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Hiver vs Zimbra Collaboration comparison

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Hiver Logo

Hiver

53 views|39 comparisons
Zimbra Logo

Zimbra Collaboration

Read 27 Zimbra Collaboration reviews
5,466 views|4,178 comparisons
96% willing to recommend
Comparison Buyer's Guide
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Buyer's Guide
Help Desk Software
April 2024
Executive Summary

We performed a comparison between Hiver and Zimbra Collaboration based on real PeerSpot user reviews.

Find out what your peers are saying about ServiceNow, Atlassian, BMC and others in Help Desk Software.
To learn more, read our detailed Help Desk Software Report (Updated: April 2024).
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768,740 professionals have used our research since 2012.
Featured Review
Use Hiver?
MauletSergaliyev
Straightforward and easy deployment, consistently reliable, with price related advantages
I would like to see a Microsoft schedule function added. In addition, some additional appearance and convenience features would be nice.
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pricing and Cost Advice
Information Not Available
  • "Zimbra Collaboration is less expensive than Microsoft Exchange. Zimbra works for small companies because it is not expensive. Zimbra Collaboration has more security tools than Microsoft Exchange. If you are choosing between Zimbra Collaboration and Microsoft Exchange, you have to take into account the cost of security tools with Microsoft Exchange. When you purchase Microsoft Exchange, you will also have to purchase tools for security, which adds to the cost. The migration from Zimbra Collaboration to another email solution is very simple and easy. Migration from Microsoft Exchange to another email solution is very difficult. Microsoft doesn't allow migration that easily. In fact, you have to pay for tools to do that. You have to buy some expensive tools to migrate."
  • "If you choose the network edition, it is a little pricier. They have the open-source edition too which is only community supported."
  • "We are using perpetual licenses. We have deployed it in our local data center, and we buy perpetual licenses on a per-user basis."
  • "When it comes to the licensing of Zimbra Collaboration, my license covers the servers and I find its terms to be much simpler than those of Microsoft Exchange."
  • "We do not pay for licenses to use this solution."
  • "The price of the solution is low."
  • "It's very expensive. When we compare the cost with Google Workspace, it's so expensive."
  • "There is an annual standard licensing fee to use Zimbra Collaboration and there is no other cost."

    • More Zimbra Collaboration Pricing and Cost Advice →

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    Questions from the Community
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    How does Zimbra Collaboration compare with Microsoft Exchange?
    Top Answer:Zimbra is a free, open source collaborative software suite. The features I like best are the ease of integration and the email, calendar, and collaboration server with web interface. In addition, I… more »
    What do you like most about Zimbra Collaboration?
    Top Answer:The most valuable feature of Zimbra for our team's productivity is its efficiency in handling email communication.
    Read all 19 answers   →
    What is your experience regarding pricing and costs for Zimbra Collaborat...
    Top Answer:We pay yearly licenses for Zimbra Collaboration.
    Read all 16 answers   →
    Ranking
    49th
    out of 59 in Help Desk Software
    Views
    53
    Comparisons
    39
    Reviews
    0
    Average Words per Review
    0
    Rating
    N/A
    4th
    out of 24 in Email Applications
    Views
    5,466
    Comparisons
    4,178
    Reviews
    11
    Average Words per Review
    275
    Rating
    8.2
    Comparisons
    Learn More
    Hiver
    Zimbra
    Overview

    Hiver is a Gmail-centric customer service solution that helps teams across the organization collaborate on shared inboxes like services@, orders@, support@. With over 1500 customers in 30 countries across the world, it’s the most frictionless, natural way for teams to handle customer email communication as it works right inside Gmail.

    Zimbra Collaboration provides administrators and their end users innovative features that solve the challenges faced by organizations using today's legacy communications infrastructure.
    Sample Customers
    Vacasa, Harvard University, Flexport, Pinterest, HubSpot
    NEC Biglobe, City of Ventura, Monterey Bay Aquarium Research Institute, Hola Publishing, BIG, Sleepwell, LaFayette College, Xmission, DNA, Ring Line, Future Group, TIGC
    Top Industries
    No Data Available
    REVIEWERS
    Media Company20%
    Financial Services Firm20%
    Energy/Utilities Company20%
    Comms Service Provider10%
    VISITORS READING REVIEWS
    Computer Software Company19%
    Comms Service Provider12%
    Government10%
    Financial Services Firm5%
    Company Size
    No Data Available
    REVIEWERS
    Small Business68%
    Midsize Enterprise11%
    Large Enterprise21%
    VISITORS READING REVIEWS
    Small Business32%
    Midsize Enterprise19%
    Large Enterprise49%
    Buyer's Guide
    Help Desk Software
    April 2024
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    Find out what your peers are saying about ServiceNow, Atlassian, BMC and others in Help Desk Software. Updated: April 2024.
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    768,740 professionals have used our research since 2012.

    Hiver is ranked 49th in Help Desk Software while Zimbra Collaboration is ranked 4th in Email Applications with 27 reviews. Hiver is rated 0.0, while Zimbra Collaboration is rated 8.0. On the other hand, the top reviewer of Zimbra Collaboration writes "Provides good email capability; lacking in security and performance". Hiver is most compared with , whereas Zimbra Collaboration is most compared with Microsoft Exchange, Open-Xchange, IceWarp, Google Workspace and KerioConnect.

    We monitor all Help Desk Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.