We performed a comparison between IBM SevOne Network Performance Management (NPM) and SCOM based on real PeerSpot user reviews.
Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage the entire system across the network and troubleshoot the pain points."
"SevOne’s data collection functionality is very good. From a collection point of view, we pull SNMP data, which is simple. It is easy to manipulate the pull in the estate. It is really simple compared to some of the other products that we have used. However, for deferred data, i.e., things that we import or don't pull directly, we tend to have a preplanned integration. So, its Universal Collector is really useful."
"Its ability to monitor practically any type of network device via SNMP is most valuable. This is the main functionality that we're using. If a network device exposes a metric, such as interface utilization, SevOne will monitor it for us."
"We find that the reporting is particularly valuable in terms of not only communicating with our peer teams but also with the executives."
"Another useful feature is that SevOne gives you real-time insights into your network performance. It polls every five minutes. That is important for our customers because there are some network teams that are always monitoring their networks."
"The network data collection has been very flexible for us. It's been thorough in areas that were lacking. They have a team that I've worked with to add other pieces to it. So if it's missing something out of the box, they work with me to add it. I was able to collect that data. It's not perfect, but it's pretty thorough."
"The out of the box reports and workflows are pretty good and they meet our requirements well."
"We've had great feedback from our customers about SevOne support. They're willing to set up a remote session upon request. You have to go through three tiers of support with most vendors, and they ask a lot of screening questions before they will do a remote session. You need to spend a lot of time before an engineer will host a remote session to look at your problematic system."
"The SMP and the xStats, which is for flat file integration, are both useful for integrating the various metrics that the device provides to monitor the performance of those systems."
"Availability monitoring is the feature I have found most valuable, as well as the capacity and ability to send notifications."
"SCOM has helped us to monitor all the VMs in our environment, especially the Windows servers."
"It works better than other products I’ve used – namely SolarWinds, which is cumbersome and error prone for web app monitoring. SCOM is not."
"The most valuable features in SCOM are Azure monitoring and integration with Azure Monitor for monitoring Azure-hosted servers from SCOM on-premises."
"The most valuable features for us are the monitoring, the health explorer, and the console."
"The product’s auto-remediation feature helps with automation."
"The solution is scalable. If you want to monitor more you have to buy more licenses, but you can add on. We don't plan to increase usage."
"This solution helps our application teams by allowing them to drill further into issues and perform a root cause analysis."
"The Wi-Fi side needs improvement."
"I'm not really sure if this was the software's fault or a server issue, but a couple of years back the disks were failing on our SevOne physical server every month and the server would go down. The secondary server took over from the primary until the disk issue was resolved. That was annoying."
"High-frequency polling is data-intensive because you're pulling more. If SevOne could figure out a way to manage the impact of high-frequency polling on the system, that would be very popular."
"We need to be thinking about streaming telemetry protocols. They already have the port for enhanced visualization, which they already have through Data Insight."
"I would like to see live maps as an added feature. Also, build modules on AI and EML to provide better data insights that would proactively tell us what we should be looking after."
"Telemetry is hot these days, and IBM can improve SevOne's support for telemetry correction. Reporting is another feature that could be better. It provides the bare minimum functionality, which is good enough for most engineers, but the management isn't advanced. The new portal provides a much lighter view and better visualization, but the management is not so good."
"User-friendly, multi-tenancy."
"One area that requires a little bit of improvement is the topology of visualization and being able to map out connections, end-to-end. It's able to do that, but it's not as impressive as we would like it to be. We would like to understand the different interface types and the connection points better, through the visualization. Heatmaps also need further development."
"The tool needs improvement in non-Cisco SD-WAN."
"The initial setup should be easier to complete."
"The solution’s initial setup is difficult."
"The solution can be improved by expanding to cloud usage."
"It would be a much better product if Microsoft provided management packs with the product."
"I would like to see more standard libraries for the market solutions, out of the box, that you don't need to do a lot of work on."
"The management of the servers could be better."
"All of the areas of reporting are very bad and need to be improved."
"In a future release, they should add email notification alerts."
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IBM SevOne Network Performance Management (NPM) is ranked 41st in Network Monitoring Software with 52 reviews while SCOM is ranked 11th in Network Monitoring Software with 77 reviews. IBM SevOne Network Performance Management (NPM) is rated 8.6, while SCOM is rated 7.8. The top reviewer of IBM SevOne Network Performance Management (NPM) writes "We can get a new vendor certified and monitored in our system significantly faster than before". On the other hand, the top reviewer of SCOM writes "Has a good reporting engine, but its monitoring of the cloud-based environment could be improved". IBM SevOne Network Performance Management (NPM) is most compared with Instana Infrastructure Monitoring, LogicMonitor, SolarWinds NPM, Splunk Enterprise Security and NETSCOUT nGeniusONE, whereas SCOM is most compared with Zabbix, Dynatrace, Datadog, AppDynamics and Nagios XI. See our IBM SevOne Network Performance Management (NPM) vs. SCOM report.
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