Grafana vs SolarWinds Server and Application Monitor comparison

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Grafana Labs Logo
12,421 views|8,458 comparisons
86% willing to recommend
SolarWinds Logo
5,175 views|3,398 comparisons
87% willing to recommend
Comparison Buyer's Guide
Executive Summary
Updated on Jun 29, 2023

We performed a comparison between SolarWinds Server and Application Monitor and Grafana based on real PeerSpot user reviews in five categories. After reading all of the collected data, you can find our conclusion below.

  • Ease of Deployment: SolarWinds' setup duration can vary greatly, taking anywhere from a few hours up to two months. On the other hand, Grafana's setup duration is generally shorter, ranging from a few minutes up to a couple of weeks. While SolarWinds' deployment process is typically easy, upgrades may pose difficulties. The ease of setup for Grafana varies based on individual opinions.
  • Features: SolarWinds Server and Application Monitor excels in process and service monitoring, infrastructure dependency mapping, and network device performance monitoring. On the other hand, Grafana is highly customizable and visually appealing, offers flexibility in integration with other tools, and has a helpful community for support.
  • Pricing: SolarWinds' pricing is yearly and can differ based on devices and modules, while Grafana offers both open-source and enterprise editions with pricing based on metrics ingested per day. However, planning is important for Grafana due to its heavy resource usage. Grafana's free version is suitable for visualization, but some features require the enterprise version. Additionally, a license is required for commercial use.
  • Service and Support: Some users find SolarWinds' support team to be responsive and knowledgeable, while others have had negative experiences with long wait times and lack of initial knowledge. Similarly, some users praise Grafana's support for being efficient and helpful, while others resort to the community forum for assistance.
  • ROI: SolarWinds Server and Application Monitor is effective in improving performance and productivity while reducing downtime. On the other hand, Grafana enhances data visualization and analytics.

Comparison Results: Grafana stands out due to its open-source nature, flexibility in integration, and visually appealing graphs. SolarWinds falls short in terms of stability, flexibility, ease of use, and pricing, although it offers valuable monitoring capabilities. Grafana's customer service and pricing are positively reviewed. Overall, Grafana is user-friendly and provides a positive return on investment, making it the preferred solution.

To learn more, read our detailed Grafana vs. SolarWinds Server and Application Monitor Report (Updated: March 2024).
768,857 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The solution has good features.""It integrates well with other solutions.""The most valuable thing was that it had a good visualization tool.""The dashboards are very easy to work with.""This solution provides valuable insights into the health of our infrastructure in real time.""Almost any kind of visualization is possible with Grafana and all dashboards are configurable.""Great capacity planning and the solution has a great GUI.""There are multiple kinds of models there to create dashboards, which is quite useful."

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"It is simple to implement and can provide fairly decent Windows-based monitoring, beyond simple SNMP. It is great for monitoring newbies and smaller shops.""Features like monitoring and infrastructure dependency mapping are valuable to us.""The application dependency feature identifies issues between applications and servers or within the network where the application is hosted. It highlights related problems, whether related to packet processing or other issues, enabling the creation of alerts and reports accordingly.""The component and cable monitoring are good. SolarWinds is more intuitive and user-friendly than AppDynamics. The AppDynamics console is more complex because it's a more feature-rich solution, so it's not easy for somebody to pick it up.""We use the solution as a central monitoring tool. We use it to monitor every transaction that has a relation to the organization’s infrastructure.""Extremely user friendly: Any IT professional can learn how to admin NPM in a short time.""The solution has good alerts. Notifications are sent via email to technicians. You can filter the kinds of alerts you want to receive as well. It's excellent.""There are many valuable features, including the network configuration manager, and the network performance manager."

More SolarWinds Server and Application Monitor Pros →

Cons
"The main drawback is the necessity for endpoint monitoring.""It would be helpful if they simplified the data source.""Lacks event management which affects our DevOps people.""The solution should include online support.""It's difficult to see the trends on the graph when the range is too long.""If there was an issue on one node, we couldn't drill down and see all the issues on other nodes.""There is a need for improvement in automating daily monitoring reports, especially when alerts are triggered due to system downtimes or fluctuations.""The documentation or training provided by Grafana is limited compared to its competitors, like Splunk."

More Grafana Cons →

"It lacks a user experience for measuring things like the end-to-end time for which a user waits for a specific response in the system. In the application layer, it has some very basic stuff. You have to build your own with manuscripts and things like that.""SAM's software-defined network monitoring capability is also low and could be improved.""It needs time-based functions for monitoring. Some things need to be polled on a specific schedule or only during a specific window.""A lot of times, we have to do a lot of manual cleanups.""Some custom applications cannot be monitored, and a lot more applications need to be included.""The product needs to reduce its price.""I would like to see support for non-Windows or non-Microsoft domains, especially Apache and other non-Windows servers.""Currently SolarWinds SAM offers AppInsight for modern versions of: IIS, Exchange, SQL Server. They have shown to be powerful and insightful tools. However, AppInsight needs to be offered for more applications: Citrix, SharePoint, AX, etc."

More SolarWinds Server and Application Monitor Cons →

Pricing and Cost Advice
  • "​Grafana is free and open source.​"
  • "I use the open source model so it is free."
  • "My company uses the open-source version of Grafana, so it's free."
  • "We use the open-source version of Grafana."
  • "We are using the open-source license."
  • "I give the price an eight out of ten."
  • "You need to purchase the solution's license for its commercial use."
  • "The solution is expensive."
  • More Grafana Pricing and Cost Advice →

  • "I have always said SolarWinds is very “proud” of their products, meaning they are expensive. I cannot afford to purchase all the licenses I need for all the SolarWinds products."
  • "When planning for the number of licenses to purchase, make sure you understand all of the elements within an application required to really understand performance well. In our case, we quickly came to the conclusion that an unlimited license for SAM was the way to go."
  • "Nagios XI, WhatsUpGold, Uptime Software, PRTG, Manage Engine, and SpiceWorks are the other tools that have lower pricing and licensing costs. However, they can't compete with SolarWinds when it comes to the features and functionality that SolarWinds can provide."
  • "I would advise potential buyers to wait until the end of the quarter, end of year, or other time to place orders. There are actually great deals to be had at those times if your budget cycle can match up."
  • "Pricing and licensing is fair for what you get. It does have a great bang-for-the-buck appeal."
  • "SAM is not per server so the pricing model can be deceiving. If you have an enterprise environment, you will quickly exceed your licensing quickly. You should know this before going in."
  • "Understanding the counts of objects to monitor will determine the licensing need. In terms of pricing, it’s not cheap but it’s not expensive as larger vendors whose products don’t have all the features or integrations."
  • "The product might cost you $30,000 USD to buy, but scaling this solution requires the purchase of additional polling engines at $20,000 USD each."
  • More SolarWinds Server and Application Monitor Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The product's initial setup phase was very easy.
    Top Answer:For me, Grafana is a cheap tool because I don't have to spend much time learning the product since it is a simple solution. I don't know if there are different paid versions of the product.
    Top Answer:I have a problem with Grafana in the area of documentation. There is a problem in the area of some graphs where you connect elements. With Grafana, there is only one name that can be included for ten… more »
    Top Answer:The price is too high. The tool is overpriced. We don't need all the features. The product must minimize the features and reduce the price. It all comes down to pricing. The customers find it pretty… more »
    Top Answer:The biggest pain point is root cause analysis. It is difficult to analyze, assess, and warn my IT department about what will happen in the next five hours. It is also difficult to use AIOps to reduce… more »
    Ranking
    Views
    12,421
    Comparisons
    8,458
    Reviews
    36
    Average Words per Review
    387
    Rating
    7.9
    Views
    5,175
    Comparisons
    3,398
    Reviews
    9
    Average Words per Review
    427
    Rating
    7.4
    Comparisons
    Also Known As
    SolarWinds SAM
    Learn More
    Grafana Labs
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    Overview

    Grafana is an open-source visualization and analytics platform that stands out in the field of monitoring solutions. Grafana is widely recognized for its powerful, easy-to-set-up dashboards and visualizations. Grafana supports integration with a wide array of data sources and tools, including Prometheus, InfluxDB, MySQL, Splunk, and Elasticsearch, enhancing its versatility. Grafana has open-source and cloud options; the open-source version is a good choice for organizations with the resources to manage their infrastructure and want more control over their deployment. The cloud service is a good choice if you want a fully managed solution that is easy to start with and scale.

    A key strength of Grafana lies in its ability to explore, visualize, query, and alert on the collected data through operational dashboards. These dashboards are highly customizable and visually appealing, making them a valuable asset for data analysis, performance tracking, trend spotting, and detecting irregularities.

    Grafana provides both an open-source solution with an active community and Grafana Cloud, a fully managed and composable observability offering that packages together metrics, logs, and traces with Grafana. The open-source version is licensed under the Affero General Public License version 3.0 (AGPLv3), being free and unlimited. Grafana Cloud and Grafana Enterprise are available for more advanced needs, catering to a wider range of organizational requirements. Grafana offers options for self-managed backend systems or fully managed services via Grafana Cloud. Grafana Cloud extends observability with a wide range of solutions for infrastructure monitoring, IRM, load testing, Kubernetes monitoring, continuous profiling, frontend observability, and more.

    The Grafana users we interviewed generally appreciate Grafana's ability to connect with various data sources, its straightforward usability, and its integration capabilities, especially in developer-oriented environments. The platform is noted for its practical alert configurations, ticketing backend integration, and as a powerful tool for developing dashboards. However, some users find a learning curve in the initial setup and mention the need for time investment to customize and leverage Grafana effectively. There are also calls for clearer documentation and simplification of notification alert templates.

    In summary, Grafana is a comprehensive solution for data visualization and monitoring, widely used across industries for its versatility, ease of use, and extensive integration options. It suits organizations seeking a customizable and scalable platform for visualizing time-series data from diverse sources. However, users should be prepared for some complexity in setup and customization and may need to invest time in learning and tailoring the system to their specific needs.

    SolarWinds Server & Application Monitor (SAM) delivers powerful application and server monitoring capabilities for IT pros, enabling them to diagnose and troubleshoot performance issues faster. Do not let slow applications and downtime impact your end-users and business services. Pinpoint the root cause of application issues across various layers of the IT stack. SolarWinds SAM is affordable and easy to deploy, use, and customize. You can automatically discover your system's environment and start monitoring in about an hour. No professional services or consultation needed.

    Sample Customers
    Microsoft, Adobe, Optum, Sky, Nvidia, Roblox, Wells Fargo, BlackRock, Informatica, Maersk, Daimler Truck, SNCF, Atlassian, DHL, SAP, JPMorgan Chase, Cisco, Citi and many others.
    Andr. L. Riis AS, NetSuite
    Top Industries
    REVIEWERS
    Retailer21%
    Computer Software Company21%
    Comms Service Provider14%
    Financial Services Firm14%
    VISITORS READING REVIEWS
    Financial Services Firm21%
    Computer Software Company14%
    Manufacturing Company10%
    Retailer6%
    REVIEWERS
    Financial Services Firm20%
    Construction Company13%
    Recruiting/Hr Firm7%
    Comms Service Provider7%
    VISITORS READING REVIEWS
    Educational Organization40%
    Computer Software Company10%
    Government8%
    Financial Services Firm6%
    Company Size
    REVIEWERS
    Small Business33%
    Midsize Enterprise19%
    Large Enterprise47%
    VISITORS READING REVIEWS
    Small Business18%
    Midsize Enterprise12%
    Large Enterprise70%
    REVIEWERS
    Small Business36%
    Midsize Enterprise15%
    Large Enterprise49%
    VISITORS READING REVIEWS
    Small Business11%
    Midsize Enterprise48%
    Large Enterprise41%
    Buyer's Guide
    Grafana vs. SolarWinds Server and Application Monitor
    March 2024
    Find out what your peers are saying about Grafana vs. SolarWinds Server and Application Monitor and other solutions. Updated: March 2024.
    768,857 professionals have used our research since 2012.

    Grafana is ranked 6th in Application Performance Monitoring (APM) and Observability with 38 reviews while SolarWinds Server and Application Monitor is ranked 21st in Application Performance Monitoring (APM) and Observability with 38 reviews. Grafana is rated 8.0, while SolarWinds Server and Application Monitor is rated 8.0. The top reviewer of Grafana writes "Agent-free with great dashboards and an active community". On the other hand, the top reviewer of SolarWinds Server and Application Monitor writes "We use this product for base and application monitoring. ". Grafana is most compared with New Relic, Azure Monitor, Sentry, Dynatrace and Elastic Observability, whereas SolarWinds Server and Application Monitor is most compared with Azure Monitor, Dynatrace, AppDynamics, Prometheus and SCOM. See our Grafana vs. SolarWinds Server and Application Monitor report.

    See our list of best Application Performance Monitoring (APM) and Observability vendors.

    We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.