We all know it's really hard to get good pricing and cost information.
Please share what you can so you can help your peers.
They are pretty competitive. As the product matures, it has much more functionality and different pricing models. It can relatively cost a lot more if you want to use additional features, but, in general, it is competitive in the industry. We work on a yearly license agreement based on the company size. There are the support costs, which are a part of the additional cost based on the percentage of the licensing fee. So, it has a license plus support cost. Then, of course, there are other add-on options that we can purchase and procure whenever we want to based on certain negotiated arrangements.
I haven't been so involved with pricing, so I don't have all details, but I know that we are paying per head when it comes to different countries. There is an additional fee for new features that they release. If it is something that we would like to use, we need to pay some extra for it.
SmartRecruiters is much better than its competitors. Considering the type of features and services it provides, it is probably one of the best solutions in the market. Others may offer a similar price, but their services won't be that good or the user-friendliness won't be that great. The licensing works based on how many users are there in a company. If you are using other functionalities, like CRM and HRS, the price increases.
I wasn't involved in the pricing part of the deployment and therefore do not know what the company pays for the product, or how often they are charged. I'm also not sure of any extra charges beyond the standard licensing fee.
I was not involved with the licensing of this solution.
There were implementation costs in the first year to get everything set up and running, and then they have various modules on top, which are optional and available at an extra charge. From my perspective, there was not a lack of functionality. They have modules for large parts of the system that they will charge for separately. There were certain things that we didn't pay for, so we didn't have access to These included things like a candidate relationship management database and I think they have various AI tools as well, but that's 'opt-in' if you want it. In my previous role, when I was using SmartRecruiters, we were a registered charity in the UK, so they offered a fairly significant discount on that, which was really appreciated. Had it not been for that then it definitely would've been out of our price range. By comparison, it's close to the same price as what I'm paying for my current solution in my current organization. With that charity discount, it definitely makes things more palatable. I think otherwise in terms of the market, where they sit in the marketplace, they are definitely towards the higher end of things.
Back in 2018, when I engaged with their sales, they wanted to charge around $10,000 for an annual subscription. Depending on your organization, that either could or couldn't be expensive. I personally think it's a fair price. However, I engaged them and negotiated a lower price with them. I think I got closer to $6,000. It came with a commitment of three years. I don't recall if there were extra costs beyond the main license. Ther might have been for a certain level of extra functionality.
I wasn't exposed to the pricing. it was handled by the global implementation team.
What do you like most about SmartRecruiters?
Thanks for sharing your thoughts with the community!
I am currently using SmartRecruiters for talent acquisition. I'm considering moving To SAP SuccessFactors and would love to get some feedback about it:1. What are the limitations of SuccessFactors?2. Do we have to pay for the career page and ATS?3. Is posting to job boards free?4. Can one create job alerts?
Any feedback will be appreciated!