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2,064 views|1,093 comparisons
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3,640 views|2,240 comparisons
Most Helpful Review
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Find out what your peers are saying about Paessler AG, Zabbix, SolarWinds and others in Network Monitoring Software. Updated: August 2020.
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Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
One of the valuable features is the intuitive nature of building out reports, and then triggering actions based on specific metrics from those reports. It has a really good UI and the ability to surface data through the reporting functions is pretty good. That's helped a lot in the security space.We're pretty happy with the API functionality. It's web, and it's very simple to set up queries. It has served us well and you don't need to be an expert on the API or the product to set these things up.The most valuable features have been anything around traffic engineering: being able to determine the source or destination of a surge of traffic, whether it's DDoS-related, or a customer just happened to have a sudden uptick in traffic. Being able to tell where that's coming from or where it's going to enables us to do things based on that.The most valuable feature is being able to pull traffic patterns; to and from destinations. We're able to understand where our traffic is going, our top talkers from an AS set, as well as where our traffic's coming from.I am able to do a lot of work on the visualization end to create different visualizations and different ways to get information out of it.The drill-down into detailed views of network activity helps to quickly pinpoint locations and causes. All the information is there.Having the API access allows us to do a great deal of automation around a lot of our reporting and management tools.We're also using Kentik to ingest metrics. It's a useful feature, and its response time, whenever we're pulling back the data, is higher than our on-prem solution.

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The most valuable aspect of the solution was the ability to see how the connection quality is between the sites and get an alert if it was turning bad.

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Cons
I believe they're already working on this, but I would love for them to create better integrations from network flow data to application performance — tracing — so that we could overlay that data more readily. With more companies going hybrid, flow logs and flow data, whether it be VPC or on-prem, matched with application performance and trace data, is pretty important.We asked for a way, regarding the potential networks that exist, to hook Kentik up with external tools like peering DBs to correlate things together and see what we can do... This is all in the [next] beta now.They're moving more in a direction where they are saying, "Hey, here's information that you may be interested in or may a need," before the question has to explicitly be asked. Continuing to move in that direction would be a good thing.The only downside to Kentik, something that I don't like, is that it's great that it shows you where these anomalies lie, but it's not actionable. Kentik is valuable, don't get me wrong, but if it had an actionable piece to it...I would like to see them explore the area of cost analysis.There is room for improvement around the usability of the API. It's a hugely complex task to call it and you need a lot of backing to be able to do it. I should say, as someone who's not in networking, maybe it's easier for people who are in networking, but for me that one part is not very user-friendly.I've checked out the V4 version of the interface and it's still a little bit clunky for me to use. I still go back to the old interface. That's definitely one that they still need to work on. It doesn't seem like everything that you get in the V3, the older interface, is there. For instance, I was trying to add a user or do the administrative tasks in V4, and I couldn't figure out where I was supposed to do that.

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It would be nice if the solution covered other areas like server monitoring.

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Pricing and Cost Advice
We have an annual contract with Kentik that we renew each year for a set number of licenses. We also have some burstable licenses which we can spin up and spin down, and those are paid as they are used.

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Ranking
19th
Views
2,064
Comparisons
1,093
Reviews
7
Average Words per Review
2,144
Avg. Rating
9.3
41st
Views
3,640
Comparisons
2,240
Reviews
1
Average Words per Review
319
Avg. Rating
8.0
Popular Comparisons
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Kentik
ThousandEyes
Overview

Kentik's AIOps Network Traffic Intelligence platform unifies network operations, performance, security, and business intelligence. 

With a purpose-built big data engine delivered as public or private SaaS, Kentik captures a high-resolution view of actual network traffic data and enriches it with critical application and business data, so every network event or analysis can be tied to revenue & costs, customer & user experience, performance & risk.

ThousandEyes is a Network Intelligence platform that delivers visibility into every network an organization relies on, whether public or private. ThousandEyes enables users to optimize application delivery, end-user experience and ongoing infrastructure investments.

With cloud, enterprises can innovate much faster, but the growing number of cloud and SaaS applications means that more apps are being delivered over the Internet. This increases dependence on the Internet, a public “best effort” network, and other third-party infrastructures, substantially reducing the ability of IT teams to predict, visualize and control operational behavior. This results in a chaotic and unmanageable IT environment, making issue resolution a time-consuming ordeal, potentially impacting reputation and revenue. ThousandEyes has innovated an approach based on an unmatched distribution of smart agents across the Internet and enterprise, providing visibility all the way to the end user. ThousandEyes gathers and analyzes massive volumes of Network Intelligence data from all of these vantage points, enabling organizations to solve even their most obscure performance problems in minutes. By using ThousandEyes in the planning and testing phases of cloud adoption, customers can also strategically identify and fix underlying problems before production deployment of business-critical applications.

The ThousandEyes solution is ubiquitous across industry sectors, and since launching in mid-2013, customers have come from a diverse set of industry sectors, which include Silicon Valley technology companies, financial services, healthcare, pharmaceuticals, retail, manufacturing and education.

Offer
Learn more about Kentik
Learn more about ThousandEyes
Sample Customers
Pandora, Yelp, Neustar, Box, University of Washington, Zoom, Tata, and Cogent. Wayfair, GitHub, Craigslist, Comcast, SurveyMonkey, Lyft, Box, HP, Zendesk, IO Data Centers, Good Technology, NNTCommunications, Proofpoint, Schneider, Crowdstrike, Avera, Pitney Bowes, InstartLogic, Shutterfly, Shutterstock, Condé Nast, Roche, Jive, Actelion, Brocade, Infor, Okta, JLL, DigitalOcean, Zuora, NetSuite, CloudFlare, One, DemonWare, Quantcast, Carbonite, CareerBuilder, Prosper, Oscar, Slack
Top Industries
REVIEWERS
Comms Service Provider43%
Media Company14%
Music Company14%
Computer Software Company14%
VISITORS READING REVIEWS
Computer Software Company39%
Comms Service Provider12%
Government12%
Construction Company8%
VISITORS READING REVIEWS
Computer Software Company31%
Comms Service Provider27%
Insurance Company5%
Media Company4%
Find out what your peers are saying about Paessler AG, Zabbix, SolarWinds and others in Network Monitoring Software. Updated: August 2020.
431,275 professionals have used our research since 2012.
Kentik is ranked 19th in Network Monitoring Software with 7 reviews while ThousandEyes is ranked 41st in Network Monitoring Software with 1 review. Kentik is rated 9.2, while ThousandEyes is rated 8.0. The top reviewer of Kentik writes "Gives us detailed NetFlow records and the ability to visualize them in multiple ways". On the other hand, the top reviewer of ThousandEyes writes "Good for monitoring connection quality; very stable and easy to implement". Kentik is most compared with Arbor DDoS, Plixer FlowPro, SolarWinds NPM, Plixer Scrutinizer and ExtraHop Performance Platform, whereas ThousandEyes is most compared with SolarWinds NPM, SolarWinds TraceView, LiveAction LiveNX, AppNeta and ExtraHop Performance Platform.

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