We performed a comparison between Hyland OnBase and SharePoint based on real PeerSpot user reviews.
Find out in this report how the two Enterprise Content Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We found the setup process to be okay since they do offer a troubleshooting guide."
"OnBase is a remarkable tool. It is a well-done product. Hyland has a lot of experience in building it and looking for new things for clients in terms of functionalities. It has amazing stability, and it can grow horizontally and vertically. It is built for growth. Their technical support is also quite good and available throughout the year."
"The most valuable features are that it's very secure and provides audit trails for our documents."
"The retention module is one of the most valuable features. Whatever we scan onto the system can be identified and we are notified when the records are due to be disposed."
"The solution is very developed and we are not taking full advantage of its functionalities."
"I like the cloud and its integrability."
"This solution has helped us with the categorization, organization, management, discovery, and delivery of program and project related information."
"We can now share to team members by MS Teams and assign planners to follow and update statuses in a single platform."
"Combined reports and data with timeline tracking."
"The ability to quickly and easily create team sites has been great."
"The most valuable features of SharePoint Online are content management, document management, and approval processes. Additionally, there are a number of features that provide integration with multiple Office services and external services."
"Information is much more readily available."
"SharePoint has made things easier with the increased functionality for building the portals, microsites, and total integration with Microsoft categories."
"It has an easy to distribute administration capability, and can also scale to meet a large number of future needs."
"For user experience, they would have to do more with the interface. It is not easy to work with and is a little messy. It is getting better, but it is not yet good enough. Other products are comparatively doing better in terms of the user interface. I have been hearing about Box, which is very easy to use and learn for the users. OnBase has to work on this aspect. It should have BPM capabilities. We compete with tools that provide the BPM feature and support those standards. They can do better in terms of the pricing model. It is a really expensive tool in Latin America. They should have different prices for different regions."
"We are struggling with duplicates and would like to have OCR functionality when using this solution."
"The look and feel could be better. The integration with the user could be better. It could also be more user-friendly."
"An area for improvement would be the training - getting our people up to speed on how to use it required more training than we expected due to the complexity of the solution."
"The dashboards do have some room for improvement as compared to the other vendors which are there in the market."
"We need to troubleshoot why our reports didn't get downloaded in a day. There is a workflow feature which powerful but also complicated."
"Using SharePoint is difficult."
"You still need a bit of expertise to add branding."
"The management of the product/back-end is complex."
"The solution lacks collaboration features."
"Search can be improved a lot because we are always trying to compare it with Google Search. Beyond that, it would be helpful to tag the documents."
"We'd like to be able to upload from MS Excel to deploy tasks and use drop-down lists to collect further information."
"Needs improvement on the user interface."
"The product must provide more automation."
Hyland OnBase is ranked 8th in Enterprise Content Management with 8 reviews while SharePoint is ranked 1st in Enterprise Content Management with 146 reviews. Hyland OnBase is rated 8.0, while SharePoint is rated 7.8. The top reviewer of Hyland OnBase writes "Stable content and workflow management solution with a valuable retention module". On the other hand, the top reviewer of SharePoint writes "Good integrations, helps with collaboration, and increases visibility". Hyland OnBase is most compared with Alfresco, OpenText Documentum, OpenText Extended ECM, IBM FileNet and Hyland Perceptive Content, whereas SharePoint is most compared with Citrix ShareFile, Microsoft OneDrive, Dropbox, Box and OpenText Content Manager. See our Hyland OnBase vs. SharePoint report.
See our list of best Enterprise Content Management vendors.
We monitor all Enterprise Content Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
