We performed a comparison between Skype for Business and Zoom based on real PeerSpot user reviews.
Find out in this report how the two Virtual Meetings solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable feature of Skype for Business is that it has many other tools that you can be integrated with it. It makes the meetings more interactive."
"The calling features are most valuable, especially now as we are working remotely."
"The solution is scalable and is capable of working on every appliance on every operating system."
"I have found Skype for Business to be stable."
"What is most valuable about Skype for Business is that almost everyone knows about it and almost everyone has it. You will be able to reach a large number of people."
"It's a good and stable product that fits my needs."
"We chose Skype for Business after other colleagues suggested that we give it a try. It has served us well."
"The most valuable features of Skype for Business include its persistent chat, Edge Server, Reverse Proxy, front-end server, back-end server, and business calling capabilities, among others."
"Zoom's most valuable feature is communication."
"I have found the product to be scalable."
"The user interface is simple."
"Zoom has great functionality for virtual meetings. It's best in class."
"There is no installation, you can give someone a link to the chat and they can access the chat through the link."
"Overall Zoom functions well."
"The solution is very stable."
"I find it very easy to use for multiple persons."
"The solution isn't connected to Microsoft Teams, and I feel like there is better communication on that particular solution. The group capabilities are a bit less than Teams."
"The solution should improve the chat and add more flexibility to make a call."
"The integration with Outlook could be improved."
"Microsoft Teams, as I see it now, is more useful than Skype for Business."
"The solution lacks to provide reporting functionality, and I would like to see the solution provide that feature."
"Make it user friendly."
"I should be able to make a desktop phone call when I click a member of my Lync directory."
"Lacks a zoom-in feature for whoever is presenting."
"There must be an option to ask permission from the host to record the Zoom meeting."
"The video quality should be better. Sometimes when there are updates at the backend, Zoom won't respond properly during that time."
"The free version of Zoom only allows you to have a call session for approximately 45 minutes. This should be extended."
"Making Zoom Phone available in all countries is recommended. It would have been good to connect with people outside using Zoom Phone."
"It would be useful to be able to share files with my colleagues."
"Zoom could improve by extending the one-hour maximum session time in the free version."
"When anyone installs Zoom for organizational purposes, then it's fine because all the safety and protection is taken care of by the organization. However, when it's done on a personal basis the terms and conditions, you are not secure."
"In the free version, you are restricted to just 40-minute meetings, however, it is free, and therefore you can't ask for too much. It's still okay."
Skype for Business is ranked 4th in Virtual Meetings with 59 reviews while Zoom is ranked 1st in Virtual Meetings with 200 reviews. Skype for Business is rated 7.8, while Zoom is rated 8.4. The top reviewer of Skype for Business writes "Reliable, useful for remote work, and great but isn't as robust as Microsoft Teams". On the other hand, the top reviewer of Zoom writes "Easy to use and provides good video and sound quality". Skype for Business is most compared with Webex, TeamViewer, GoToMeeting, Cisco Meeting Server and HCL Connections, whereas Zoom is most compared with Webex, TeamViewer, Cisco TelePresence, Cisco Meeting Server and ON24 Platform. See our Skype for Business vs. Zoom report.
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We monitor all Virtual Meetings reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
