We performed a comparison between Salesforce Sales Cloud and Verint Open CCaaS based on real PeerSpot user reviews.
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Salesforce Sales Cloud is ranked 3rd in CRM with 94 reviews while Verint Open CCaaS is ranked 6th in Workforce Engagement Management. Salesforce Sales Cloud is rated 8.4, while Verint Open CCaaS is rated 0.0. The top reviewer of Salesforce Sales Cloud writes "Vast, configurable, and offers great ROI". On the other hand, Salesforce Sales Cloud is most compared with Microsoft Dynamics CRM, SAP CRM, Oracle E-Business Suite, SAP ERP and IQVIA Orchestrated Customer Engagement, whereas Verint Open CCaaS is most compared with Genesys Cloud CX, Aspect Workforce Optimization, Calabrio WFM, Avaya Workforce Engagement and NICE Workforce Optimization.
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