We performed a comparison between JumpCloud and VMware Identity Manager based on real PeerSpot user reviews.
Find out in this report how the two Identity and Access Management as a Service (IDaaS) (IAMaaS) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The interface is clean and user-friendly. Setting up new devices or setting up new users inside the system is easy. Also, it integrates with Office 365, which is pretty much a must for our organization."
"After deploying to the cloud, we had remote device management on all of our corporate laptops."
"The UI is intuitively easy to use. It is easy to set up a user. I have found the group management to be pretty simple. You can group users, then assign them to groups of systems, and that relationship allows us to ease the management burden."
"The most valuable features of JumpCloud are flexibility, policy management for devices, and device patch management. For example, we can limit access to devices only in Chile or send a number of commands to the devices to manage them."
"The product enables device management."
"JumpCloud enables different kinds of connections and enables employees or subcontractors not within the company to connect to our network securely."
"The whole product is great. The device management is amazing. The fact that you can basically set up an entire machine without having the machine in front of you is most valuable."
"I am impressed with the product's remote access which allows admins to control endpoints which is a timesaver."
"Its value is when you use it with a Workspace ONE UEM solution as it is part of the ecosystem for VMware Workspace ONE."
"One of the features that I enjoyed most was the integration with Azure AD because I could use VMware Identity Manager to standardize the User Principal Name coming from Active Directory. You have Azure AD Connect to do that. In between, if you have vIDM handling it, you can easily get the synchronization of users into your VM and standardize the User Principal Name. If you require quality assurance for handling it, you can actually count on the vIDM to do so. That was one of the main things I enjoyed about the product."
"The most valuable features in VMware Identity Manager for me are the control groups and rules."
"The most valuable feature is single sign-on."
"The most valuable feature is the User Experience Designer, which has been very helpful for our project."
"The solution is stable."
"Zero Trust implementation is a great feature."
"It helps the end users to work on the road without needing to set up all kinds of VPN connections"
"JumpCloud can improve in its synchronization of identities. More specifically, groups with Office 365. They've been working on it, but it's not where I would necessarily like it to be."
"JumpCloud could improve the compatibility with other devices and operating systems. For example, the solution only works well with Mac and some Linux devices. It does not work for mobile devices, such as Android."
"A nice feature called patch management with different kinds of licensing is not included in JumpCloud."
"Lacks the ability to have various VPN applications."
"For improvement, the tool should introduce more customization options."
"The product needs to create its own self-service feature which has been requested by all the admins in the community."
"They need more straightening of the SSO capabilities."
"The capability to get alerts would be great when CPU or RAM is high on an endpoint, or when a disk is failing. It would be great to get an alert rather than having to go looking for it."
"vIDM could be improved with the multi-tenant capabilities that VMware tends to offer—features like customization branding and the integration of the app catalog based on the branding. Since the integration has been at top-level OGs, you were not able to then do rebranding if you were required to use specific user groups to highlight specific applications. At the time, I was personally opening feature requests for these things. I haven't worked with the latest release, so I don't know if these features were already deployed or not."
"The security features could always use improvement, although there has already been a huge improvement from years ago."
"Many of the features that exist in Active Directory do not exist in Identity Manager, which means that people depend on Active Directory."
"We have a lot of problems when it comes to integrating with Active Directory."
"I would like better integration for deploying programs with binary files."
"There are a lot of difficulties whenever people have a lot of configurations in it, basically related to security certificate configurations and integration with VMware Horizon."
"The mobile SSO doesn't work as well on Android."
"The database gets corrupted when used in the cluster. Sometimes it works, sometimes it doesn't."
JumpCloud is ranked 5th in Identity and Access Management as a Service (IDaaS) (IAMaaS) with 16 reviews while VMware Identity Manager is ranked 15th in Identity and Access Management as a Service (IDaaS) (IAMaaS) with 12 reviews. JumpCloud is rated 8.6, while VMware Identity Manager is rated 7.6. The top reviewer of JumpCloud writes "Time saving, effective cloud directory and single sign-on authentication, with rapid implementation". On the other hand, the top reviewer of VMware Identity Manager writes "A tool that needs to improve scalability but is useful to manage user". JumpCloud is most compared with Microsoft Entra ID, Google Cloud Identity, Microsoft Intune, Cisco Duo and Scalefusion, whereas VMware Identity Manager is most compared with CyberArk Privileged Access Manager, Microsoft Entra ID, Cisco ISE (Identity Services Engine), Fortinet FortiAuthenticator and ForgeRock. See our JumpCloud vs. VMware Identity Manager report.
See our list of best Identity and Access Management as a Service (IDaaS) (IAMaaS) vendors and best ZTNA as a Service vendors.
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