We performed a comparison between Kaseya VSA and Splunk Enterprise Security based on real PeerSpot user reviews.
Find out what your peers are saying about NinjaOne, Kaseya, TeamViewer and others in Remote Monitoring and Management (RMM)."When compared to what we were previously using, one of the most appealing features is that it combines remote control, patch management, and software management into a single portal."
"Provides efficient automation."
"I like the Live Connect module provided by Kaseya. It is a powerful module. I also like the Agent Procedure module. We work with it most of the time."
"The most valuable piece of the puzzle for me is what they call Live Connect. It is the piece that allows you to support an end-user without having to take the keyboard and mouse."
"Being able to connect to client computers without them necessarily needing to be there and being able to put in the patches and manage different information systems is valuable."
"The most valuable features of Kaseya VSA are remote control, live connect, and automation."
"The ease of access and ease of use was great."
"The most valuable features of the solution are its ability to offer control remotely to its users and provide patching capabilities to users."
"The most valuable features in Splunk are the search function and the ability to run selected session reports. The session reports are important because I can use them to see what is going on in our environment weekly. Additionally, we can use the graph to see how often that particular event is happening."
"You can run reports against multiple devices at the same time. You are able to troubleshoot a single application on a thousand servers. You can do this with a single query, since it is very easy to do."
"It is quite extensible. It is a platform that we can build our use instead of each case instead of each case being limited or restricted to each capability. This is probably the best feature."
"The initial setup is simple, not very complex. Initial deployment takes around 10 to 15 minutes to set up the entire base for Splunk including all three tiers."
"To get visibility from your network devices, servers, and security devices is a great feature."
"It's better than IBM, in my opinion, because it's an independent entity."
"The varied prebuilt feature is the most valuable because it ensures that we have complete coverage over all of the key questions."
"It provides a lot of analytics with the underlying AI engine, and it is a lot easier than other solutions. There are some products that do automated AI-based detection and drawing up charts, but for network monitoring and all of the monitoring aspects, it is quite a nice tool. It is very convenient for business users because they get more or less a lot of data readily available. If you're familiar with the Splunk query language, you can pretty much do whatever you want."
"The user interface is somewhat outdated."
"Kaseya VSA could be improved with more features to support the latest operating systems."
"We actually upgraded the solution due to the fact that we needed the support for Apple devices. We haven't had a chance to test that part of the product just yet, however, that was our biggest criticism of the product prior to this most recent update."
"I would like to see improved virtual infrastructure management."
"If you compare with other products, Manage Engine has some features that we like but are not present in Kaseya."
"The audit and KNM tools could improve."
"The response to bugs is slow and software improvement comes slowly too. The lack of response to our feature requests made it feel like they were going into a black hole. Additionally, when we encountered bugs or issues with the VSA, they were slow to respond to those too."
"It never functioned as intended."
"The UI could be better. This is applicable to Splunk in general. I know that a lot of people who get their hands on Splunk are hesitant to use it just because they find it overwhelming. There are a lot of options."
"It works as intended for us, and we are getting everything that we need out of it. If anything, its initial setup can be improved a bit."
"When we do a rollout from the server or host or anything, we'd like to see more automation. It would save us time."
"The prices are complicated as we operate in a small third-world country."
"The integration could be a bit better. They charge for certain integrations."
"The setup time is quite long."
"Splunk could improve its default machine-learning models. Also, Splunk Enterprise's native threat intelligence isn't that good. I prefer a custom threat intelligence model."
"It's costly."
Kaseya VSA is ranked 2nd in Remote Monitoring and Management (RMM) with 29 reviews while Splunk Enterprise Security is ranked 1st in Security Information and Event Management (SIEM) with 228 reviews. Kaseya VSA is rated 7.6, while Splunk Enterprise Security is rated 8.4. The top reviewer of Kaseya VSA writes "Single portal management, cost-saving, with thorough technical support". On the other hand, the top reviewer of Splunk Enterprise Security writes "It has a drag-and-drop interface, so you don't need to know SQL or Java to construct a query ". Kaseya VSA is most compared with Microsoft Configuration Manager, ConnectWise Automate, NinjaOne, Microsoft Windows Server Update Services and Datto Remote Monitoring and Management, whereas Splunk Enterprise Security is most compared with Wazuh, Dynatrace, IBM Security QRadar, Elastic Security and Microsoft Sentinel.
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