We performed a comparison between Jobvite and SmartRecruiters based on real PeerSpot user reviews.
Find out what your peers are saying about SmartRecruiters, Zoho, Greenhouse and others in Applicant Tracking and Recruiting Software."It has a really nice scheduling feature, which is very valuable for scheduling interviews. It is an automated feature and one of my favorite things about Jobvite. The other thing that I like about Jobvite is customer service. Their customer service is amazing, and they're constantly improving it and making it better. Jobvite also integrates with LinkedIn."
"Having an applicant tracking system like Jobvite helps companies get organized."
"The ability to manage and track candidates in one place, and also when you are scheduling is a plus."
"The feature that I have found most valuable is the interview schedule piece. This allows me to see what interviews are going on. It allows me to put them on my calendar and to track that piece so that I can follow up both with my candidate and with my hiring manager."
"With this solution, I was able to add diversity to my recruiting. I was able to source from multiple locations, and I could show where applicants came from. The reporting tools that are on offer, allowed us to expand our reach. We were able to add meaningful diversity into recruiting."
"The features that were most important for us to have were that it is user friendly and functional, which is definitely the case with SmartRecruiters. Our organization is located in developing countries where the bandwidth and internet stability are not the strongest and SmartRecruiters accommodates this challenge. It was a very big plus that we are able to use the system even in these locations."
"It has a lot of good features. We post all of our jobs through the system, and they have a marketplace where you can share the job post with the job boards they're working with. It is integrated with all the records about from where the applications are coming. We have all of our candidates gathered there. We can set up our own hiring processes depending on the type of job and then move them through the process there. It is also possible to involve hiring managers and give them access so that they can also track the candidates and have a look at TBE and interact in the system, which is very useful. We also use SmartRecruiters for job approvals before posting the job as well as for offer approvals before sending an offer. We have everything in the system itself, and everything is being tracked, which is very good for us. It is a reliable system, and you can use it for the full cycle of recruitment. You can really adapt it to your processes. When it comes to the configuration, it is easy to configure. Something that is good with SmartRecruiters is that they are always working on improvements. Every quarter, they have different enhancements or product releases, which is something that we appreciate."
"What I really like about it is that it feels minimal, but is also dynamic. There aren't a lot of ways to get lost, which is good."
"With just a click of a button, we can manage the process. Even generating offer letters and obtaining electronic signatures through DocSign are integrated into this application."
"It has a neat functionality built in where it rates candidates. So, before you even look at the resume, you see a rating, and it is based on keywords. For example, it will tell you that an applicant is a frontend engineer and has used React, Angular, etc. It gives you a heads up so that you don't have to go through a hundred resumes on Monday morning eliminating applicants. It will tell you that this applicant's skills match 87%, which is pretty neat. You can skip the ones that are rated 25% or something."
"I used the free version, which I found valuable."
"It is a really user-friendly tool, and its implementation is quite wide. It is very easy to manage users and build your workflows. Overall, it works very well for the customization of the workflows for us. The recruitment team has generally found the whole platform useful. We were looking to kind of expand it by using the CRM functions that it has. However, with COVID and recruitment being on the freeze, we weren't really able to make the most of the tool. They are, however, finding it useful to actually build up their talent pools and client candidates to be able to contact them when we kind of have this freeze off."
"It has very inefficient, integration capabilities with the HRS systems"
"Sometimes it seems, for whatever reason, that not all of the messaging goes through. I don't know if that's an internal email issue or that's an email issue with them. So I will externally follow up a lot of my communication through Microsoft Outlook as my own redundancy to make sure that my messages get out."
"The user experience can be improved."
"Its reporting feature can be improved. Reporting is currently not user friendly, and it is just complicated. If you want specific reports that aren't available within the system, then you have to pay extra. We don't use Jobvite for onboarding or payroll. They have the option, but we don't use them for onboarding or payroll. We strictly use it just for the recruiting cycle. If we did have a more comprehensive package with them, the reporting might not be so bad. One thing that kind of bothers me is the fact that you can have somebody apply to several different requisitions, and the notes don't merge together because it is requisition-focused. In other words, it is not strictly candidate-focused, which is kind of a pain sometimes. You have to go back and forth with the notes if somebody applies, or you could miss some important information."
"There were problems with integrations around other systems and each one had to be custom-built, which took a little while to get set up and running."
"We require greater flexibility for customization with our employer branding. Currently, it is very much driven by the SmartRecruiters design. We are using a SaaS solution, so we are powered by what is in the core product itself. A disadvantage of being a SaaS solution is that there aren't many customization options because you are literally buying it out of the box. You use whatever is offered to you in a box as much as you can, and that might be a problem sometimes because customizations are not achievable. They should definitely improve and provide more flexibility for customizations. For a large organization like ours, they can provide more flexibility on the authorization side of things. They could create a much more flexible way of access and separate the IT or help desk access when they need to go into the system and do some fixes. Currently, it is set up in a way that that you have access for everything or nothing, which is not useful in terms of the separation of duty that we have. There are also other things like matrix, where we can have a better and deeper kind of analysis."
"The major improvement area is how it integrates with other systems. That's where we've had some sort of pain points. They've done a lot of work with their development team in setting up integrations with other types of software like SuccessFactors, which we use, but we have found some glitches there. This is probably where they need to do some work. Sometimes, when it refreshes or there is any sort of update in SmartRecruiters, it has a direct impact on the integrations that we have with other tools. We are not always notified when that takes place. We have had HR say to us, "We've just hired this guy. He is not there in our end board at all. What's going on?" That's when we realized that the integration is actually broken. When we have other solutions like SuccessFactors, it would be very helpful to have knowledge articles for such integrations. We have found some of the templates that we want to use and some of the customizations that we do around the offer letters and the contract letters to be a little bit more difficult, which hasn't made this process any more efficient than it was. We still have to do a bit of manual intervention there. I don't know if it is just our company, but we need to have different clauses and things in place. We have stopped using DocuSign as well, and we are trying to look at other ways of doing that. They are aware of this."
"One thing that has been a bit of a struggle is getting tech support. It is a little more difficult to get support from SmartRecruiters. They want you to have your own in-house person to help you with any issues, whereas with both Lever and Greenhouse, you can just click a button at the bottom of the screen and chat with someone almost instantly."
"The filters are not accurate. The results are inaccurate when filtering multiple criteria, such as country and hiring manager."
"The solution needs to work on a single sign-on."
"Sometimes, there is this language or communication barrier in terms of what the applicants mentioned. SmartRecruiters sometimes has trouble understanding certain types of keywords or has certain types of language, translation, or grammar issues."
"There were limitations with the system that we would have liked, not in the time, but the company in Germany really dictated that. So we couldn't do everything in the system we would have liked to it."
Earn 20 points
Jobvite is ranked 9th in Applicant Tracking and Recruiting Software while SmartRecruiters is ranked 1st in Applicant Tracking and Recruiting Software with 15 reviews. Jobvite is rated 6.0, while SmartRecruiters is rated 8.2. The top reviewer of Jobvite writes "Allows us to manage a large amount of candidates at a large amount of sites and still be very site specific". On the other hand, the top reviewer of SmartRecruiters writes "Efficiently automates tasks but lacks certain features in terms of usability". Jobvite is most compared with , whereas SmartRecruiters is most compared with Workday, Oracle HCM Cloud, SAP SuccessFactors, Greenhouse and Zoho Recruit.
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