Anonymous UserManaging Director at a computer software company
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"We use the cloud version to maintain all the employee records, payroll, etc. We use everything that comes with the HR suite."
"The best features that were working well for us was the Goal Management and Performance Management. They were the most valuable to our organization."
"It's brought to our organization a big big improvement. We would give it a good rating."
"The interface is really useful and it's very easy to combine different information. For example, we can easily get reports that we need. It's very easy to create reports."
"The most important feature is the ability to follow up on the yearly performance of the team. It's very good for management to understand how people are performing."
"The interface is user-friendly. It is very simple and intuitive, so it's good."
"The most valuable feature of this solution is the performance management module."
"The performance of the solution is very good."
"The all-encompassing ability to manage the process cohesively out of the SmartRecruiter system was valuable."
"With this solution, I was able to add diversity to my recruiting. I was able to source from multiple locations, and I could show where applicants came from. The reporting tools that are on offer, allowed us to expand our reach. We were able to add meaningful diversity into recruiting."
"The most valuable feature is the way that they've set it up for collaboration."
"The candidate experience was better because the whole process was there."
"What I really like about it is that it feels minimal, but is also dynamic. There aren't a lot of ways to get lost, which is good."
"I used the free version, which I found valuable."
"The features that were most important for us to have were that it is user friendly and functional, which is definitely the case with SmartRecruiters. Our organization is located in developing countries where the bandwidth and internet stability are not the strongest and SmartRecruiters accommodates this challenge. It was a very big plus that we are able to use the system even in these locations."
"I found the core product quite useful. It is easy to use and quite user-friendly. They have also got other options, such as CRM and HRS. They have other versions such as smart distribute, which is an HRS type of system to analyze and get permissions needed from the applicants. In terms of pricing, SmartRecruiters is much better than its competitors."
"Analytics could use some work."
"They should improve the reports."
"We have many interruptions and disconnection points into processes, which is why we are looking to another solution. We are not so happy with the system. We believe we have in the market better solution, so we are looking for alternatives but so far the system has been used a lot."
"Some of the screens aren't that user-friendly, older employees especially have a hard time with it. They have some problems with it."
"LMS, Learning Management Systems, needs improvement because there were some stability problems."
"There should be more connectivity with other systems."
"The GUI needs to be enhanced to be in line with the latest and complete version of the solution."
"he user interface could be improved."
"There were limitations with the system that we would have liked, not in the time, but the company in Germany really dictated that. So we couldn't do everything in the system we would have liked to it."
"Around 2015 and into '17, I worked at a federal contractor. I had to switch to a different applicant system as I didn't know if SmartRecruiters was OFCCP compliant, which is something that, as a US-based federal contractor, you have to ensure. They should work to appeal to the contractor industry and get the product OFCCP compliant."
"There were problems with integrations around other systems and each one had to be custom-built, which took a little while to get set up and running."
"We ran into some serious issues related to language barriers."
"The solution needs to work on a single sign-on."
"SmartRecruiters' on-click application process could be better."
"Some features are not as straightforward or user friendly to implement."
"Sometimes, there is this language or communication barrier in terms of what the applicants mentioned. SmartRecruiters sometimes has trouble understanding certain types of keywords or has certain types of language, translation, or grammar issues."
"The licensing fees are based on the number of modules that are being used, and the number of users."
"I don't want to comment on the license cost, to be honest. It could be about $1,000 approximately per customer. However, it's very flexible in terms of the licensing costs depending on the volume and depending on the deal of installation."
"If you go by best practices and do it right from the outset, the setup won't be a costly endeavor. In terms of setup, there is a lot of flexibility compared to three years ago."
"It could be cheaper."
"Back in 2018, when I engaged with their sales, they wanted to charge around $10,000 for an annual subscription. Depending on your organization, that either could or couldn't be expensive. I personally think it's a fair price. However, I engaged them and negotiated a lower price with them. I think I got closer to $6,000. It came with a commitment of three years."
"There were implementation costs in the first year to get everything set up and running, and then they have various modules on top, which are optional and available at an extra charge."
"SmartRecruiters is much better than its competitors. Considering the type of features and services it provides, it is probably one of the best solutions in the market. Others may offer a similar price, but their services won't be that good or the user-friendliness won't be that great. The licensing works based on how many users are there in a company. If you are using other functionalities, like CRM and HRS, the price increases."
"I haven't been so involved with pricing, so I don't have all details, but I know that we are paying per head when it comes to different countries. There is an additional fee for new features that they release. If it is something that we would like to use, we need to pay some extra for it."
"They are pretty competitive. As the product matures, it has much more functionality and different pricing models. It can relatively cost a lot more if you want to use additional features, but, in general, it is competitive in the industry. We work on a yearly license agreement based on the company size. There are the support costs, which are a part of the additional cost based on the percentage of the licensing fee. So, it has a license plus support cost. Then, of course, there are other add-on options that we can purchase and procure whenever we want to based on certain negotiated arrangements."
SAP SuccessFactors is ranked 2nd in Talent Acquisition with 21 reviews while SmartRecruiters is ranked 5th in Talent Acquisition with 11 reviews. SAP SuccessFactors is rated 8.0, while SmartRecruiters is rated 8.2. The top reviewer of SAP SuccessFactors writes "Highly flexible and gives full visibility into our workforce management processes". On the other hand, the top reviewer of SmartRecruiters writes "Dynamic with great centralization of resources and excellent collaboration capabilities". SAP SuccessFactors is most compared with SAP HCM, Workday, Oracle HCM Cloud, PeopleSoft and Oracle Taleo, whereas SmartRecruiters is most compared with Avature ATS. See our SAP SuccessFactors vs. SmartRecruiters report.
See our list of best Talent Acquisition vendors.
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