Kentik Reviews

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Real User
Principal Engineer at a comms service provider with 501-1,000 employees
Oct 24 2019

What is most valuable?

Having the access to the flow. It gives me the ultimate exit type of stuff, which I wouldn't get in a basic flow-analysis engine. Also, I am able to do a lot of work on the visualization end to create different visualizations and different… more»

How has it helped my organization?

For our organization, the sales-prospecting is really invaluable. We had a previous tool that I wasn't really involved with but which was, to my understanding, very hard to use and which was — I won't say misdesigned — but designed… more»

What needs improvement?

I would like to see them explore the area of cost analysis.

Which solution did I use previously and why did I switch?

The previous tool we used was an internal module we developed. The previous solution was very sales-driven. It wasn't very good and it was not our main expertise. We had a programmer-and-a-half doing it. There were two parts of the problem… more»

What other advice do I have?

It's a great product and the company is great. The company iterates and they move fast to add new things. When we did our first trials, almost two years ago, more than once, although not routinely, I would see a missing a filter set. You… more»
Real User
Director, Backbone Engineering at a software R&D company with 10,001+ employees
Oct 07 2019

What is most valuable?

The analytics part is really important for me. I have seen some things pop up periodically that I did not expect, so it is important for me to dig into them. The ability for me to look at the traffic… more»

How has it helped my organization?

We had an event with one of our service centers, internally, and we were able to get them to understand that they were causing adverse effects for our customers on our circuits because they were… more»

What needs improvement?

I've checked out the V4 version of the interface and it's still a little bit clunky for me to use. I still go back to the old interface. That's definitely one that they still need to work on. It… more»

What's my experience with pricing, setup cost, and licensing?

I believe pricing is by device, the number of devices with BGP sessions, and then by the amount of flow you expect from that device, if I remember correctly. We did ours on a yearly basis. That was… more»

Which solution did I use previously and why did I switch?

We have DDoS mitigation providers but they don't really provide the analytics. They detect and mitigate, but they don't really provide you any information on what's really happening. At my previous… more»

What other advice do I have?

Carefully analyze your routers and how much flow they're sending to a collector. I would also suggest if you can minimize the number of routers that have to send BGP, so you have a good enough view of… more»
Find out what your peers are saying about Kentik, ThousandEyes, SolarWinds and others in Network Monitoring Software. Updated: February 2020.
397,983 professionals have used our research since 2012.
PeterCarlsten
Real User
Interconnection Manager at a music company with 1,001-5,000 employees
Dec 17 2019

What is most valuable?

For us, it's valuable to get a general understanding of how we serve different networks on the internet from our CDN. We're extremely happy with the different classifications you can make and also the… more»

How has it helped my organization?

Using the drill-down into detailed views of network activity, we can see where we might have bad performance. Maybe it's in the US and is from a specific ISP. Seeing that we have general bad… more»

What needs improvement?

They've added a lot of features in the beta product that is coming out, things we told them about before. We asked for a way, regarding the potential networks that exist, to hook Kentik up with… more»

Which solution did I use previously and why did I switch?

We made the decision to go with Kentik instead of building something ourselves, and that was mainly due to the graphing features of the product, which are really excellent; the drill-down features… more»

What other advice do I have?

My advice would depend on the network and what your use case is, but I would not underestimate the importance of how easy it is to use. If I were to sell this product to someone else, that's exactly… more»

Which other solutions did I evaluate?

We didn't look into any of their competitors at the time. It was very early days. We were in the build-up phase. I know some of their competitors and they're more clumsy when it comes to the graphing… more»
AdamDavenport
Real User
Director, Interconnection Strategy at GTT
Dec 14 2019

What is most valuable?

The most valuable features have been anything around traffic engineering: being able to determine the source or destination of a surge of traffic, whether it's… more»

How has it helped my organization?

We're the third-largest tier-one in the world but, prior to deploying Kentik, we were flying largely blind regarding our IP traffic. We didn't have any kind of visibility… more»

What needs improvement?

Version 4 of the platform is good and going in the right direction. It's starting to answer questions before they're asked. The mindset to date has been, "Hey I've got a… more»

What's my experience with pricing, setup cost, and licensing?

Without speaking directly about numbers, it's about the cost of a cross-connect, per device per month. Of course, some people are paying $50 a month for cross-connect and… more»

Which solution did I use previously and why did I switch?

We were using a homebrew solution previously, which was not NetFlow based; it was BTU-based, which was vendor-specific. We are, obviously, a multi-vendor shop, so it only… more»

What other advice do I have?

Go for it. The other solutions out there just don't compare. It has definitely been worth it for us. Anytime anyone asks us, we definitely recommend it. We were expecting… more»

Which other solutions did I evaluate?

We've checked out Arbor, SolarWinds; you name it, we've tried it. We've had some in-house-developed stuff that we tried for about a year. Kentik really blew everything out… more»
Real User
Director - Site Reliability Engineering at a media company with 1,001-5,000 employees
Dec 24 2019

What is most valuable?

One of the valuable features is the intuitive nature of building out reports, and then triggering actions based on specific metrics from those reports. It has a really good UI and the ability to surface data through the reporting functions… more»

How has it helped my organization?

The drill-down into detailed views of network activity helps us to quickly pinpoint locations and causes. Anecdotally, it has decreased our mean time to remediation. On a per-incident basis, it could save anywhere from five minutes to 60… more»

What needs improvement?

I believe they're already working on this, but I would love for them to create better integrations from network flow data to application performance — tracing — so that we could overlay that data more readily. With more companies going… more»

What other advice do I have?

The biggest lesson in using Kentik is that as we continue to use it and learn more, we learn about the use cases that are valuable. Initially, when I came over to the team, we weren't using it to its fullest capabilities. As we started to… more»

Which other solutions did I evaluate?

There have been other folks in our company who have tested a variety of things. Prior to Kentik they went through an evaluation phase, from what I understand, and vetted out a variety of solutions. I believe that what made Kentik stand out… more»
Real User
Manager, Automation Tools at a tech services company with 1,001-5,000 employees
Oct 08 2019

What is most valuable?

The queries, in general, are great, being able to add tagging to the flows. Having the API access allows us to do a great deal of automation around a lot of our reporting and management tools. I'm the… more»

How has it helped my organization?

Before using the solution, we had to do all these manual tasks, such as running all these queries manually, and building our tech cost-report used to be a two or two-and-a-half-week effort. Using… more»

What needs improvement?

There is room for improvement around the usability of the API. It's a hugely complex task to call it and you need a lot of backing to be able to do it. I should say, as someone who's not in… more»

What's my experience with pricing, setup cost, and licensing?

We have an annual contract with Kentik that we renew each year for a set number of licenses. We also have some burstable licenses which we can spin up and spin down, and those are paid as they are… more»

Which solution did I use previously and why did I switch?

We're also using a competitor, Druid, which is an open-source version that we host on-prem. So we're actually doing both cloud and on-prem solutions. At the moment we use each solution to verify the… more»

What other advice do I have?

Rely on the customer service reps. That would be my biggest piece of advice because they've got all the good tips and tricks. The user base of Kentik in our company is very small, about 15 people or… more»
JoshNoll
Real User
Sr. Network Manager at Netskope
Dec 05 2019

What is most valuable?

The most valuable feature is being able to pull traffic patterns; to and from destinations. We're able to understand where our traffic is going, our top talkers from an AS set, as well as where our traffic's coming from.

How has it helped my organization?

We can actually see what we're doing now. When it comes to making an educated decision on a number of things, if you have no visibility into what you're doing, you really can't make that decision. Collecting that data and having those… more»

What needs improvement?

The only downside to Kentik, something that I don't like, is that it's great that it shows you where these anomalies lie, but it's not actionable. Kentik is valuable, don't get me wrong, but if it had an actionable piece to it... I keep… more»

Which solution did I use previously and why did I switch?

Coming into this company, I felt they were flying blind, meaning they didn't really have anything from a monitoring standpoint. They didn't understand how decisions were made. And to make educated decisions, you actually have to have the… more»

What other advice do I have?

Kentik has pretty good intuition, as a company, as to where the market sits and what they're into. They don't delude themselves. They really focus. They've been pretty good. I know the leadership over there and it seems like between Justin… more»

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User Assessments By Topic About Kentik

Find out what your peers are saying about Kentik, ThousandEyes, SolarWinds and others in Network Monitoring Software. Updated: February 2020.
397,983 professionals have used our research since 2012.

Kentik Questions

What is Kentik?

Kentik's AIOps Network Traffic Intelligence platform unifies network operations, performance, security, and business intelligence. 

With a purpose-built big data engine delivered as public or private SaaS, Kentik captures a high-resolution view of actual network traffic data and enriches it with critical application and business data, so every network event or analysis can be tied to revenue & costs, customer & user experience, performance & risk.

Kentik customers

Pandora, Yelp, Neustar, Box, University of Washington, Zoom, Tata, and Cogent. 

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