IBM WebSphere BPMS vs ServiceNow Orchestration comparison

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120 views|83 comparisons
75% willing to recommend
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2,743 views|1,749 comparisons
90% willing to recommend
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Executive Summary

We performed a comparison between IBM WebSphere BPMS and ServiceNow Orchestration based on real PeerSpot user reviews.

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To learn more, read our detailed Process Automation Report (Updated: April 2024).
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Featured Review
Mohamed-Abdelwahed
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The UI capabilities of the solution are great. The speed of delivery is good.""We like the feature in which we can trace back instances.""This product is flexible in its ability to integrate processes and it can be extended and integrated with other software."

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"Great with IT processes and business processes.""The product has a flexible interface for development.""It's scalable.""The solution effectively automates business processes.""The iTerm suite is also crucial for visibility and optimization.""It's probably the best product out there.""This is a user-friendly solution where scripts can be made with ease. There are also many integration options, including Microsoft products, which gives the product a competitive edge.""The interface of the solution is very user friendly and it is easily accessible via a simple URL. This makes it easier to complete the UI based tasks but using other features require expertise in languages like Java. But along with that, there are limitation in terms of network connectivity testing and administrator faces regular challenges in conducting connectivity tests due to these limitations."

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Cons
"Sometimes there are tasks that failed without any reason.""The user interface could be improved, and although integration opportunities are good, they could be improved further.""The solution lacks acceptable stability."

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"There should be connectors to cover at least the top industry applications, and they should be easier to configure in a plug-and-play fashion.""From my space, the only thing that I can say is the spinning up with Google Cloud Services.""There can be gaps in integration.""ServiceNow Orchestration needs to improve multiple aspects in which their event monitoring system is one. The solution lacks event monitoring systems which makes them non-competitive. They need to include improvements in a similar manner that they did in Sweden.""We cannot perform GUI automation using the tool.""The deployment requires awareness among the project staff.""I would like a user experience module to be added.""The automatic remediation needs enhancement, particularly integrating ServiceNow with tools like SolarWinds and Logic Monitor. It is functional, but it needs improvement."

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Pricing and Cost Advice
Information Not Available
  • "In terms of price, this solution is at the higher end of what you'll find."
  • "This is an expensive product, but it is the best in the market considering the features and lack of competitors."
  • "ServiceNow doesn't give a clear cost indication. They have different contracts with different organizations and it's all about negotiation, so you don't know how they are doing at the cost level."
  • "The solution is costly and orchestrations are very expensive."
  • "It is quite expensive because we've had some customers come back and say it's quite pricey because in order for them to go ahead with Orchestration, they must have already been paying for Discovery, service mapping, and a few other things."
  • "The cost of the solution is based on the number of plugins, conductors and integrations used and is charged annually. The licensing cause has been increasing gradually which makes it difficult to access. Initially offer free features but over the time the charges rise which make it an expensive solution with limited features. Along with that, the integration issues persist and require additional middle where and internet connectivity for effective usage."
  • "It is not very expensive."
  • More ServiceNow Orchestration Pricing and Cost Advice →

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    Top Answer:The interface of the solution is very user friendly and it is easily accessible via a simple URL. This makes it easier to complete the UI based tasks but using other features require expertise in… more »
    Top Answer:The cost of the solution is based on the number of plugins, conductors and integrations used and is charged annually. The licensing cause has been increasing gradually which makes it difficult to… more »
    Top Answer:ServiceNow Orchestration needs to improve multiple aspects in which their event monitoring system is one. The solution lacks event monitoring systems which makes them non-competitive. They need to… more »
    Ranking
    33rd
    out of 66 in Process Automation
    Views
    120
    Comparisons
    83
    Reviews
    0
    Average Words per Review
    0
    Rating
    N/A
    13th
    out of 66 in Process Automation
    Views
    2,743
    Comparisons
    1,749
    Reviews
    8
    Average Words per Review
    470
    Rating
    8.4
    Comparisons
    Also Known As
    WebSphere BPMS
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    Overview
    Information Not Available

    ServiceNow is the fastest-growing enterprise cloud software company in the world above $1 billion (2018 revenue was $2.6 billion, up 36% year over year). We deliver digital workflows that create great experiences and unlock productivity to approximately 5,400 enterprise customers worldwide, including almost 75% of the Fortune 500.

    Sample Customers
    Schahin Group, Korean Credit Card Company, Versicherungskammer Bayern, Biogrid Australia
    experian, BEACHBODY, HealthPartners, Banosoft
    Top Industries
    No Data Available
    VISITORS READING REVIEWS
    Financial Services Firm16%
    Computer Software Company14%
    Government9%
    Insurance Company8%
    Company Size
    No Data Available
    REVIEWERS
    Small Business27%
    Midsize Enterprise18%
    Large Enterprise55%
    VISITORS READING REVIEWS
    Small Business17%
    Midsize Enterprise11%
    Large Enterprise72%
    Buyer's Guide
    Process Automation
    April 2024
    Find out what your peers are saying about Camunda, Pega, Appian and others in Process Automation. Updated: April 2024.
    768,740 professionals have used our research since 2012.

    IBM WebSphere BPMS is ranked 33rd in Process Automation while ServiceNow Orchestration is ranked 13th in Process Automation with 12 reviews. IBM WebSphere BPMS is rated 6.6, while ServiceNow Orchestration is rated 8.2. The top reviewer of IBM WebSphere BPMS writes "Standardizes and automates business processes for efficiency ". On the other hand, the top reviewer of ServiceNow Orchestration writes "Fastest upgrading technology in the market currently". IBM WebSphere BPMS is most compared with , whereas ServiceNow Orchestration is most compared with Camunda, IBM BPM, Control-M, Nintex Process Platform and BMC TrueSight Orchestration.

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    We monitor all Process Automation reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.