We performed a comparison between Intercept X Endpoint and Symantec Endpoint Detection and Response based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Detection and Response (EDR) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Having all monitoring, response, tracking, and mitigation tools in one dashboard provides our analysts and SOC team with a comprehensive view at a glance."
"Fortinet FortiEDR's firewalling, rule creation, monitoring, and inspection profiles are great."
"Fortinet is very user-friendly for customers."
"The features that I have found most valuable are the ability to customize it and to reduce its size. It lets you run in a very small window in terms of memory and resources on legacy cash registers."
"The stability is very good."
"It is stable and scalable."
"The main thing is that I feel safe. Because the processes that have been used to get a handle on the attackers are much better than other competitors"
"This is stable and scalable."
"The initial setup is pretty straightforward."
"It's a good antivirus software and has a lot of features. It now integrates with their on-premises firewall, which is perfect."
"The package we use also comes with spam filtering features, which are quite useful."
"I have found the most valuable feature to be the EDR."
"Sophos Intercept X is easy to install and has a lower price than similar solutions."
"The most valuable feature is that it literally works. We have reduced a lot of complaints after switching to Sophos."
"The key factor that attracted me to Sophos Intercept X was the multi-platform. I have multiple clients that have mixed environments of Mac and Windows. I am able to deliver a standard solution, regardless of the platform."
"Malware protection and application blocking are absolutely great. The DLP and malware features are very helpful. It is also very user-friendly, reliable, and scalable. It is easy to set up. We are also happy with its price and support."
"The most valuable feature is that the same agent can act as the endpoint detection and response agent."
"The solution has great blocking features."
"The interface is quite easy to use."
"I have had absolutely no problem with using this solution, it really works well."
"It is mostly used for malware detection and antivirus purposes."
"There are times when Symantec Endpoint Detection and Response tags an executable as malicious when it is trying to get executed on the machine. In this case, it prevents the execution and it gives you a process view of things where you can look into what has happened and whether it is a genuine process trying to access some system activities, or it's a malicious one. Depending upon the process, it gives you a clear identification, and we can do the containment from the interface itself and isolate the machine from the network. The process review on network isolation is good."
"The setup is quite easy."
"The solution does its job with no issues."
"Everything with Fortinet having to do with their cloud services. They need to invest more in their internal infrastructure that they are running in the cloud. One of the things I find with their cloud environment compared to others' is that they go cheap on the equipment. So it causes some performance degradation."
"ZTNA can improve latency."
"There's room for improvement in the quick response time and technical support for integration issues, especially when dealing with multiple vendors."
"It takes about two business days for initial support, which is too slow in urgent situations."
"We've had a lot of false positives; things incorrectly flagged that require manual configuration to allow. Even worse, after we allow a legitimate program, it sometimes gets flagged again after an update. This has caused a lot of extra work for my team."
"We'd like to see more one-to-one product presentations for the distribution channels."
"The support needs improvement."
"The SIEM could be improved."
"The performance is very slow and should be faster."
"The solution can be expensive, although we do see the value in it."
"The product’s DDoS and AI features must be improved."
"Technical support can be improved. There could be shared support, i.e. where someone in Egypt can respond."
"Intercept X could enhance its support services, particularly in terms of response time and resource allocation."
"In terms of the site-to-site VPN elements, they tend to concentrate. It's quite simple when there are Meraki devices at both ends of the VPN but if there is another user at one end, on another device, it can be a bit tricky. So they could really simplify that process a bit."
"It would be a value-add if they can include integration with other technologies or solutions, like Fortinet, Blue Coat, etc."
"Intercept X Endpoint is a very heavy solution that consumes a lot of RAM and should be made lighter."
"Its UI could be more user-friendly."
"The network forensics feature could be improved."
"It is not possible to buy it from the company itself, or resellers in other countries. If it is available, I see that it is offered as part of a larger service. For me, this was not suitable."
"Reporting is a major issue, as it is not user friendly."
"That's why I wouldn't recommend it for other systems. It works only with SAP clients. That's why I'm giving it a six. It would get higher if it worked on all networks without the help of SAP."
"In the future, it would be nice to have playbooks in the tool, to allow for some of the common activities to be automated. For example, some of the scannings of the malware can be too manual for a specific device. Additionally, a vulnerability manager would be beneficial."
"They need to improve their cloud presence."
"It would be good if it can anticipate zero-day attacks. I don't know how it can be done and if it is even a feature of this product."
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Intercept X Endpoint is ranked 4th in Endpoint Detection and Response (EDR) with 101 reviews while Symantec Endpoint Detection and Response is ranked 25th in Endpoint Detection and Response (EDR) with 28 reviews. Intercept X Endpoint is rated 8.4, while Symantec Endpoint Detection and Response is rated 7.6. The top reviewer of Intercept X Endpoint writes "A standard offering with good threat analysis but reduces machine performance". On the other hand, the top reviewer of Symantec Endpoint Detection and Response writes "A highly stable and affordable solution for detecting and preventing security threats". Intercept X Endpoint is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Kaspersky Endpoint Security for Business, SentinelOne Singularity Complete and Seqrite Endpoint Security, whereas Symantec Endpoint Detection and Response is most compared with Microsoft Defender for Endpoint, Trend Vision One, Kaspersky Endpoint Detection and Response Expert, Bitdefender GravityZone EDR and Cortex XDR by Palo Alto Networks. See our Intercept X Endpoint vs. Symantec Endpoint Detection and Response report.
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