We performed a comparison between Microsoft Exchange Online Protection (EOP) and Symantec Messaging Gateway based on real PeerSpot user reviews.
Find out in this report how the two Anti-Malware Tools solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The product protects against malware."
"It's definitely scalable."
"The initial setup was easy. The configuration process is very straightforward."
"It has a really nice web-based administration console."
"The most valuable feature is the ease of administration. Other solutions require complex administration, but Microsoft Exchange Online Protection is easier."
"It provides security to both on-premises and Azure infrastructures."
"We can migrate seamlessly without any disruptions to our operations."
"We use the solution to receive emails. We do not use the calendar function as our clients are slow adaptors to the latest features."
"It is a solid and stable product."
"Symantec’s spyware and malware signature database is very good compared to other products."
"Messaging Gateway is stable."
"The solution is highly customizable. You can make rules for domains and configure policies for spam or malware. Messaging Gateway is an on-prem solution, so it's useful for companies without a cloud presence."
"Symantec Messaging Gateway has a huge knowledge base about phishing, spamming, spoofing, etc."
"Symantec Messaging Gateway has a good GUI, and it is very powerful in detecting viruses and spam."
"I like that it's simple and easy to configure, deploy, and manage. The reporting function has all the features we're looking for, and we are fine with that."
"The solution is "set and forget". You pay for it and everything is done for you."
"The tool is not 100% stable."
"The licensing can be on the expensive side, especially in the cloud space."
"The tool's classification for bulk email is cumbersome."
"Online Protection has an issue in that it doesn't provide an option to stop impersonation."
"It wasn't easy or intuitive enough for me to start using it. So, the reason was that the solution changed."
"When the product is being updated, it changes some of the setups. The support team is also not good."
"The security compliance features need to be improved. Sometimes, a client's mailbox becomes full because of retained information and not because of mail. I would like to see improvement in block rules as well."
"Performance and speed should continue to be improved."
"What needs to be improved in Symantec Messaging Gateway is its local partner support, as it's not as technical. The support my company gets from the partner isn't good. Vendor support is good, but local partner support isn't. I'm happy with Symantec Messaging Gateway as a solution, but the problem is with its partner support. To me, Symantec Messaging Gateway is a complete solution, but it can be very difficult to search the web for resolutions to issues or problems you experience from it. If this could be improved or resolved in the next release of Symantec Messaging Gateway, then that would be good."
"What's lacking when you compare it with Proofpoint and other threat protection solutions is that it does the basic stuff, but we need more advanced threat handling."
"It is a nice product but is not user friendly in terms of the graphical interface. It is poor and is not rich in terms of the human interface."
"They have updated the version of the Messaging Gateway and the new features they are adding the need to be re-evaluated. They have done some changes on the policy."
"The false positive submissions must be improved."
"The biggest problem is it's an on-prem product and we're trying to get out of having equipment in data centers."
"It will provide Excel reports and PDF reports, but it would be great if they supported the concept of Crystal Reports."
"The solution takes up a lot of memory."
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Microsoft Exchange Online Protection (EOP) is ranked 10th in Anti-Malware Tools with 34 reviews while Symantec Messaging Gateway is ranked 6th in Secure Email Gateway (SEG) with 20 reviews. Microsoft Exchange Online Protection (EOP) is rated 8.2, while Symantec Messaging Gateway is rated 8.2. The top reviewer of Microsoft Exchange Online Protection (EOP) writes "An effective email security solution that provides DLP, Safe Attachment, and Safe Links". On the other hand, the top reviewer of Symantec Messaging Gateway writes "A stable and reasonably priced solution that performs well and has a very good malware database". Microsoft Exchange Online Protection (EOP) is most compared with Microsoft Defender for Office 365, Proofpoint Email Protection, Cisco Secure Email, Mimecast Email Security and Sophos Email, whereas Symantec Messaging Gateway is most compared with Cisco Secure Email, Microsoft Defender for Office 365, Fortinet FortiMail, Trend Micro Email Security and Proofpoint Email Protection. See our Microsoft Exchange Online Protection (EOP) vs. Symantec Messaging Gateway report.
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