ITRS Geneos vs VMware Aria Operations for Applications comparison

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4,407 views|2,309 comparisons
96% willing to recommend
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2,486 views|2,203 comparisons
90% willing to recommend
Comparison Buyer's Guide
Executive Summary
Updated on Jun 29, 2023

We performed a comparison between ITRS Geneos and VMware Tanzu Observability by Wavefront based on real PeerSpot user reviews in five categories. After reading all of the collected data, you can find our conclusion below.

  • Ease of Deployment: ITRS Geneos has a complex initial setup that may require onsite support for weeks and may take longer to fully implement, potentially requiring professional services. On the other hand, VMware Tanzu Observability by Wavefront's difficulty depends on user familiarity, but with experience and team involvement, the setup can be streamlined.
  • Features: Comparing ITRS Geneos and VMware Tanzu Observability by Wavefront, ITRS Geneos provides customizable monitoring that is proactive and in real-time, while also being stable, user-friendly, and adaptable to low-latency systems. On the other hand, VMware Tanzu Observability by Wavefront is easy to deploy, integrate, and supports container platforms, and is known for its speed, visibility, and scalability.
  • Pricing: ITRS Geneos is reasonably priced for banks, but may not be affordable for other industries. VMware Tanzu Observability by Wavefront can be costly, but is a valuable investment for those who want to avoid the time and effort required to construct their own systems with open-source tools.
  • Service and Support: ITRS Geneos receives positive feedback from customers regarding their technical support and efficient ticketing system, although some express dissatisfaction with slow response times. On the other hand, opinions on VMware Tanzu Observability by Wavefront's customer service are mixed, with some users having positive experiences and others finding it average.
  • ROI: ITRS Geneos is beneficial for proactive alert management and reducing high-severity incidents. On the other hand, VMware Tanzu Observability by Wavefront provides faster issue resolution, optimized infrastructure, and improved application performance. 

Comparison Results: ITRS Geneos offers more comprehensive monitoring and management capabilities, with real-time monitoring, proactive alerting, and customization options, making it the preferred solution. VMware Tanzu Observability by Wavefront is praised for its ease of deployment and integration with container platforms, but has higher licensing costs and a consumption-based billing model that can be difficult to estimate.

To learn more, read our detailed ITRS Geneos vs. VMware Aria Operations for Applications Report (Updated: March 2024).
768,578 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The Netprobe is so lightweight compared to the agents that most monitoring tools use. It's really superior to the competition. The agent that is used by almost every competitive tool takes a lot more system resources. It's slower and it requires a greater effort and more compromises in terms of security to install on the monitored servers. With Geneos, because it lives outside the code, it is far easier and far less taxing on the monitored systems.""ITRS can define rules to alert when certain parameters that you monitor breach a threshold. Rules can be configured to fire recovery actions automatically to clear the alert""It's also easy to implement. The implementation of Geneos is very easy and interesting. It's not complicated. It's very quick to implement. The installation is very easy. There are many topics about ITRS Geneos that explain more about the features of the function of Geneos.""I would say that it is an easy-to-use monitoring tool. Amongst the available monitoring tools, it is a really good option.""ITRS uses SNMP to communicate with our devices as well as SNMP net probes installed on our servers.""The clean and colorful UI and easy to use options like snooze and active times.""One of the best aspects of Geneos is that it has a broad scope and can cover a lot of use cases. You can write your own scripts to monitor really specific things. And the rules that you can put in place can be quite complex for the alerts.""In my experience, being able to monitor our databases is a valuable feature as we can create our own queries and aren't reliant on the in-built ones."

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"VMware comes with a support team, and if you have trouble, you can easily create a ticket, and VMware will help you. Therefore, the best aspect is the support.""People are very pleased with the implementation.""For us, the ease of deployment in combination with TMZ was the most important part because we don't have to manually deploy a complex monitoring solution. We can more or less do that with the click of a button, and we are not dependent on the developers to provide us with all the necessary features and functions to make that work. We can just deploy it on a workload cluster and monitor at least a good part of the workload. If we want to go into detail, we clearly need to make changes, but for a good part of application monitoring, it gives us good insights.""Tanzu itself, integrated with multiple solutions, bestows support and security upon a container platform, especially when it comes to managing open-source container platforms such as Kubernetes.""This solution allows me to have true visibility for any metrics when it comes to my cloud, and private.""The solution is great for virtualization and preparing the infrastructure in Tanzu to test products. It's very fast and has good visibility.""The most valuable aspects of the solution are its ease of use and its ease of implementation.""The features I find most valuable is the querying and alerting capabilities."

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Cons
"Sometimes, if there is a lot of data coming onto the servers, we have observed a little bit of slowness on the gateway servers which are doing the ITRS dashboard monitoring.""​It needs to be easier to configure, especially with the JMX plugins.​""For the solution to stay relevant in the cloud-based monitoring environment Geneos needs more plug-ins with more features. Instead of offering clients workarounds, the solution should have a cloud-based out-of-the-box version.""Their cloud monitoring solution needs to be improved. I have already given them the feedback that it's not capable of meeting the latest technology needs.""Mobile phone integration is probably not as rich as it could be.""We all look at the same things - CPU, disk space, paging stats, service status with RAG status on each. That could be provided straight out, saving significant time.""They have the Webslinger solution where you can see when something is alerting. It's a little bit cumbersome.""Data visualization – real time and historical – is a weakness."

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"The main problem I have is that the license cost is very high.""The implementation is a long process that should be improved.""Its billing model is consumption-based. I understand the consumption-based model, but it is not necessarily easy to estimate and guess how many points or how much we are going to consume on a specific application up until we get to that point. So, for us, it would be helpful to have more insights or predictability into what we can expect from a cost perspective if we are starting to use specific features. This can potentially also drive our consumption a bit more.""In the new version, I would love to see more prediction capabilities. It would be great if one could see the alerts get a little more enriched with information and become more human-friendly instead of the technical stuff that they put in there. I think those would be really awesome outcomes to get.""It could use a URL document server. Everything in the market is moving towards automation and everybody's looking for the single click operations as well relational data locality.""The documentation and integration with Kubernetes could be improved.""I would like to see integration with Kubernetes cluster and APIs so that you can manage the entire stack.""They could make it more easy to plug-in data so that a nontechnical person will be able to use it, like accountants or finance people. That way they don't have to ask us."

More VMware Aria Operations for Applications Cons →

Pricing and Cost Advice
  • "You will get the best price if you get a single global deal."
  • "The product is priced quite high. There are pricing options for customers based on the size of the environment and plug-ins used by the monitoring system."
  • "Pricing and licensing is based on the requirements."
  • "The licensing cost may seem expensive upfront. However, the service is outstanding, the tool does things that no other tools can do, and the customizability more than makes up for the cost of licensing."
  • "Pricing is the touchy subject, even here. Upper management always wants us to find a cheaper solution. But we have so much integrated with ITRS... It's expensive, but it does its job very well. And you set it and go."
  • "It is expensive. They have to look at the model around when we move to cloud and how that's going to work. The licensing cost does pay off because of the improvements in support to our business."
  • "When I first came in, their pricing was very high. ITRS had a high expectation of what their price should be based on perceived value. I think they have been realizing, more recently, that there are other competitors, so their pricing is a lot better. Licensing for on-premise is okay, however I feel there is quite some work to be done for cloud and containers. We're still working with them to try and work out what that pricing should look like."
  • "Given our spend and the amount of service we have in it, the pricing is quite reasonable."
  • More ITRS Geneos Pricing and Cost Advice →

  • "Different locations require different setups. In your terms, around 300 to around 400K USD."
  • "I don't have the details. In our case, there is a mixture in place. We have production usage, and we are also doing training for VMware. So, we also have a training instance. It is worth the money you would spend on it. That's because if you were to build all of this yourself by using some of the open source tools, then you would need a lot of time."
  • "The licensing costs are very high, particularly when you consider that we have to purchase a level 1 license for every integration, such as the load balancer, HAProxy, and the MSSP. And if you want to use vSAN, that's another license. Then, of course, Tanzu Observability has its own separate license."
  • "I would rate the pricing as three out of five."
  • More VMware Aria Operations for Applications Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:I would say that it is an easy-to-use monitoring tool. Amongst the available monitoring tools, it is a really good option.
    Top Answer:The pricing is high. Licensing fees might be around 500$ per server monthly.
    Top Answer:ITRS Geneos is a legacy system. It predicts or provides proactive measures once an issue is resolved. It doesn't offer any predictive capabilities or root cause analysis. They throw a lot of data if… more »
    Top Answer:VMware comes with a support team, and if you have trouble, you can easily create a ticket, and VMware will help you. Therefore, the best aspect is the support.
    Top Answer:It's hard to set up Tanzu clusters. It's hard to do a POC. Once you set up a customer's environment, you easily see the problems. The initial setup should be easier and more seamless.
    Ranking
    Views
    4,407
    Comparisons
    2,309
    Reviews
    10
    Average Words per Review
    1,486
    Rating
    8.2
    Views
    2,486
    Comparisons
    2,203
    Reviews
    4
    Average Words per Review
    549
    Rating
    8.3
    Comparisons
    Also Known As
    Geneos
    Tanzu Observability, Wavefront, Wavefront by VMware, VMware Tanzu Observability
    Learn More
    Overview

    ITRS Geneos is a real-time monitoring tool designed for managing increasingly complex, hybrid and interconnected IT estates.

    Built with financial services and trading organisations in mind, it collects a wide range of data relating to server performance, infrastructure, trading, connectivity and applications, and analyses it to provide relevant information and alerts in real time.

    Geneos can give full stack visibility across highly dynamic environments and presents all the information through a single pane of glass and its configurable and customisable dashboards provide end-to-end visibility to both technical and business users.

    For more information, please visit https://www.itrsgroup.com/products/geneos

    VMware Tanzu Observability by Wavefront is a powerful tool for monitoring and analyzing the performance and availability of applications and infrastructure in real-time. 

    With its comprehensive monitoring capabilities, visualizing and analyzing data becomes effortless. The real-time alerting system ensures timely issue resolution, while scalability and a user-friendly interface provide a seamless experience for smooth operations.

    Sample Customers
    ITRS Geneos is used by over 170 financial institutions, including JPMorgan, HSBC, RBS, Deutsche Bank and Goldman Sachs. Clients range from investment banks to exchanges and brokers.
    1. Atlassian 2. Cisco 3. Databricks 4. DigitalOcean 5. Equinix 6. Fidelity Investments 7. Google 8. Hewlett Packard Enterprise 9. Honeywell 10. IBM 11. Intel 12. JetBlue Airways 13. LinkedIn 14. Lyft 15. Mastercard 16. Microsoft 17. MongoDB 18. Netflix 19. Nvidia 20. Oracle 21. PayPal 22. Pinterest 23. Qualcomm 24. Red Hat 25. Salesforce 26. SAP 27. Spotify 28. Square 29. TMobile 30. Twitter 31. Uber 32. VMware
    Top Industries
    REVIEWERS
    Financial Services Firm92%
    Computer Software Company5%
    Marketing Services Firm3%
    VISITORS READING REVIEWS
    Financial Services Firm75%
    Computer Software Company5%
    University3%
    Comms Service Provider3%
    VISITORS READING REVIEWS
    Financial Services Firm17%
    Computer Software Company16%
    Manufacturing Company6%
    Government6%
    Company Size
    REVIEWERS
    Small Business11%
    Midsize Enterprise21%
    Large Enterprise68%
    VISITORS READING REVIEWS
    Small Business7%
    Midsize Enterprise6%
    Large Enterprise88%
    REVIEWERS
    Small Business30%
    Midsize Enterprise10%
    Large Enterprise60%
    VISITORS READING REVIEWS
    Small Business19%
    Midsize Enterprise14%
    Large Enterprise68%
    Buyer's Guide
    ITRS Geneos vs. VMware Aria Operations for Applications
    March 2024
    Find out what your peers are saying about ITRS Geneos vs. VMware Aria Operations for Applications and other solutions. Updated: March 2024.
    768,578 professionals have used our research since 2012.

    ITRS Geneos is ranked 11th in Application Performance Monitoring (APM) and Observability with 57 reviews while VMware Aria Operations for Applications is ranked 32nd in Application Performance Monitoring (APM) and Observability with 9 reviews. ITRS Geneos is rated 8.2, while VMware Aria Operations for Applications is rated 7.6. The top reviewer of ITRS Geneos writes "The flexible dashboard sets it apart from competing tools, but it's costly and lacks scalability". On the other hand, the top reviewer of VMware Aria Operations for Applications writes "Easy to deploy, worth the money, and helpful for uptime monitoring and performance insights". ITRS Geneos is most compared with Dynatrace, AppDynamics, Grafana, Prometheus and Datadog, whereas VMware Aria Operations for Applications is most compared with Grafana, Dynatrace, Datadog, Zabbix and Prometheus. See our ITRS Geneos vs. VMware Aria Operations for Applications report.

    See our list of best Application Performance Monitoring (APM) and Observability vendors and best IT Infrastructure Monitoring vendors.

    We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.