Hyland OnBase OverviewUNIXBusinessApplication

What is Hyland OnBase?
OnBase enterprise content management software combines integrated document management, business process management and records management in a single application. Whether deployed as a hosted or premises-based solution, OnBase allows organizations to automate business processes and reduce the time and cost of performing important business functions through the management and control of content.

Hyland OnBase is also known as OnBase.

Buyer's Guide

Download the Business Process Management (BPM) Buyer's Guide including reviews and more. Updated: September 2021

Hyland OnBase Customers
Honda France Industries, Hill County Texas, Hylant Group, ING Lease France, State of South Carolina, Syracuse University, Swindon College, Rhode Island Department of Human Services, Rochester Institute of Technology, Moen, Odense University Hospital
Hyland OnBase Video

Pricing Advice

What users are saying about Hyland OnBase pricing:
  • "They can do better in terms of the pricing model. It is a really expensive tool in Latin America. They should have different prices for different regions."

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AR
Technical Manager at a tech services company with 51-200 employees
Reseller
Top 10Leaderboard
A remarkable all-in-one platform with amazing stability and scalability and good technical support

What is our primary use case?

It is used for basic documents. It is like a document manager. I am working with Foundation on EP3. We have clients with on-premises deployments, and we have clients with cloud deployments.

Pros and Cons

  • "OnBase is a remarkable tool. It is a well-done product. Hyland has a lot of experience in building it and looking for new things for clients in terms of functionalities. It has amazing stability, and it can grow horizontally and vertically. It is built for growth. Their technical support is also quite good and available throughout the year."
  • "For user experience, they would have to do more with the interface. It is not easy to work with and is a little messy. It is getting better, but it is not yet good enough. Other products are comparatively doing better in terms of the user interface. I have been hearing about Box, which is very easy to use and learn for the users. OnBase has to work on this aspect. It should have BPM capabilities. We compete with tools that provide the BPM feature and support those standards. They can do better in terms of the pricing model. It is a really expensive tool in Latin America. They should have different prices for different regions."

What other advice do I have?

The best way to get the best out of this solution is by starting small. Start with a single solution, and then increase the complexity. OnBase allows you to start this way, and it is a cheaper, quicker, and the best way to get a good solution at the end. I would rate Hyland OnBase an eight out of ten.
MG
Business Consultant at a computer software company
Reseller
Top 20
A single platform with multiple capabilities to orchestrate processes, complex business rules and all types of business content.

What is our primary use case?

We use Hyland OnBase for knowledge management.

What is most valuable?

A single platform with multiple capabilities to orchestrate processes, complex business rules and all types of business content.

What needs improvement?

The look and feel could be better!!!

For how long have I used the solution?

I have been using Hyland OnBase for one year.

What do I think about the stability of the solution?

Its a strong and very stable solution

What do I think about the scalability of the solution?

Absolutely scalable, you can start with a small process and grow whatever you want.

How are customer service and technical support?

Technical support is excellent.

How was the initial setup?

The initial setup is fast and easy

What about the

Buyer's Guide
Download our free Business Process Management (BPM) Report and find out what your peers are saying about Hyland, Nintex, Informatica, and more!