Kentik Reviews

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Real User
Director, Backbone Engineering at a software R&D company with 10,001+ employees
Oct 07 2019

What is most valuable?

The analytics part is really important for me. I have seen some things pop up periodically that I did not expect, so it is important for me to dig into them. The ability for me to look at the traffic… more»

How has it helped my organization?

We had an event with one of our service centers, internally, and we were able to get them to understand that they were causing adverse effects for our customers on our circuits because they were… more»

What needs improvement?

I've checked out the V4 version of the interface and it's still a little bit clunky for me to use. I still go back to the old interface. That's definitely one that they still need to work on. It… more»

What's my experience with pricing, setup cost, and licensing?

I believe pricing is by device, the number of devices with BGP sessions, and then by the amount of flow you expect from that device, if I remember correctly. We did ours on a yearly basis. That was… more»

If you previously used a different solution, which one did you use and why did you switch?

We have DDoS mitigation providers but they don't really provide the analytics. They detect and mitigate, but they don't really provide you any information on what's really happening. At my previous… more»

What other advice do I have?

Carefully analyze your routers and how much flow they're sending to a collector. I would also suggest if you can minimize the number of routers that have to send BGP, so you have a good enough view of… more»
Real User
Manager, Automation Tools at a tech services company with 1,001-5,000 employees
Oct 08 2019

What is most valuable?

The queries, in general, are great, being able to add tagging to the flows. Having the API access allows us to do a great deal of automation around a lot of our reporting and management tools. I'm the… more»

How has it helped my organization?

Before using the solution, we had to do all these manual tasks, such as running all these queries manually, and building our tech cost-report used to be a two or two-and-a-half-week effort. Using… more»

What needs improvement?

There is room for improvement around the usability of the API. It's a hugely complex task to call it and you need a lot of backing to be able to do it. I should say, as someone who's not in… more»

What's my experience with pricing, setup cost, and licensing?

We have an annual contract with Kentik that we renew each year for a set number of licenses. We also have some burstable licenses which we can spin up and spin down, and those are paid as they are… more»

If you previously used a different solution, which one did you use and why did you switch?

We're also using a competitor, Druid, which is an open-source version that we host on-prem. So we're actually doing both cloud and on-prem solutions. At the moment we use each solution to verify the… more»

What other advice do I have?

Rely on the customer service reps. That would be my biggest piece of advice because they've got all the good tips and tricks. The user base of Kentik in our company is very small, about 15 people or… more»

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User Assessments By Topic About Kentik

Find out what your peers are saying about Kentik, ThousandEyes, SolarWinds and others in Network Monitoring Software. Updated: October 2019.
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Kentik Questions

What is Kentik?

Kentik's AIOps Network Traffic Intelligence platform unifies network operations, performance, security, and business intelligence. 

With a purpose-built big data engine delivered as public or private SaaS, Kentik captures a high-resolution view of actual network traffic data and enriches it with critical application and business data, so every network event or analysis can be tied to revenue & costs, customer & user experience, performance & risk.

Kentik customers

Pandora, Yelp, Neustar, Box, University of Washington, Zoom, Tata, and Cogent. 

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