We performed a comparison between Hyland OnBase and Nintex Process Platform based on real PeerSpot user reviews.
Find out in this report how the two Business Process Management (BPM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We found the setup process to be okay since they do offer a troubleshooting guide."
"OnBase is a remarkable tool. It is a well-done product. Hyland has a lot of experience in building it and looking for new things for clients in terms of functionalities. It has amazing stability, and it can grow horizontally and vertically. It is built for growth. Their technical support is also quite good and available throughout the year."
"The solution is very developed and we are not taking full advantage of its functionalities."
"The most valuable features are that it's very secure and provides audit trails for our documents."
"I like the cloud and its integrability."
"The retention module is one of the most valuable features. Whatever we scan onto the system can be identified and we are notified when the records are due to be disposed."
"NWC forms could be better. Also, the ability to build workflows that are not dependent on SharePoint is very desirable. The forms feature just isn’t as functional as the forms for SharePoint."
"It saves time as tasks are automated."
"Easily maintained and customization is quite simple."
"Our solutions using Nintex has been most successful in automating HR processes because it allows you to easily and rapidly build solutions that conform to the unique business processes for each entity."
"I find it useful to utilize LDAP query action to find out the status of a particular user."
"It has helped us a lot, especially during the initial phase of a project where most of the things are done on paper."
"The Vizio-style designer that runs in the browser is, to me, by far the most valuable feature of the solution. It means that the customer doesn’t have to install any client tools to create powerful workflows."
"It is a scalable product."
"The look and feel could be better. The integration with the user could be better. It could also be more user-friendly."
"The dashboards do have some room for improvement as compared to the other vendors which are there in the market."
"For user experience, they would have to do more with the interface. It is not easy to work with and is a little messy. It is getting better, but it is not yet good enough. Other products are comparatively doing better in terms of the user interface. I have been hearing about Box, which is very easy to use and learn for the users. OnBase has to work on this aspect. It should have BPM capabilities. We compete with tools that provide the BPM feature and support those standards. They can do better in terms of the pricing model. It is a really expensive tool in Latin America. They should have different prices for different regions."
"We need to troubleshoot why our reports didn't get downloaded in a day. There is a workflow feature which powerful but also complicated."
"An area for improvement would be the training - getting our people up to speed on how to use it required more training than we expected due to the complexity of the solution."
"We are struggling with duplicates and would like to have OCR functionality when using this solution."
"Difficult to include external partners with the solution deployed on-premise."
"Currently, copying workflow actions from one workflow to another is not possible. Also, the Office 365 solution is not as mature as on-premise."
"User interface could use some improvement. Perhaps integration with Visual Studio or SharePoint Designer would be useful."
"Currently, a notable challenge lies in the alignment of user experiences across the eight or nine applications within the suite. Transitioning between applications can be somewhat cumbersome due to varying user interfaces. However, the provider is actively addressing this concern by consistently rolling out updates every four to five months, aimed at harmonizing and streamlining the interfaces. This ongoing effort is expected to enhance the user experience over time. In terms of functionality and features, the platform stands out, offering flexibility with the option for both on-premises and cloud deployment. This flexibility extends to the RPA tool, providing clients with choices tailored to their preferences. An advantage lies in the shared security and data infrastructure across the toolset, facilitating smooth data transfer between applications. This contrasts with experiences with Oracle, where data transfer may involve complexities such as the need for intermediary file formats like TXL or SCZ."
"Bring all features available from the on-premise product into the cloud version and the workflow error reporting."
"We would like to design parallel workflows and long-running workflows, along with new features for connecting to cloud-based systems."
"Unfortunately, Nintex Workflow is not that stable. We are looking at shifting to another tool."
"The solution needs more RPA and AI features."
Hyland OnBase is ranked 25th in Business Process Management (BPM) with 8 reviews while Nintex Process Platform is ranked 9th in Business Process Management (BPM) with 21 reviews. Hyland OnBase is rated 8.0, while Nintex Process Platform is rated 8.0. The top reviewer of Hyland OnBase writes "Stable content and workflow management solution with a valuable retention module". On the other hand, the top reviewer of Nintex Process Platform writes "Offers good integration capabilities and easy to learn and good stability". Hyland OnBase is most compared with Alfresco, SharePoint, OpenText Documentum, OpenText Extended ECM and ServiceNow Orchestration, whereas Nintex Process Platform is most compared with Camunda, IBM BPM, Appian, Pega BPM and SAP Signavio Process Manager. See our Hyland OnBase vs. Nintex Process Platform report.
See our list of best Business Process Management (BPM) vendors.
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