IronPort is the support. Cisco doesn't really have enough engineers who have full, hands-on knowledge of IronPort. Knowledge of it is not something you can find easily compared to other security appliances."
"It will provide Excel reports and PDF reports, but it would be great if they supported the concept of Crystal Reports."
"This product would benefit from better integration with Symantec Endpoint Protection."
"They have updated the version of the Messaging Gateway and the new features they are adding the need to be re-evaluated. They have done some changes on the policy."
"In a later release, it would be nice if the messaging gateway supported the cluster feature."
"Sometimes the solution picks up false positive for viruses during scans."
"We do annual licensing for Cisco Secure Email Gatewayand SMA together, and possibly SmartNet support. Packaged together, the cost is just under $38,000."
"In addition to the standard licensing, there is a cost for SMARTnet as well."
"Pricing depends on your environment and which model you want to buy."
"Licensing costs depend on how many users there are. It could range between $5 and $7 per month, per user."
"The license was not per user, the license model was per feature. You could choose anti-virus, anti-spam, etc. It was feature-based and charged yearly."
"There were no other costs in addition to the standard licensing fees."
"We were using Proofpoint and then we switched to Cisco... reportability was one of the main reasons we switched, but the biggest one was cost. If you can get an equivalent functionality for a better price it's wise to do so. That's what our primary decision came down to: We could get equivalent functionality at a lower price point."
"It is not that costly. We pay for the solution through a contractor and pay an annual fee."
"A subscription for technical support costs extra."
"It's a bit expensive compared to its competitor Barracuda Email Security Gateway but cheaper than Sophos Email."
Customers of all sizes face the same daunting challenge: email is simultaneously the most important business communication tool and the leading attack vector for security breaches. Cisco Email Security enables users to communicate securely and helps organizations combat Business Email Compromise (BEC), ransomware, advanced malware, phishing, spam, and data loss with a multilayered approach to security.
Symantec’s on-premises email security solution begins with Messaging Gateway which provides essential inbound and outbound messaging security including, powerful protection against the latest messaging threats including ransomware, spear phishing, and business email compromise, It catches more than
99 percent of spam with a less than 1 in 1 million false positives, and effectively responds to new messaging threats with real-time automatic antispam and antimalware updates. Messaging Gateway combines multilayer protection technologies that effectively detect, block, and quarantine suspicious email
Cisco Secure Email is ranked 1st in Email Security with 19 reviews while Symantec Messaging Gateway is ranked 6th in Email Security with 5 reviews. Cisco Secure Email is rated 8.8, while Symantec Messaging Gateway is rated 8.2. The top reviewer of Cisco Secure Email writes "Stops the vast majority of email from getting in, across our multiple email domains". On the other hand, the top reviewer of Symantec Messaging Gateway writes "Good fingerprinting and keyword rules, but it needs to better support unstructured data discovery". Cisco Secure Email is most compared with Fortinet FortiMail, FireEye Email Security, Proofpoint Email Protection, Barracuda Email Security Gateway and Forcepoint Secure Web Gateway, whereas Symantec Messaging Gateway is most compared with Microsoft Exchange Online Protection, Proofpoint Email Protection, Fortinet FortiMail Cloud, Fortinet FortiMail and Kaspersky Security for Mail Server. See our Cisco Secure Email vs. Symantec Messaging Gateway report.
See our list of best Email Security vendors.
We monitor all Email Security reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.