Compare Skype for Business vs. Zoom
Skype for Business is ranked 5th in Virtual Meetings with 8 reviews while Zoom is ranked 8th in Virtual Meetings with 3 reviews. Skype for Business is rated 8.6, while Zoom is rated 8.0. The top reviewer of Skype for Business writes "Reduces costs and increases comfort for employees that would normally travel to meetings". On the other hand, the top reviewer of Zoom writes "Easy to use, works well with low bandwidth, and saves us a lot of money in travel expenses". Skype for Business is most compared with Webex, TeamViewer and Zoom, whereas Zoom is most compared with TeamViewer, Skype for Business and Adobe Connect. See our Skype for Business vs. Zoom report.
Most Helpful Review | |||
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 Find out what your peers are saying about Skype for Business vs. Zoom and other solutions. Updated: January 2020. 396,515 professionals have used our research since 2012. | |||
Quotes From Members
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
Pros | |
Video conferencing to hold virtual meetings helps to prevent employee displacement, where everyone can now enjoy the comfort of their own offices. Using this solution has helped us to cut long distance calls, as well as video services from third parties. You can do meetings of up to two hundred people in a single conversation. We chose Skype for Business after other colleagues suggested that we give it a try. It has served us well. We really like the screen sharing tool. The user experience is smooth, and user-friendly. The Microsoft tech support are very good. They get back to you. I log a support call, and I usually have someone on the phone within a half an hour, so it is pretty good. It saves trouble, and it saves us time. Our employees use this solution for a communal space to collaborate for organizational decision making. | The most valuable feature of this solution is its ease of use. The best thing about Zoom is that it is very easy to use. |
Cons | |
If one of the users has a poor internet connection, this failure will compromise the meeting, causing delays and distortions in the communications. Skype for Business is good for the PCs with higher bandwidth, but an improvement is required for low bandwidth usage. Make it user friendly. I venture to say that 30% of the people using this solution at our company have had issues with stability, due to the volatility and crashes. Sometimes the connection crashes, which is understandable if you are traveling. But, it would be nice if this could be stabilized somehow. There are some issues with stability during phone calls. Sometimes the connectivity drops, and it is frustrating. Sometimes Skype is slow, and we cannot use other elements of our devices while using the Skype solution. We would like to better customize our instructions within the Outlook plugin/invite, but we are unable to do so. | It takes time to acclimate end users to the product. It is important for us to have Zoom integration with our Active Directory environment. |
Pricing and Cost Advice | |
To realize value from the purchase of Skype Business, you need to take advantage of all the important functions of the program. It may be slightly costly, but the features are awesome. It may be considered costly for certain markets, such as in India. The pricing is really good. It is quite affordable because it came with our Office 365. It is on a per-user license, which is nice. I quite like that they have made it very granular with all of their licensing. We negotiated a fair price with Microsoft. It is definitely worthwhile to negotiate with them for the best price for your solution. We have been able to save money by moving our conferencing solution to Skype for Business Conferencing. | Zoom is a very cheaply priced video conferencing solution, and using this product has saved our business a lot of expense. |
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Ranking  | |
Views 5,091 Comparisons 4,199 Reviews 8 Average Words per Review 343 Avg. Rating 8.5 | Views 1,856 Comparisons 1,506 Reviews 3 Average Words per Review 207 Avg. Rating 8.0 |
Top Comparisons | |
 Compared 40% of the time.  Compared 20% of the time.  Compared 19% of the time. | Compared 30% of the time.  Compared 27% of the time.  Compared 13% of the time. |
Also Known As | |
| Skype for Business Plan 1, Skype for Business Plan 2 | |
Learn | |
| Microsoft | Zoom Video Communications |
Overview | |
| Skype for Business offers features including presence, IM, voice and video calls, online meetings, conferencing, and telephony solutions that support enterprise-level collaboration requirements. Skype for Business Record meetings, share your screen, and annotate PowerPoint for real-time collaboration with up to 250 people and use whiteboard, polls, Q&A, and built-in IM during your business meetings to make them more productive. Skype for Business provides new client experience, Skype for Business Server provides several new features to improve manageability of on-premises servers and hybrid solutions. Skype for Business also supports the Lync client experience so that you can choose a phased upgrade approach to the new client experience for users. Skype for Business is also an integral part of Microsoft Office 365, providing PSTN Conferencing, Cloud PBX, PSTN Calling, and Skype Meeting Broadcast capabilities to Office 365 users. | Zoom makes communication with prospects, employees, partners, and customers easier than ever. With Zoom’s high quality video and audio conferencing, you can collaborate with colleagues, give presentations, perform product demonstrations, and deliver company-wide messages to up to 10,000 attendees. |
Offer | |
Learn more about Skype for Business | Learn more about Zoom |
Sample Customers | |
Information Not Available | Fortinet, Veeva, Proofpoint, Box, Ticketmaster, Trend Micro, Caesars Entertainment, Santa Clara University, Pandora, Stanford Continuing Studies |
Top Industries | |
Financial Services Firm25% Engineering Company25% Energy/Utilities Company13% Construction Company13% Software R&D Company19% Comms Service Provider19% K 12 Educational Company Or School9% Manufacturing Company7% | No Data Available |
Find out what your peers are saying about Skype for Business vs. Zoom and other solutions. Updated: January 2020.
396,515 professionals have used our research since 2012.
See also Skype for Business Reviews, Zoom Reviews, and our list of Best Virtual Meetings Companies.
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