We performed a comparison between IBM Business Automation Workflow and KiSSFLOW based on real PeerSpot user reviews.
Find out in this report how the two Business Process Management (BPM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It performs the basic tasks that are required for the BBM solution as part of the overall integration with ECM or enterprise contact management."
"It's a flexible solution."
"IBM Business Automation Workflow provides a seamless streamlined collaboration within the organizations."
"It helps develop applications very quickly. Once clients get used to it and familiar with the methodology, then they don't feel so locked in. It is able to add this element of agility to our clients' software development lifecycle. That is my favorite thing about it: You're not so locked in as you used to be when developing applications."
"This is a low-code software where you can just drag and drop on the user interface. There are also a lot of quality integrations such as TMS."
"It provides a solution for integration orchestration. This solution is for any organization in the banking, telecommunications, healthcare, manufacturing, and all domains and industries."
"It is the only product that includes capture content management and a process suite, as well as rules in RPA."
"No matter what somebody's technical experience level is, the tool can start adding value immediately. Even if that is just an analyst who doesn't have any technical background, they can use some of these no quote accelerators to get things from ideation to deployment in a matter of minutes."
"The user interface is very, very good."
"The flexibility and speed in modifying and creating processes are great features. If we have a process in mind, we can usually create it within ten minutes."
"I work in HR and am fond of automation. I like the tool's email automation and integration with Outlook."
"The best thing is the no-code part. Even a person without experience with the coding language can easily understand and build the processes."
"The support team responds fast."
"Kissflow has reduced the bottleneck around getting approval for certain items in the company."
"The best thing about Kissflow is its user-friendliness."
"The most valuable feature is the performance."
"The setup and installation process could be made easier."
"I feel that the features are not user-friendly."
"The initial setup is actually a really complicated process."
"The main improvement would be to make it easier to implement and deploy so that customers can kick it off and run quickly."
"In terms of improvement, it could be less complex."
"The main areas which need improvement are specifically around reporting and analytics."
"IBM Business Automation Workflow can improve UI flexibility and integration. Additionally, the solutions from IBM have to provide a paperless solution, allowing for digital versions of documents."
"The SCADA Systems are very sophisticated and have a hard time integrating with our older scales. The technical support in regards to the partner side needs some improvement."
"There is room for improvement in terms of stability."
"If Kissflow can help users to be able to organize the company manuals and information, the blogs, and everything into one resource, that would be awesome."
"There is a lag in the delay between API calls."
"They should increase their marketplace with existing tools so that connections are directly through connectors instead of API integrations."
"In future releases, it would be interesting to have a repository or portal within KiSSFLOW where users can interact with the KiSSFLOW community."
"Some of the tool's fields only accept certain types of text. The input fields are inflexible."
"When there are multiple steps or if there's a disconnect when creating the ticket, it could be a problem for the user."
"The integration between forms should be made easier."
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IBM Business Automation Workflow is ranked 13th in Business Process Management (BPM) with 21 reviews while KiSSFLOW is ranked 10th in Business Process Management (BPM) with 12 reviews. IBM Business Automation Workflow is rated 7.6, while KiSSFLOW is rated 8.6. The top reviewer of IBM Business Automation Workflow writes "Good for case management, integration capabilities but lacks stability". On the other hand, the top reviewer of KiSSFLOW writes "The tool is intuitive to use and, through automation, has been a real time-saver". IBM Business Automation Workflow is most compared with IBM BPM, Camunda, Apache Airflow, AWS Step Functions and IBM Case Foundation, whereas KiSSFLOW is most compared with Microsoft Power Apps, Camunda, ServiceNow, Nintex Process Platform and OutSystems. See our IBM Business Automation Workflow vs. KiSSFLOW report.
See our list of best Business Process Management (BPM) vendors.
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