Zoom Reviews

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SYED AMIN
Real User
Senior Systems Administrator - Microsoft & LINUX at a logistics company with 501-1,000 employees
Apr 29 2019

What is most valuable?

The best thing about Zoom is that it is very easy to use. You can easily schedule a meeting and invite anyone, with or without a Zoom account. It is also able to integrate… more»

How has it helped my organization?

Previously, our management or training staff had to travel cross-country for meetings. The expenses associated with transportation and lodging were significant. Now with… more»

What needs improvement?

It is important for us to have Zoom integration with our Active Directory environment.

What's my experience with pricing, setup cost, and licensing?

Zoom is a very cheaply priced video conferencing solution, and using this product has saved our business a lot of expense.

If you previously used a different solution, which one did you use and why did you switch?

We had previously used Polycom, but it did not work well in a low bandwidth environment.

What other advice do I have?

If you have a large audience then you must go with the Zoom Video Conferencing Solution. With this solution, you will have good picture quality without any distortion, and… more»

Which other solutions did I evaluate?

We evaluated Lifesize Video Conferencing, Onstream Webcasting, and ClickMeeting. These VC solutions did not fulfill our requirements.
Subhashree Chandrasekaran
Consultant
Senior Consultant at a tech services company with 51-200 employees
Jan 30 2019

What is most valuable?

* Recording option — we can replay it later. * Chat, in the case of group meetings * Raising a hand to notify the chair that we have some things to share * Video ability * Screen share.

How has it helped my organization?

It has made organizing conferences quite easy. We can record and replay the total meeting. Also, when organizing team meetings, there is an option to mute all users and have a chairperson.

What needs improvement?

I like this solution as such. Maybe taking some steps over reducing bandwidth usage in case of video conference could be good. Also, filtering noise in case of audio.
Find out what your peers are saying about Zoom Video Communications, Microsoft, TeamViewer and others in Virtual Meetings. Updated: September 2019.
370,827 professionals have used our research since 2012.
Brenda Thomson
Real User
staff with 11-50 employees
Jun 25 2019

What do you think of Zoom?

What is our primary use case?

Our primary uses for this solution are committee meetings and webinars.

How has it helped my organization?

It did not make a difference one way or the other. Users cared more about audio than they did the video connection.

What is most valuable?

The most valuable feature of this solution is its ease of use.

What needs improvement?

It takes time to acclimate end users to the product. It cannot replace direct, face-to-face human interaction.

For how long have I used the solution?

Two years.

Articles

User Assessments By Topic About Zoom

Find out what your peers are saying about Zoom Video Communications, Microsoft, TeamViewer and others in Virtual Meetings. Updated: September 2019.
370,827 professionals have used our research since 2012.

Zoom Questions

What is Zoom?

Zoom makes communication with prospects, employees, partners, and customers easier than ever. With Zoom’s high quality video and audio conferencing, you can collaborate with colleagues, give presentations, perform product demonstrations, and deliver company-wide messages to up to 10,000 attendees.

Zoom customers
Fortinet, Veeva, Proofpoint, Box, Ticketmaster, Trend Micro, Caesars Entertainment, Santa Clara University, Pandora, Stanford Continuing Studies
BUYER'S GUIDE
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