We performed a comparison between HCL Notes and IceWarp based on real PeerSpot user reviews.
Find out in this report how the two Email Applications solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."HCL Notes has fantastic built-in security. The email and personal communication components are excellent, but they are some applications provided by HCL that Notes previously provided when it was under IBM and Lotus. Everyone wants email, so that's just part of the product. However, more savvy users can build their own solutions for managing information, and that's the great thing about it."
"The product is very stable and scalable."
"The most valuable feature is the access that it provides to documents. This offers us an easy way to make changes."
"HCL Notes is stable most of the time."
"It is easy to integrate the product with other services."
"The solution is practical, good interface, and performs well."
"It is one of the best products in the world for workflow applications. It works very well for workflows or decisional processes where a task needs to be first approved by someone. After that, the task moves to the next or final stage where another person approves it with some notes or attached documents."
"The solution provides great security."
"The solution's voice services work well for our company."
"IceWarp has multiple applications that are easy to use for many people."
"The groupware module is the most valuable feature."
"An effective, functional, very good tool for controlling resources."
"The solution has a very good log-in to the UI when compared to other solutions."
"Its price is the most valuable. It is definitely one of the lowest price solutions."
"The product is used very extensively in my company since we have around 1,500 users using it. Also, there is no requirement for any administrators to manage the product by the people who own the solution."
"It has great communication capabilities for team chatting and web conferences."
"I love this product. I have used it for many years, and I have been a developer for it. If anything, it can be faster in the client version. The client version is a little bit hard. It is not fast. This is the only problem I see. Otherwise, it is a very good product."
"I would like to see integration with other solutions."
"It is a heavy program and uses more resources than an email client should."
"The solution could improve by adding some more features."
"There is a chat component but it does not work properly."
"Web support is very old and needs an upgrade. We can handle a different password for the client to access the mail services, compared to the web services. We need to implement many other components to get access to the web access. There could be a feature to interpret if the web access is available from any end-user equipment."
"Notes needs a major upgrade for the UI."
"The interface could be more user-friendly. Some additional trainings could be added as well."
"Although the documentation is extensive and in depth, you must familiarize yourself with it before taking full advantage of the product."
"Although it is not a tool, video conferencing should be scalable and operate in a professional and efficient way."
"Support should be improved. Most of the time, the queries are not resolved within the SLA."
"I would like to have a trial for mobile applications and more documentation similar to Google Drive with mobile applications."
"With multiple databases for VOIP, chat and web IMAP, maintenance is cumbersome."
"It is difficult to disable user rights on the console so some users accidentally delete their documents or user details."
"The solution should improve the mailing list feature. Google has a similar feature where you can automate sending files to different people in a sequence, but that feature is no longer available in the current version of IceWarp. Other features may also have been removed in the current version."
"Our customers sometimes have problems receiving mail."
HCL Notes is ranked 7th in Email Applications with 12 reviews while IceWarp is ranked 6th in Email Applications with 15 reviews. HCL Notes is rated 8.0, while IceWarp is rated 8.6. The top reviewer of HCL Notes writes "Accessible from any device, good support, and works very well for emails, document sharing, and workflows". On the other hand, the top reviewer of IceWarp writes "A tool that is scalable and can accommodate a large number of users but needs to improve the support it provides to its users ". HCL Notes is most compared with HCL Verse, Microsoft Exchange, HCL Domino, Google Workspace and OpenText GroupWise, whereas IceWarp is most compared with Google Workspace, Zimbra Collaboration, Microsoft Exchange, Zoho Mail and Barracuda Email Security Gateway. See our HCL Notes vs. IceWarp report.
See our list of best Email Applications vendors.
We monitor all Email Applications reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.