Compare HelpSystems AutoMate vs. Kryon RPA

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HelpSystems AutoMate Logo
1,997 views|1,242 comparisons
Kryon RPA Logo
10,213 views|4,641 comparisons
Most Helpful Review
Find out what your peers are saying about HelpSystems AutoMate vs. Kryon RPA and other solutions. Updated: May 2021.
511,773 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
"The interface is simple, user-friendly, and very intuitive.""The most valuable feature is the drag-and-drop interface, which is very Windows-like.""The most valuable features for my client are timing and scheduling.""The licensing of the product is very good. You only need to license it once and then you have it forever.""I actually quite liked the no-coding functionality.""The pricing is excellent. I would give them perfect marks in that regard.""The solution is continuously adding more integrations to help with workflows and bot and task creation.""This tool has machine learning and voice recognition and computer vision, which are both quite useful aspects. These aren't available in other tools. It's a good addition to this tool and it gives the solution an edge on the market."

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"Once I decide a process is suitable as a Kryon solution, the cycle of automation is quite quick. I learn about the manual process and I'm one of the two guys who program the Kryon environment. It's relatively simple. There are many details, but once you understand the concept it is quite easy.""The recording feature enables us to record what we're doing, like typing or clicking the mouse, and to identify objects on the screen. We basically teach the program how to type, instead of a person. That's the most powerful feature.""[One of the valuable features] is the triggers. It's relatively simple to activate it. You can activate it via Control-M or via email. It has a lot of built-in triggers which enable us to easily activate the jobs.""The number of commands it gives us to edit and modify is really good. It also captures screen activities and plays them back.""The most valuable features for our organization are the automatic processes which save main power in the back office.""All our users have no technical background. But Kryon is really simple and intuitive. Our business adapted very quickly and easily. This is the main thing and it's why we love the system so much. It's why we are always trying to put more processes into the system and make more use cases: because of the simplicity and the intuitive nature of the system.""We use PowerBuilder as our application building codex. Kryon adds flexibility when we have the functionality of SQL, where we can take sets of data out of the back-end and run complex computations or do a bunch of data validations inside the wizard. It can save us sometimes dozens of steps, then if we were to try and do those same reviews using the user interface completely. The balance that we get from using Kryon RPA, alongside being able to screen scrape and frequent screen, gives us an advantage that we haven't had previously with any of our other attempts at robotic process automation.""It has been helpful in reducing the manpower and error rate since we are able to run tasks 24/7 without interruptions. As humans definitely take breaks and there may be absenteeism that is unexpected, the solution provides continuous work. Humans tend to make errors once in a while, but the solution has almost zero percent errors."

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Cons
"The OCR for Hebrew text needs to be improved.""The vendor is currently working on a solution that allows us to automatically create a process that is based on a document that we receive via email.""They do not encrypt passwords, so this is an issue with HIPAA compliance.""The solution has a very weak knowledge base.""It's possible that they could use a stronger community for seeking guidance and help.""The technical support could be better. We suffer from language barriers, as we are in Argentina.""Some companies have asked for voice integration. This is likely part of the roadmap.""The interface could be more user-friendly and easier to navigate."

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"It would be better to have [upgrades] done automatically, like an application on your smartphone. Or even if done manually, the upgrade should just be "next, next, next," and it's upgraded, rather than making it a project to upgrade.""I would like to see a better OCR solution. That's the main thing: identifying unstructured data, like all paper documents and data from pictures.""We need stronger governance to know, when a transaction is done, whether it worked or failed; strong logging. That would be helpful.""There are limitations on integrations with other platforms like ServiceNow. There are some issues integrating. It's not a really an open system. The product, its design, etc., is really good, but they have to look at the openness, how to integrate with other products which are available in the market, as well as with our own solutions. You can do integration but it is not so easy.""From our experience, the product is not suitable for end users.""I would expect that in the first year there is no ROI. It has to be measured over three or five years.""We would like to see having a little more specific documentation, or some of the examples be easier to find. One of the big things that we get directed to now is the Kryon Community page, but a lot of that wasn't in existence or publicized when we started doing our training and education. Now, we're stumbling through using it. For the majority of the time, we have either had to try and interpret what the instructions meant or do a service desk ticket.""Another major drawback is OCR. We are not able to read scanned documents correctly in a reliable way. There is always some margin of error. Some of the processes require us to read scanned documents, and you need to ensure that it is 100 percent accurate. Without that level of assurance, you can't automate such tasks."

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Pricing and Cost Advice
"I like the way this solution is priced because you can buy a license, or you can buy the software outright.""It comes with a package that costs approximately $20,000 USD per year.""While solutions like UiPath and Blue Prism cost around $11,000-$12,000 for each license, this product costs around $7,000 and you can keep it forever."

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"We have a yearly license. It's about $5,000 per year.""For an unattended robot it's $6000 a month.""In addition to the standard licensing costs, there are manpower costs.""We've more than broken even over on the license. Year to date, we are at $120,000 in savings.""Licensing costs are about $100,000 a year without any additional costs.""We have been able to alleviate two FTEs, which was a big savings for us. We were able to reuse those resources in other locations. It is over 5000 hours a year in total savings.""Can't beat the price... There are different pricing levels for every bot or unattended bot. You can buy however many you want. You'll need an additional virtual machine for it to work on.""We're paying in the neighborhood of about $66,000 a year. The cost is fairly similar to its competitors' costs. It might have been a little bit more reasonable than the others, and that cost was with Process Discovery in addition."

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Questions from the Community
Top Answer: This tool has machine learning and voice recognition and computer vision, which are both quite useful aspects. These aren't available in other tools. It's a good addition to this tool and it gives the… more »
Top Answer: While I'm not sure of the exact pricing, it's my understanding that the solution is one the cheapest compared to UiPath, Automation Anywhere and Blue Prism, or the other tier-one options.
Top Answer: The stability of the studio client could be improved upon. Currently, sometimes it slows down and occasionally it will force the program to close completely - which is unexpected. The interface could… more »
Top Answer: Hi, currently we are working RPA in an insurance company. One of the processes we're working to automate is auditing the parameters of the policy transactions being proactive not reactive. The other… more »
Ranking
Views
1,997
Comparisons
1,242
Reviews
6
Average Words per Review
747
Rating
7.5
Views
10,213
Comparisons
4,641
Reviews
18
Average Words per Review
1,689
Rating
8.4
Popular Comparisons
Also Known As
AutoMate
The Leo Platform
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Overview
Modular dealership management system that includes service dispatching, accounts payable, vehicle merchandising, parts invoicing.

The Kryon RPA Platform sets the standard for secure, scalable and cost efficient robotic process automation management and optimization. It’s also among the most business-user friendly platforms on the market.

Offer
Learn more about HelpSystems AutoMate
Learn more about Kryon RPA
Sample Customers
Aldergrove Financial Group, Preferred Health Professionals, Mindbeam Technologies, First Credit Union in British Columbia, Vestcom International, Prime Liberty Benefits, University of Tampa, CNLBancshares, World Precision Instruments, BJ's Restaurants, Globe Pequot Press, Accudata Technologies, Norton Healthcare, Pacific Toxicology Laboratories
HPE
Top Industries
VISITORS READING REVIEWS
Comms Service Provider25%
Computer Software Company15%
Financial Services Firm12%
Energy/Utilities Company7%
REVIEWERS
Financial Services Firm50%
Insurance Company13%
Energy/Utilities Company6%
Recruiting/Hr Firm6%
VISITORS READING REVIEWS
Computer Software Company30%
Comms Service Provider19%
Financial Services Firm9%
Insurance Company4%
Company Size
REVIEWERS
Small Business67%
Midsize Enterprise22%
Large Enterprise11%
REVIEWERS
Small Business5%
Midsize Enterprise38%
Large Enterprise57%
VISITORS READING REVIEWS
Small Business22%
Midsize Enterprise39%
Large Enterprise38%
Find out what your peers are saying about HelpSystems AutoMate vs. Kryon RPA and other solutions. Updated: May 2021.
511,773 professionals have used our research since 2012.

HelpSystems AutoMate is ranked 14th in Robotic Process Automation (RPA) with 8 reviews while Kryon RPA is ranked 3rd in Robotic Process Automation (RPA) with 18 reviews. HelpSystems AutoMate is rated 7.6, while Kryon RPA is rated 8.4. The top reviewer of HelpSystems AutoMate writes "Great technical support, with lots of features added regularly and very good scalability capabilities". On the other hand, the top reviewer of Kryon RPA writes "The tool helps with speed to market, efficiency, and accuracy". HelpSystems AutoMate is most compared with UiPath, Ansible, Automation Anywhere (AA), Blue Prism and VisualCron, whereas Kryon RPA is most compared with UiPath, Blue Prism, Automation Anywhere (AA) and NTT-AT WinActor. See our HelpSystems AutoMate vs. Kryon RPA report.

See our list of best Robotic Process Automation (RPA) vendors.

We monitor all Robotic Process Automation (RPA) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.