We performed a comparison between BigFix and Malwarebytes based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Protection Platform (EPP) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Fortinet FortiEDR's firewalling, rule creation, monitoring, and inspection profiles are great."
"It is a scalable solution...The initial setup of Fortinet FortiEDR was straightforward."
"Additionally, when it comes to EDR, there are more tools available to assist with client work."
"Forensics is a valuable feature of Fortinet FortiEDR."
"Fortinet has helped free up around 20 percent of our staff's time to help us out."
"It is very easy to set up. I would rate my experience with the initial setup a ten out of ten, with ten being very easy to set up."
"The ease of deployment and configuration is valuable. It's very easy compared to other vendors like Sophos. Sophos' configuration is complex. Fortinet is a lot easier to understand. You don't need a lot of admin knowledge to do the configuration."
"The main thing is that I feel safe. Because the processes that have been used to get a handle on the attackers are much better than other competitors"
"Pre-packaged support for many third-party applications such as Adobe, Google, Mozilla, Sun (Java), WinZip, and others."
"The most valuable aspect of BigFix is its ability to patch desktops. While we have complete control over servers and can easily push patches to them, desktops pose a greater risk for leaks and vulnerabilities if patches are not installed in a timely manner. By using BigFix, we have significantly improved our ability to patch desktops, whether they are laptops, desktops, or other mobile devices used by end-users."
"It's very straightforward."
"What I like most is that it is a powerful solution."
"It is a one-stop tool that allows you to do everything. It supports reporting, vulnerability management, patch management, and configuration. All things can be done in one tool."
"Desktop patching is the most valuable feature, because with servers, we have complete control over them, and we can simply push patches to the servers."
"The most valuable and essential features of BigFix are all of them, they are needed when serving the purpose of the desktop operation framework. We cannot run operations without patching or without having an appropriate mechanism for deploying software, et cetera. The features all serve their purpose for our use case."
"Prior to BigFix we used Altiris, which was distributed. We had to manage multiple servers, and duplicate the tasks that we did on each server. BigFix tremendously reduced the amount of work that we had to do on each server in a centralized manner. We could minimize the work that we had to do, and we had a lot more control over the tasks and what machines they ran on."
"Being able to carry out a full scan on your system."
"The pricing of the product is very good."
"I was very satisfied with Malwarebytes in terms of its antivirus abilities."
"We don't have to spend any time remediating bad things happening: Not viruses nor ransomware."
"The solution has a good management interface."
"The endpoint protection and response that allows us to restore a machine back to a pre-infected state are the most valuable features."
"The solution is very good at scanning."
"It is a stable solution."
"The EDR console should have more extensive reporting. You shouldn't need to purchase FortiAnalyzer. It should be included in the EDR part. The security adviser cloud platform could be improved with more options for exclusive or intensive rules for devices."
"The SIEM could be improved."
"I think cloud security and SASE are areas of concern in the product where improvements are required. The tool's cloud version has to be improved in terms of the security it offers."
"Detections could be improved."
"To improve Fortinet, we need to see more features and technology areas at the endpoint level introduced."
"The solution is not stable."
"FortiEDR could add a separate scanning dashboard. In incident management, we prefer to remove the endpoint system from the environment and scan the system. We typically use Symantec for that, but if we want to use FortiEDR for that, then we need a scanning tab to clarify things."
"It takes about two business days for initial support, which is too slow in urgent situations."
"They need better integration."
"I would like better support on the backend."
"The remote software installation could be better."
"I would like to see much better web reporting because as it is now, it's convoluted, basic, it's not modern, and there are limitations to it."
"The main shortcoming of BigFix was integration with vulnerability management. If you had a vulnerability in your software and BigFix on the endpoint, you needed integration with Qualys, Tenable, or another vulnerability management solution to fix that. It was like, "Okay, we can identify issues, and get that information back from the endpoint, but what are we doing about it?""
"I'd like to see better integration, with the different applications within BigFix. Instead of sometimes feeling like four or five different applications, they need to be integrated a little better within themselves."
"In-place and OS upgrades can be improved."
"IBM has not focused on the Web Reports capabilities."
"The EPP solution lacks the sophisticated artificial intelligence required for automating reports and letting you know about things in real-time. It stops a suspicious activity in real-time, but it doesn't let you know in real-time. You have to look at a report, and then you find out that something is wrong. You have to manually kick off a scan. With the Advanced EDR solutions, Malwarebytes has the ability to alert you in real-time, but they still don't do automatic remediation or quarantining of devices. That is something that you still have to do manually. So, the endpoint protection piece, which is just like their basic endpoint protection, lacks AI. For the advanced detection and response piece, there is an add-on that comes with it, but it still doesn't go far enough in terms of automatic remediation of viruses. It won't separate that virus from your network if something happens. You have to manually go there and do it."
"We have noticed that when the solution is doing the scanning, all the scanning activities make the device heavier. It slows down your machine."
"We experience a lot of false positives."
"My clients have frequently encountered some tech support scams where when you go to a particular website, it throws up a fake warning to you and states that you need to call this number."
"Strictly in terms of cyber security, the release cycle should be quarterly, at most. It shouldn't be more frequent than that because, for one thing, keeping up with tech support is difficult."
"They should make it faster, less taxing on the processor."
"A solution must be installed in the main gateway to give an overview of the incoming and outgoing traffic. The technical support team's response time should be faster."
"Malwarebytes is too simplistic. From a SOC IR perspective, it doesn't give you very much data around it. It doesn't tie things or provide SHA-1 and SHA-256 detection information, which makes it hard to do an additional investigation."
BigFix is ranked 14th in Endpoint Protection Platform (EPP) with 91 reviews while Malwarebytes is ranked 18th in Endpoint Protection Platform (EPP) with 34 reviews. BigFix is rated 8.6, while Malwarebytes is rated 8.0. The top reviewer of BigFix writes "Very stable and easy to deploy with excellent patch compliance". On the other hand, the top reviewer of Malwarebytes writes "Intuitive, easy to use, and does a good job of catching and stopping things for the most part and has a unique rollback feature". BigFix is most compared with Microsoft Intune, Microsoft Configuration Manager, Microsoft Windows Server Update Services, Red Hat Ansible Automation Platform and Tanium, whereas Malwarebytes is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, HP Wolf Security, SentinelOne Singularity Complete and Check Point Harmony Endpoint. See our BigFix vs. Malwarebytes report.
See our list of best Endpoint Protection Platform (EPP) vendors.
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