We performed a comparison between IBM BPM and IBM Cloud Pak for Automation based on real PeerSpot user reviews.
Find out in this report how the two Process Automation solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We are implementing the tool to triple our monthly transaction volume."
"This is one of the best tools to support the business and the way we work, and the numerous processes we need to implement."
"The system integration layer is valuable because this enables an organization to create a single point where all the key organizational master data is held in different IT applications across different functions, that can be accessed and updated."
"We can scale by increasing the infrastructure which is currently running."
"The Process Designer is good. We like how we can drag and drop and link the processes up, that works out great for us."
"IBM BPM is both scalable and stable."
"With the Process Center, I can go to one place and view what all the environments are doing."
"Automating the whole workflow process to give our data steward the ability to take actions rapidly, and making sure we have all the data synced within the different platforms that we are using."
"What this product allows us to do is to move from on-prem instances where we are running independent instances of FileNet, Datacap, and ODM. It allows us to leverage container-based resiliency and availability modeling so that we have some visibility across the CP4BA ecosystem. We're now migrating all of our data to be in the Cloud Object Storage, and we can now use some of the features of Azure in terms of how we store and retrieve content for our members and our providers."
"I believe two significant features of IBM Cloud Pak for Automation are the focus on SLA management and the capability to handle parallel instances effectively. Parallel instances, for instance, are valuable when dealing with a large number of users, enabling tasks to be performed concurrently for efficient system operation. The SLA aspect is crucial for tracking and ensuring timely completion of tasks. Additionally, the cloud compatibility of IBM BAW allows for seamless migration from on-premises to the cloud. This version also includes a business rule management system for storing and managing business rules effectively."
"The options for customization could be improved. More customization using your own code would be beneficial."
"It is not user-friendly."
"Performance on large scale requirements could also be improved."
"IBM BPM's price could be improved."
"It can definitely be improved in terms of performance and stability."
"The configuration is not that easy, and the initial deployment took three months."
"Performance in the development environment space. I know that they have been taking it off the desktop version and putting on the web, and it is not 100% yet."
"Finding errors and bugs on the system is not easy. We can't seem to use the events or logs to find them, so it makes it difficult to debug the system. They really need to work on their debugging features to make is much, much easier. It would improve the solution considerably and should be something they add in a future release."
"One of the challenges we're having is finding vendors who have experience in developing on the cloud. We can find developers on the old platform, but it is leading-edge technology. So, we are having some challenges, and IBM is assisting us to find vendor partners. To be able to leverage all the capabilities of the new platform, we have to upgrade our existing ecosystem of FileNet applications. Upgrading to the new platform while trying to modernize is always challenging because it is like you have a moving target."
"I believe there is room for improvement in the user interface, particularly in the Process Portal that customers use to view and manage their tasks. The UI of the Process Portal needs enhancement. Additionally, in the next release, I would like to see improved compatibility with Angular, allowing for direct integration with front-end systems. It would be beneficial to have built-in GUI features based on Angular within the system, rather than developing separate applications externally. This, in turn, would provide a more seamless and enhanced front-end experience."
IBM BPM is ranked 5th in Process Automation with 105 reviews while IBM Cloud Pak for Automation is ranked 18th in Process Automation with 2 reviews. IBM BPM is rated 7.8, while IBM Cloud Pak for Automation is rated 8.0. The top reviewer of IBM BPM writes "Offers good case management and its integration with process design but there's a learning curve". On the other hand, the top reviewer of IBM Cloud Pak for Automation writes "Allows us to leverage container-based resiliency and availability modeling, but we're having challenges in finding vendors who have experience in developing on the cloud". IBM BPM is most compared with Camunda, Appian, Pega BPM, IBM Business Automation Workflow and Bizagi, whereas IBM Cloud Pak for Automation is most compared with . See our IBM BPM vs. IBM Cloud Pak for Automation report.
See our list of best Process Automation vendors.
We monitor all Process Automation reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
