Kryon RPA Reviews

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Adam Staude
Real User
Manager, Application Support at a Consumer Goods with 1,001-5,000 employees
Aug 11 2019

What is most valuable?

The bot is typically about twice as fast as a person and more accurate, as long as the data going in is good. That is the biggest advantage. I do like the feature if you… more»

How has it helped my organization?

Our company has seen crazy growth over the last 10 to 12 years. We have been up 20 percent year-over-year for that amount of time. Without some of this automation, we… more»

What needs improvement?

Process Discovery is brand new. We are on 19.1 for it. I know on 19.2 that they change the architecture completely. From talking to some other companies that use this, it… more»

What's my experience with pricing, setup cost, and licensing?

They license per robot and we have 25 robots. You get so many robot licenses and can allocate those licenses to either attended, unintended, or Process Discovery bots. If… more»

If you previously used a different solution, which one did you use and why did you switch?

This is the first RPA solution that my company has used. Someone in the business found the solution. We weren't in a position where we were actually looking for it. One of… more»

What other advice do I have?

I would really recommend the tool. I definitely see a lot of value with it. Just in the few release notes that I have read for some of the versions they've released since… more»

Which other solutions did I evaluate?

We also looked at Blue Prism. We just briefly looked at some demos, then we even got pricing, but we were sold from the get-go with the Kryon tool because it was so… more»
Consultant
IT Consultant & Robotics Business Analyst at a insurance company with 201-500 employees
Aug 18 2019

What is most valuable?

The recording capability is valuable because of the amount of data it captures automatically. It's quite good. It means less development, and fewer configuration settings to fill in after you're done… more»

How has it helped my organization?

Kryon has saved us a bunch of money and time. Specifically, it sends reminders out for claims that have not been actioned after a set period of time; for example, dormant claims, which haven't been… more»

What needs improvement?

Process Discovery currently is not working for us. It's not giving correct information, correct stats. It's an issue that is currently open with Kryon as a ticket that they are investigating. In our… more»

If you previously used a different solution, which one did you use and why did you switch?

With this client, there was no other solution in use. I use some, myself, as a consultant with other clients. I've been here for the last almost two years. Prior to that, I used Cherwell which is more… more»

What other advice do I have?

You do need someone with some development knowledge. Not necessarily everybody involved has to know development, but as a resource, it would definitely be important to have. A straight business-user… more»

Which other solutions did I evaluate?

Automation Anywhere was the other one they were considering. I think they looked at a couple of others, but that was before I was here. I saw the paperwork comparing the final two and they were Kryon… more»
Find out what your peers are saying about Kryon Systems, UiPath, Blue Prism and others in Robotic Process Automation (RPA). Updated: October 2019.
372,124 professionals have used our research since 2012.
Real User
RPA Developer at a tech services company with 10,001+ employees
Aug 14 2019

What is most valuable?

The simplicity of it: Kryon was very easy to learn and implement. The learning curve was very small. It didn't take a lot of time to set up or go live. It is easy for… more»

How has it helped my organization?

It has been helpful in reducing the manpower and error rate since we are able to run tasks 24/7 without interruptions. As humans definitely take breaks and there may be… more»

What needs improvement?

While it does help reduce manpower, we still do require manpower because there are some processes and steps that we cannot do with automation. It may be too sensitive to… more»

What's my experience with pricing, setup cost, and licensing?

Our workforce management (WFM) team is managing the licensing costs.

If you previously used a different solution, which one did you use and why did you switch?

This is our first RPA solution. We did try automation with Visual Studio, like encoding, but it was a failure. We thought RPA would be a better solution: easier to… more»

What other advice do I have?

It is a good solution if you're not using any virtual machines, like Citrix. It would be better if you get a demo or automate a simple task using Kryon. Get them to show… more»

Which other solutions did I evaluate?

Kryon was our choice. Our project manager brought in Kryon team for a demo. Once we saw the features, we did a test with their training specialist, then we were convinced… more»
Justin Kruse
Consultant
Operations Consultant at LTCG
Aug 08 2019

What is most valuable?

Its ability to work with multiple platforms within the same application or "wizard". Some of the SQL functionality has also been extremely helpful. All of our platforms… more»

How has it helped my organization?

We have some idea of what we wanted to start with. We have been able to expand on that since embracing Kryon a bit more. We originally went into this solution knowing… more»

What needs improvement?

The read from screen functionality needs improvement We still do a lot of stuff in the user interface. Finding UI information and split UI need improvement. I would like… more»

What's my experience with pricing, setup cost, and licensing?

Licensing costs are about $100,000 a year without any additional costs.

If you previously used a different solution, which one did you use and why did you switch?

We have used other RPA tools previous to my time at LTCG. None of them were successful after the original deployment. Therefore, we decided to wash the project. While I… more»

What other advice do I have?

Understand that you need to have a very well-documented framework of what you plan to automate. Not necessarily the idea of, "I want to automate this task." But, as a… more»

Which other solutions did I evaluate?

We had requests out to four vendors: Kryon, UiPath, Automation Anywhere, and Blue Prism. Kryon did not end up being the most financially inexpensive, but it did make the… more»
Yaniv Straus
Real User
Delivery Manager at Delek
Jun 30 2019

How has it helped my organization?

The currency automation saves us around five minutes per day, but it has to be done every day. For this one, the amount of time is irrelevant. It's more that there are many processes that rely on the currency. So if it hasn't been done or… more»

What needs improvement?

I think our version is two versions behind. I just had a talk about it last week with our account manager at Kryon and we planned together to upgrade the environment once per year. In my opinion, today, if possible, it would be better to… more»

What's my experience with pricing, setup cost, and licensing?

We have a yearly license. It's about $5,000 per year. There are no additional costs other than that a server has a license.

What other advice do I have?

Take the training course. At least the person who is going to program the robots has to have some background in information systems in general and in more specific, operation systems, in programming and in Office, of course. He has to have… more»

Which other solutions did I evaluate?

Initially, our CIO came up with the idea and brought Ernst Young in to implement it in our organization. In the first meeting we had with EY, they put two RPA systems on the table, Kryon and another which I don't remember. They gave the… more»
Michal Sagi Shamir
Real User
Manager of Organization, Methods and Knowledge Management at Max by Leumi
Aug 26 2019

How has it helped my organization?

The process I noted above is a main business area with a lot of very specific processes inside - we have now more than 15 specific processes in this business area. All of them, as of now, have saved us almost six FTEs. That's a lot of… more»

What needs improvement?

What we are lacking is OCR, the ability to read text. We would like it to have the ability to take a page which is free text and analyze it, and then for the robot to know what to do next. This ability does not exist in Kryon products, so… more»

What's my experience with pricing, setup cost, and licensing?

The first robot was very expensive. For us, there are the additional implementation costs that we paying to HMS.

If you previously used a different solution, which one did you use and why did you switch?

Prior to Kryon, we didn't work with another solution. But we are now starting to work with another solution because of OCR.

What other advice do I have?

We have a lot of people coming to us to learn from our process, so we've been providing advice already. First of all, it's important to do a very smart business analysis, from the business side, and not automate exactly the way it was done… more»
GururajSubbarao
Real User
Director at a tech services company with 10,001+ employees
Aug 04 2019

What is most valuable?

The best feature is its reporting. The core features of Kryon are the best. In addition, the number of commands it gives us to edit and modify is really good. It also captures screen activities and… more»

How has it helped my organization?

To give you an example, we worked on a client-onboarding scenario. Client-onboarding, when run manually, was typically taking about 45 minutes for just one customer, because the process is so lengthy… more»

What needs improvement?

With respect to web-based applications that we have, Kryon may not be able to do certain things in terms of technology and support. Also, there are limitations on integrations with other platforms… more»

What's my experience with pricing, setup cost, and licensing?

Our licensing cost is close to $80,000 US per year and that includes the server, Studio, and both attended and unattended bots. There are no costs in addition to the standard licensing fees.

What other advice do I have?

My advice is to follow the right set of instructions and best practices, even before you implement automation. Look at what is available, at how you do it. If you don't follow those instructions, you… more»

Which other solutions did I evaluate?

We evaluated a few solutions but Kryon was the platform we chose. We evaluated UiPath and Kofax. We found Kryon to be a good platform so we engaged it. It is easy to use, no integrations were… more»
Real User
Director of Information Management and Development at a financial services firm with 501-1,000 employees
Jul 16 2019

What is most valuable?

One of the main features is its ability to connect into literally everything we've got here. Some of that was easier; some of it took some extra labor. But all in all, it has the capability to connect… more»

How has it helped my organization?

One way Kryon improves the way our company functions is in testing. Previously, we didn't have full coverage and we couldn't run a full regression day by day, or after major activities such as… more»

What needs improvement?

The cognitive part, the OCR could use improvement, but I know it's on their roadmap. We need stronger governance to know, when a transaction is done, whether it worked or failed; strong logging. That… more»

If you previously used a different solution, which one did you use and why did you switch?

Selenium was only good for web applications and most of our business processes involve more than just web applications. So if we wanted to run a complete test, end-to-end, Selenium didn't really help.

What other advice do I have?

There is a vast field of RPA tools. You have to know what you want to do and how to add value to your business. You need to see if what Kryon gives you is the best fit for you. For us, as beginners in… more»

Which other solutions did I evaluate?

We did not evaluate other vendors. We quit using Selenium and, once we got Kryon, we said to ourselves, "Why not try to use it in place of Selenium?" It turned out to be much more useful and much… more»
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User Assessments By Topic About Kryon RPA

Find out what your peers are saying about Kryon Systems, UiPath, Blue Prism and others in Robotic Process Automation (RPA). Updated: October 2019.
372,124 professionals have used our research since 2012.

Kryon RPA Questions

What is Kryon RPA?

The Kryon RPA Platform sets the standard for secure, scalable and cost efficient robotic process automation management and optimization. It’s also among the most business-user friendly platforms on the market.

Also known as
The Leo Platform
Kryon RPA customers

HPE

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