Alerts us whenever a device is down but it cannot do metric performance monitoring
What is our primary use case?
SolarWinds is a traditional enterprise network monitoring platform. It provides an event-triggered alarm. This is as opposed to ThousandEyes which is an application for delivery and performance metric monitoring. ThusandEyes is a service delivery tool for SaaS-based applications, with service delivery monitoring and circuit performance metric monitoring. Also, whereas SolarWinds is on-premises, this solution is cloud-based. Their analytic tools are on a cloud-based portal, but we have a physical, agent-based performance monitoring tool installed across the site.
Pros and Cons
"SolarWinds has improved our organization because whenever a device is down, we get an alert."
"It does not flow. It cannot do our metric performance monitoring. So it is very limited. They can do it but in a very limited fashion. It is only good for SNMP-based alerts."
What other advice do I have?
As for advice for people looking to implement either solution, it's on a case-by-case basis as each person has different requirements. In our case, one can do somethings and can't do others. It's not the silver bullet that can fix everything, but we selected them based on our requirements. On a scale of one to ten, I'd rate SolarWinds a 5. It does not flow. It cannot do our metric performance monitoring. So it is very limited. They can do it but in a very limited fashion. It is only good for SNMP-based alerts. Regarding ThousandEyes, I would give it a seven, because you can set a threshold but…