We performed a comparison between GoToWebinar and Zoom based on real PeerSpot user reviews.
Find out in this report how the two Virtual Meetings solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."I can extract the activity and the attendance reports, along with every single question that was asked during the webinar, which is a feature that we highly value."
"All of their features are good. They are more or less equivalent to the competition. There's less disturbance, less jitter, the voice is always good even at a low bandwidth."
"We were able to build our own customer portal and integrate into GoToWebinar with a seamless interface."
"The interface is browser-based and simple, which is an advantage over other solutions."
"This solution is very reliable. It is easy to switch between audio and microphone when using headphones."
"Zoom's content shareability and chat support are the most valuable features."
"The solution is easy to set up."
"The most valuable feature is that it's free."
"The screen sharing capability is useful for teaching."
"The product's most valuable features are chat and video streaming."
"The initial setup is quick and easy."
"I rate Zoom as a seven out of ten. This is because it is much easier to use than Microsoft Teams."
"It is a scalable solution."
"The platform feels old and a little rusty, more could be invested into the look and feel of it."
"The chat window and using polls is easier in Zoom than compared to GoToWebinar. Make it simpler and easier to publish polls on the fly would improve the solution."
"The sharing of cameras is limited to meeting organizers."
"GoToWebinar would be improved with the inclusion of support for video endpoints."
"Some of my friends also use GoToWebinar to collect clients for affiliate marketing. In those cases, they found some features were missing with respect to some of the competition. And the worst part is the price."
"Recently, most of the people in my organization have not been able to dial in using the telephone number and have been required to join meetings using their devices."
"The privacy settings need to be more apparent, otherwise anyone can wander into meeting rooms and disrupt them."
"The security of the solution could improve."
"Zoom's drawing tools could be better integrated."
"While the communication and video-audio conferencing features on Zoom are excellent, unlike Microsoft Teams, there is no direct integration with SharePoint. For us, that is the disadvantage of Zoom."
"The product's stability is an area of concern where improvements are required since sometimes users get dropped off from meetings."
"The other thing I would add is maybe noise reduction. That could be improved. Everyone nowadays is working from home, so sometimes we hear the dog and stuff like that."
"They need to improve the background feature, to be able to set a background without interfering with the current background."
GoToWebinar is ranked 18th in Virtual Meetings with 8 reviews while Zoom is ranked 1st in Virtual Meetings with 201 reviews. GoToWebinar is rated 8.4, while Zoom is rated 8.4. The top reviewer of GoToWebinar writes "Video library is a great tool and it enables good customization; feels a little antiquated and rusty". On the other hand, the top reviewer of Zoom writes "Easy to use and provides good video and sound quality". GoToWebinar is most compared with Microsoft Teams, Webex and GoToMeeting, whereas Zoom is most compared with Webex, Skype for Business, TeamViewer, Cisco TelePresence and Cisco Meeting Server. See our GoToWebinar vs. Zoom report.
See our list of best Virtual Meetings vendors.
We monitor all Virtual Meetings reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
